Business Details
About
Hotel
The Hilton Toronto/Markham Conference Centre & Spa is located just northeast of Toronto, Canada, a convenient 25-minute drive from both downtown Toronto and Lester B. Pearson International Airport. As York Region's only Four Diamond, all-suite hotel, it offers easy access to major corporations, restaurants, and shopping destinations such as Markville Mall, Pacific Mall, and Vaughan Mills Mall, which features Lucky Strike Lanes and NASCAR Speed Park.
Nearby attractions include world-class golf at Angus Glen, Historic Main Street Unionville, Markham Museum, Varley Art Gallery, McKay Art Centre, Forsythe Farm, Canada’s Wonderland, the Toronto Zoo, and Milne Dam Conservation Park. Guests can also enjoy local events like the Markham Jazz Festival and Unionville Festival.
The hotel features 502 spacious suites, each with a separate living room and bedroom, two televisions, complimentary high-speed WiFi, a large work desk with an ergonomic chair, an iron and ironing board, a coffee maker with complimentary coffee and tea, and a mini fridge. Microwaves are available upon request. Whether you're traveling for business or leisure, the Hilton Toronto/Markham Conference Centre & Spa offers comfort, convenience, and exceptional service.
Location
Hilton Toronto/Markham Suites Conference Centre & Spa
8500 Warden Avenue, Markham, ON
L6G 1A5, Canada
Hours
Reviews
4.2
5,265 reviews
5 stars
2,652
4 stars
1,698
3 stars
469
2 stars
160
1 star
286
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Mixed reviews on staff performance; some praised friendly and helpful service, while others reported rudeness and lack of professionalism.
Cleanliness Issues
Numerous complaints about unclean rooms and bathrooms, with reports of dirty linens and inadequate housekeeping.
Room Quality
Rooms described as spacious but often outdated, with issues like poor maintenance, uncomfortable beds, and malfunctioning amenities.
Communication Problems
Frequent mentions of poor communication from staff regarding room availability, amenities, and hotel policies.
Parking Fees
Guests expressed dissatisfaction with additional parking fees, which were unexpected and considered excessive.
- RRRudy1 day ago1.0How the heck does Hilton hotel not have smart tv or tv with internet connection in 2025… absolutely ridiculous
- BNBonnie Neville3 days ago2.0Really unfortunate the service we’ve received and the rooms have been dirty. We asked for robes and they could only offer 2, and having a room that isn’t even vacuumed or cleaned is just super disappointing for a Hilton hotel. We found a white substance and we struggle to believe the “it’s detergent” excuse. Very disappointing
- SSSYNov 16, 20251.0I stayed at the hotel on November 11–12 for a company interview. I arrived for check-in around 2:40 PM on November 11, and the staff member who assisted me was a woman named Grace, who appeared to be slightly older and had dark hair. I explained multiple times that the charges needed to be processed using the virtual payment card provided by my company. However, Grace insisted that a physical card was required. I assumed this was only for the deposit and provided my personal card. Later, I found out that the full room charge had been billed to my personal credit card. The issue was not only the incorrect payment. Throughout the interaction, Grace barely made eye contact, interrupted me several times while I was speaking, and gave me the impression that she was not making any effort to understand what I was explaining. This resulted in a very uncomfortable and dismissive experience during check-in. In contrast, the younger dark-haired woman who assisted me with checkout around 12 PM on November 12 was extremely polite and professional. The stark difference between the two interactions made it clear that the negative experience at check-in was not a simple misunderstanding. This payment error has also created complications with my company’s reimbursement process. In the worst case, it may appear as though I did not follow company guidelines or acted unprofessionally—even though I clearly explained the required payment method during check-in. It is very disappointing that this situation occurred despite my attempts to communicate everything properly. While the checkout experience was positive, the inappropriate service during check-in and the incorrect payment handling left a very negative overall impression. I hope the hotel will review this situation to improve consistency in guest service and ensure proper payment procedures are followed.
- DCDuncan CampbellNov 15, 20255.0Perfect for any size conference or meeting in the GTA. Convenient location, world class facilities, superb food. This places exceeds expectations and leaves you with a good taste in your mouth literally and figuratively!
- RDR. DesmondNov 12, 20255.0The room is nice and clean, very roomy, and the bathroom is not bad at all. The only thing I did not like is the sound of the blower/heater in the bedroom, it's kind of loud.
Frequently Asked Questions About Hilton Toronto/Markham Suites Conference Centre & Spa
What are the check-in and check-out times at Hilton Toronto/Markham Suites Conference Centre & Spa?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Hilton Toronto/Markham Suites Conference Centre & Spa accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at the Hilton Toronto/Markham Suites Conference Centre & Spa?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel provide WiFi and internet services for guests?
Yes, complimentary WiFi is available in public areas, and there are public internet terminals accessible to guests.
What amenities are available for relaxation and wellness at the hotel?
The hotel features an indoor pool, hot tub, fitness center (available for free), a spa, and a salon.
Are there dining options available within the Hilton Toronto/Markham Suites Conference Centre & Spa?
Yes, the hotel has 3 restaurants and a bar, and offers breakfast and room service.
Is parking available for guests at the hotel?
Yes, guests have access to self-parking and valet parking services.
How does the Hilton Toronto/Markham Suites Conference Centre & Spa promote eco-friendly practices?
The hotel has several eco certifications including ISO14001, ISO50001, Green Key, and Hilton LightStay, and runs programs like composting excess food, recycling, and using compostable containers and cutlery.
What nearby places of interest can guests visit around the hotel?
Guests can explore Markville Mall, Pacific Mall, Vaughan Mills Mall, Angus Glen golf course, Historic Main Street Unionville, Markham Museum, Varley Art Gallery, Toronto Zoo, and Canada’s Wonderland, among others.
How can guests at the Hilton Toronto/Markham Suites Conference Centre & Spa make use of nearby transportation and car rental services?
Guests can rent vehicles conveniently at nearby Avis Car Rental locations, and the hotel is a 25-minute drive from Toronto Pearson International Airport for easy access to air travel.