Business Details
About
Hotel
Welcome to the bright and fresh DoubleTree by Hilton Kitchener, perfect for your business stay or family weekend. Located off Highway 8, we're near it all – Toyota and Google offices are within 8 km, and we're close to Bingemans FunworX and the Chicopee Ski Hill. St. Jacobs, the largest flea market in Canada, is just 15 minutes from the hotel.
Grab a warm Chocolate Chip Cookie at check-in and get comfy in a guest room featuring laminate flooring, a 55-inch TV, mini-fridge, workspace, complimentary WiFi, and a bathroom with heated floors. Suites are great for longer stays, offering a separate living area with sofa bed.
Sip a cocktail, watch a game or relax by the fire at Arbor Kitchen and Bar. From the breakfast buffet to exquisite dinner entrees, we have something for everyone. Morning/evening room service is also available. Enjoy our indoor pool.
It's easy to relax after a busy day with a workout in the 24-hour fitness center or a swim in our saltwater pool. See us at the Front Desk for coloring books, puzzles, gaming consoles and other family-friendly amenities.
Our DoubleTree hotel offers some of the largest meeting space in the region, accommodating board meetings up to multi-day conferences. Count on state-of-the-art technology, stylish furnishings, exceptional service, and a dedicated culinary team to make your event shine. Our sales and catering staff are happy to help plan the details.
Location
Hours
Reviews
4.1
536 reviews
5 stars
306
4 stars
117
3 stars
32
2 stars
31
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others experienced indifference or poor customer service.
Amenities
Guests appreciated the amenities such as the on-site Starbucks, breakfast options, and gym facilities, though some noted issues with the pool.
Room Quality
Rooms were generally described as comfortable and well-maintained, but some guests reported problems like stains and maintenance issues.
Event Hosting
The hotel was noted for its suitability for events and conferences, with several positive comments about the organization and staff support during events.
- KYKatherine Yang5 days ago5.0Had an awesome stay at the DoubleTree Hotel Kitchener! Huge shoutout to Sophia. Not only was she gorgeous but she was seriously the best. Super friendly, super helpful, and just made everything way easier. The hotel was clean and comfy, but honestly Sophia’s vibe and customer service were what made the whole stay so great. Definitely coming back!
- ZGZack GomesNov 14, 20253.0Staff was excellent, but the amenities and hotel services were not up to par. Would not be visiting this hotel again and will be taking a closer look before booking other Hilton chain hotels too.
- DEDaphne EnnorNov 9, 20255.0We stayed here for a cheer competition and had a great experience. The rooms were very clean, comfortable, and had excellent blackout curtains, which made such a difference after long days at the venue. It was quiet at night, and having a Starbucks right on the main floor was super convenient for early mornings. Would definitely recommend staying here, especially for teams and families.
- PTPhil TilleyOct 21, 20252.0The room was gross the floors were covered in stains and the sink was clogged and to top it off the person before left the shower wall covered in hair and it was never cleaned was absolutely disgusting. The staff were ok never really acknowledged you tho but lobby and elevator were clean looking. I wouldnt recommend it for the price it is
- GGGreg GadrenOct 19, 20254.0Great hotel in the Fairway area. Rooms are comfortable and standard for Doubletree. Hotel has Starbucks in building. We were there for visiting friends but it looks like the hotel has a substantial conference space. Only quirk is that there are two sets of rooms, one right off the lobby, and another that is a decent walk into a 2nd building that is shared with the other hotel on property. The buildings do not connect which can make it a hike to get to and from the front desk.
Frequently Asked Questions About DoubleTree by Hilton Kitchener
What are the check-in and check-out times at DoubleTree by Hilton Kitchener?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does DoubleTree by Hilton Kitchener provide accessible parking and elevator facilities?
Yes, the hotel offers accessible parking and an accessible elevator for guests.
Are pets allowed at the DoubleTree by Hilton Kitchener?
Yes, both cats and dogs are welcome at the hotel.
Is WiFi available throughout the property?
Yes, complimentary WiFi is available in public areas with public internet terminals.
Does the hotel have a fitness center and swimming pool available for guests?
Yes, there is a free 24-hour fitness center and an indoor saltwater pool for guest use.
Are there dining options on-site, such as a bar or restaurant?
Yes, the hotel features Arbor Kitchen and Bar for dining, offering breakfast, dinner, cocktails, and room service.
What eco-friendly practices does DoubleTree by Hilton Kitchener follow?
The hotel uses compostable food containers and cutlery, composts excess food, has an energy conservation program, uses energy-efficient lighting, bans single-use plastic straws, has a soap and toiletry donation program, and follows ISO14001 and ISO50001 standards.
Is parking available for guests at the hotel?
Yes, self-parking is available for guests at the hotel.
What are some nearby hotels guests might consider when visiting Kitchener?
Nearby hotels include Holiday Inn Kitchener-Waterloo Conference Center, Holiday Inn Kitchener - Cambridge Conference Center, Radisson Hotel Kitchener Waterloo, Fairway Inn and Suites, and Courtyard by Marriott Kitchener.
What nearby dining options can guests explore around DoubleTree by Hilton Kitchener?
Guests can visit restaurants like Embers (American), Paranthe Wali Gali (Indian), Dels and dels Enoteca Pizzeria (Italian), Charcoal Steak House (steakhouse and Canadian), Martini's restaurant (American), and The Three Idiots Bar & Lounge (bar and grill).
Are there nearby services for car rental or automotive needs?
Yes, nearby options include Alamo and Enterprise Rent-A-Car for car rentals; Dynomite Detailing Inc. for car wash; Jiffy Lube and Great Canadian Oil Change for oil change; NOVUS Glass Kitchener East for auto glass services; and Speedy Auto Service Kitchener for automotive repair and tire services.