Hampton Inn & Suites by Hilton Guelph

3.8
744 reviews
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Business Details

725 Imperial Road North, Guelph, ON
N1K 1X4, Canada
(519) 821-2144
https://www.hilton.com/en/hotels/gueonhx-hampton-suites-guelph/

About

HotelHampton Inn
At our Hampton Inn & Suites, Guelph, Ontario, Canada hotel, you will enjoy your stay whether you are here for business or leisure. Our hotel is conveniently located in the north end of Guelph, Ontario and we are a short drive from Linamar Corporation, University of Guelph, Dana Canada, Johnson & Johnson, Owens Corning, Collins & Aikman and many others which you may be visiting. Our Hampton Inn & Suites hotel features complimentary On the House hot breakfast that is available daily in our Hearth Room. It includes our delicious French toast and sausage, four different types of cereal, hot and cold, two different types of coffee including juices, teas, milks, Danishes, pastries, bagels and muffins. There is also fresh fruit, yogurts and three types of bread. The Hearth Room is also an excellent place to relax with friends by the fireplace. In addition, our Hampton Inn & Suites hotel offers an indoor pool and whirlpool spa, fitness center, guest laundry facilities and two elevators. Our hotel guestrooms and suites also feature a large desk with ergonomic chair, a speakerphone with voicemail and complimentary high-speed internet access wired and wireless. Our Hampton Inn & Suites, Guelph, Ontario, Canada is ready to be your home away from home. We look forward to serving you soon! We love having you here!

Location

Hampton Inn & Suites by Hilton Guelph
725 Imperial Road North, Guelph, ON
N1K 1X4, Canada

Hours

Reviews

3.8
744 reviews
5 stars
325
4 stars
206
3 stars
75
2 stars
48
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive management and rude front desk staff.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty rooms, mold in bathrooms, and unclean pool areas.

Booking Problems

Many customers experienced issues with reservations, including last-minute cancellations and difficulties with group bookings.

Mixed Experiences

While some guests praised the friendly staff and comfortable rooms, others had negative experiences that overshadowed their stays.

Value for Money

Guests frequently mentioned that the hotel did not meet their expectations for the price, citing outdated facilities and lack of amenities.
  • IY
    Irvine Yu
    Jan 4, 2026
    5.0
    Hi Hampton Inn. I am very stay in this hotel but I am not have with the breakfast service and the food is not refilling or replenished and the coffee station did not have and cups or lids to caver the coffee . I wish that hotel services need to have better service and quality . Please I like to see improvement for my next visit .
  • JW
    Jeff Walker
    Dec 30, 2025
    2.0
    arrived late doors were locked no one manning the front desk , took half an hour to get in . Terrible service Customer service number was AI and was no help. Called front desk phone several times and no answer
  • LM
    Lisa Myers
    Dec 11, 2025
    1.0
    I called a few days before my reservation and would not allow me to cancel. Jets kept going off in tub every 20 minutes. Air conditioner kept turning on. Noisy room. Smoking area wasn't shoveled.
  • JS
    Jon Skan
    Dec 9, 2025
    1.0
    Worst hotel experience I have ever had. Spent three nights there, could not shower because the shower only gave scalding hot water. Thankfully it was me getting in the shower and not my daughter. After multiple complaints and promises that maintenance would come and fix the issue, the front desk finally came up to check and confirm the issue and offered me a new room, but at the point we were already heading out for our final night and didn’t have time to pack up and change rooms. Was told management would follow up with me after my stay. They didn’t. I had to call back and was initially offered a $75 refund on a three night stay at $330/night. When I said that was ridiculous, they upped it to $113. What a joke. Will never be staying here again.
  • RC
    ryan champagne
    Nov 30, 2025
    5.0
    Was here this past weekend for a cheer event right off the hop the check in process was smooth and simple. Rustom and Chelsea & Kristen made us feel at home. The room was excellent spacious and clean could ask for more staying at a hotel. The included breakfast buffet was great as well. 5 starts to this hotel especially the staff.
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Frequently Asked Questions About Hampton Inn & Suites by Hilton Guelph

What are the check-in and check-out times at Hampton Inn & Suites by Hilton Guelph?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, the hotel offers a complimentary 'On the House' hot breakfast daily, including French toast, sausage, cereal, coffee, juice, pastries, fresh fruit, and more.