Business Details
About
Hotel
Make yourself at home at the new Hampton Inn & Suites Bolton hotel in an inviting guest room, featuring a clean and fresh Hampton bed™, mini-refrigerator and microwave. Stay connected with free WiFi access, and watch cable programs and premium channels on the flat-screen HDTV. Select a suite for a sitting area with sofabed as well as a whirlpool bathtub. Accessible rooms are also available.
Start the day right with Hampton's free hot breakfast. If you're in a hurry, grab a free On the Run™ Breakfast Bag. Stop in our snack shop for convenient meals you can prepare in your room, or walk to several local restaurants nearby. Enjoy coffee and tea 24 hours a day in our modern lobby while you relax with a magazine or catch up with colleagues. De-stress in the fitness center with a range of cardio equipment and weights, or unwind with a swim in the indoor pool after a day on Bolton’s hiking and biking trails.
Prepare for a meeting in our 24-hour business center, offering printing, fax and photo copying services and A/V equipment rental. With 4,500 sq. ft. of versatile event space, this Bolton, Ontario hotel is an ideal venue for banquets and meetings. Host your next corporate or social event for 200 guests in our sophisticated ballroom.
Friendly service, clean rooms and comfortable surroundings every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton by Hilton™.
Location
Hours
Reviews
3.9
677 reviews
5 stars
319
4 stars
184
3 stars
58
2 stars
30
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, including unclean bathrooms and stained bedding, leading to a poor impression of hygiene standards.
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly and helpful, many customers reported rude or unhelpful interactions, particularly at the front desk.
Room Quality
Guests frequently mentioned outdated and poorly maintained rooms, with issues such as broken appliances, uncomfortable beds, and inadequate lighting.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the options while others found it lacking in quality and variety.
Booking and Cancellation Problems
Several customers experienced significant issues with booking and cancellation policies, including being charged incorrectly and receiving poor responses from management.
- AFAl FraserOct 23, 20251.0I would not stay at this hotel again, rooms were horrible. Broken doors, leaking showers heads, drywall falling off the roof in the pool area. I don't recommend it ever. They were asked to charge all 4 rooms to certain credit card and did not do this. They were also asked to email the receipt to a different email on file and did not. They do not follow instructions, even after they said they would.
- DDDean DSep 30, 20255.0This is a rare experience for me as hotels always have a er I end up disliking. But my stay at the Hampton Inn in Bolton was quite enjoyable. I had booked the double queen room due to no availability of the king rooms. Check-in was a breeze. Easy to access, right off the main road and did i mention PARKING WAS FREE??? Didnt know any reputable hotels in/close to the GTA region still did that. Took almost no time at all. The staff working that night was quite friendly and very accommodating. I was visiting for a wedding and they ensure we were comfortable. As a previous diehard loyal Hilton guest, it feels good to return and feel that seamlessly easy interactions at the Hilton. Will def be using this location on my next visit to Bolton.
- JGJeff GauvreauSep 28, 20255.0Handy hotel location on the big box strip of Bolton. Good yogourt selection. Lots of parking.
- GCGrace CockburnSep 22, 20251.0When we stayed there the room the bathroom fan wouldn't turn off my husband went down and complained about it but was told that there was only one room and that show didn't work then the TV wouldn't turn off by the remote and it took some time to get to turn off on the set in the morning went to have a shower and the show head the water went everywhere but at me the ice machine on the floor didn't work either ....for a Hilton I was very disappointed as we stayed at one in Sarnia and it was great and thought we would be the same. Lady at the front desk said the Manager would call me but after a week no one called I called and emailed the manager and never got a call back several times and never got a call back they need new management there it seems
- SMSam MacSep 17, 20251.0*Update* this hotel will not honour their cancelation policy. I cancelled my reservation within the cancelation window despite being given a hard time doing so and they are refusing to refund me. Terrible experience. I have had to take it to my credit card company. I have stayed at this hotel multiple times due to the location. I went to cancel my reservation this past time due to changes. It was fully refundable but they gave me the absolute run around to get it cancelled. I called the hotel directly only to get put through to a call center that also gave me the run around and put on hold. Finally got it cancelled but something that should have taken 3 minutes took way longer, multiple agents and phone calls. Horribly disappointed.
Frequently Asked Questions About Hampton Inn & Suites by Hilton Bolton
What accessibility features are available at Hampton Inn & Suites by Hilton Bolton?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included in the stay at Hampton Inn & Suites by Hilton Bolton?
Yes, a free hot breakfast is available to all guests, including a buffet breakfast option and a grab-and-go On the Run™ Breakfast Bag.
Are pets allowed at Hampton Inn & Suites by Hilton Bolton?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Is parking available at Hampton Inn & Suites by Hilton Bolton?
Yes, self-parking is available for free on the premises.
What fitness and recreational facilities does the hotel offer?
Guests can enjoy a free fitness center with cardio equipment, weights, an elliptical machine, and a treadmill, as well as an indoor pool.
Are there any nearby dining options for guests who want to explore outside the hotel?
Yes, guests can visit nearby places such as A&W Canada for fast food or Golden Loaf Bakery Inc for bakery items.
What nearby fitness and wellness facilities can guests visit?
We Fit Studios offers sports and fitness instruction including martial arts classes, and Timeless Moments Day Spa provides spa and nail salon services near the hotel.
Are there any nearby travel and financial services for guests?
Yes, Sportscorp Travel and United World Travel Inc are nearby travel agencies, while TD Canada Trust ATM provides financial services in the area.