Business Details
About
HotelHilton
The Hilton Garden Inn Toronto/Ajax hotel is the ideal destination for both corporate and leisure travelers. The HGI Toronto/Ajax is conveniently located at the northeast corner of Highway 401 and Salem Rd in Ajax. The HGI Toronto/Ajax is a quick 56 km from the Toronto Pearson International Airport, and surrounded by corporate buildings, a plentiful selection of restaurants, shops and finest golf courses in the Durham Region area.
The guestrooms feature modern sophisticated designs, beautiful quartz counters, lush carpets, and comfortable bright upholstery.
For extra convenience the hotel features The Garden Grille and Bar, room service, 24-hour Pavilion Pantry, a Lounge, complimentary parking, EV chargers, 24-hour business center, and wireless Internet throughout the entire hotel. The facility also includes an indoor heated pool, whirlpool and 24-hour workout facility.
Functions, Group Events.. You name it we can host. Our 8 function rooms have state-of-the-art technology, on-site catering with high quality and varied menus to compliment any budget. You can choose from our breakfast, lunch or dinner menus as well our beverages and snack menus for your special occasion.
This property, the HGI Toronto/Ajax, is the perfect place for your social functions and overnight accommodations holding 134 spectacular guest rooms. Whether it is a wedding, family reunion, sports groups, anniversary, religious celebration, high school or college reunion that brings you here, know that you matter to us, let us show you the Brighthearted way. We have eight function rooms to cater to a variety of needs. Our dedicated sales team is always happy to help plan your event and answer and questions you might have.
Location
Hours
Reviews
4.2
1,340 reviews
5 stars
669
4 stars
434
3 stars
126
2 stars
41
1 star
70
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Rose and Aziz.
Amenities
Guests enjoyed the pool and hot tub facilities, although some noted issues with gym equipment and maintenance.
Dining Experience
While some guests appreciated the breakfast options and restaurant service, others reported inconsistencies and issues with dietary accommodations.
Noise Issues
Several reviews mentioned disturbances from other guests, particularly during busy events, affecting the overall experience.
- SSSimonJan 6, 20265.0Always clean and the staff are very nice
- MHMilan hgDec 28, 20254.0Despite a spider on the bed it was good
- JNJulia NDec 22, 20255.0I loved my stay here. They are pet friendly and my dogs loved their stay here too! Haha
- NNNicksterDec 16, 20255.0On arrival, check in was quick with friendly, cheerful staff. Room was lovely and spacious. Comfortable beds and everything was spotless. Nice to wake up to coffee in the morning before heading out to continue our trip. Location was perfect; just off the 401 but never heard any of the traffic.
- KMkunal mehtaDec 4, 20255.0I’ve stayed at this hotel many times for work, and the experience has consistently been very good. Aziz at the front desk is always welcoming and incredibly helpful, and the morning staff at the restaurant truly go above and beyond they provide fantastic service every single time! Housekeeping also deserves credit for keeping the rooms spotless and well maintained throughout each stay. If there’s one area for improvement, it would be the gym. The equipment is quite old, and an upgrade would make a big difference for guests who rely on it during their stay. Overall, it’s a great place to stay with a team that clearly cares about providing great service. I’ll definitely continue returning.
Frequently Asked Questions About Hilton Garden Inn Toronto/Ajax
What are the check-in and check-out times at Hilton Garden Inn Toronto/Ajax?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the Hilton Garden Inn Toronto/Ajax pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Toronto/Ajax offer free parking and electric vehicle charging?
Yes, free self-parking and electric charging stations are available for guests.
What dining options are available at the Hilton Garden Inn Toronto/Ajax?
The hotel features one restaurant called The Garden Grille and Bar, offers breakfast, and room service is available.
Are there any fitness or recreational facilities at the Hilton Garden Inn Toronto/Ajax?
Yes, the hotel has a free fitness center, two indoor pools, and a hot tub.
Does Hilton Garden Inn Toronto/Ajax practice eco-friendly and sustainable operations?
Yes, the hotel has multiple eco certifications, uses carbon-free energy sources, has energy conservation programs, recycles, and has food waste reduction initiatives.
Are Hilton Garden Inn Toronto/Ajax's facilities accessible?
Yes, the hotel is mobility accessible and has accessible parking and elevator.
Is WiFi available at the Hilton Garden Inn Toronto/Ajax?
Yes, free WiFi is available throughout the public areas of the hotel along with public internet terminals.
What nearby places can guests visit when staying at Hilton Garden Inn Toronto/Ajax?
Guests can visit nearby venues such as Ajax Convention Centre and Durham Convention Centre for events, and can explore local businesses and automotive dealers like BMW Durham and Lexus of Lakeridge.
How can guests at Hilton Garden Inn Toronto/Ajax benefit from nearby transit and transportation services?
Although the hotel does not offer airport shuttle or local shuttle services, nearby car dealerships like Lexus Of Lakeridge and limo services such as Limousine car service Ontario can assist with transportation needs.