Embassy Suites by Hilton Norman Hotel & Conference Center

4.5
2993 reviews

About

Hotel
Indulge in a first-class experience at the award-winning, full-service Embassy Suites by Hilton Norman Hotel and Conference Center. We welcome business travelers on the go and families on leisure travel with spacious suites, exceptional service and an array of appealing amenities. At the Embassy Suites, wake up to our complimentary cooked-to-order breakfast, or relax in our beautifully appointed atrium at our complimentary evening manager's reception. Keep fit in our heated indoor pool and Precor fitness center. Dine at our onsite restaurant and lounge, the North Park Grille. Enjoy a Starbuck's Coffee at Caffeina's. Stay connected with our meeting rooms and high-speed Internet access, wired or wireless. Conveniently located in University North Park and easily accessible from I-35, we are minutes away from wonderful attractions such as the University of Oklahoma, Max Westheimer Field, Westwood Golf Park, Riverwind Casino, Sam Noble Museum, Fred Jones Jr Museum of Art and historic downtown Norman. Steps away from upscale shopping and dining, other nearby attractions include Andy Alligator's and Hey Day. We are located 28 minutes south of downtown Oklahoma City and Bricktown Entertainment District, and 18 miles from Will Rogers World Airport. This hotel is 100 percent non-smoking. We look forward to welcoming you as our guest at the Embassy Suites by Hilton Norman Hotel and Conference Center.

Location

Embassy Suites by Hilton Norman Hotel & Conference Center
2501 Conference Drive, Norman, OK
73069, United States

Hours

Reviews

4.5
2,993 reviews
5 stars
2,086
4 stars
574
3 stars
144
2 stars
64
1 star
125

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Marissa, James, and Joe for their exceptional service.

Breakfast Quality

The breakfast buffet received numerous compliments for its variety and quality, particularly the made-to-order omelets and pancakes.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, particularly with carpets, dishes, and room odors, indicating a need for better maintenance.

Room Condition

Guests noted that some rooms felt outdated and in need of refurbishment, with issues like old carpets and unpleasant smells.

Location Convenience

The hotel’s central location near restaurants and attractions was frequently appreciated by guests.
  • CN
    Ciarra Nugent
    Nov 16, 2025
    1.0
    This was one of the worst experiences I have ever had in a hotel. Fire alarms going off by “accident”. Electricity went out. 2 of the 3 elevators stopped working, so there was only 1 working elevator. We had to take the stairs carrying a stroller because we waited 30 minutes multiple times to even catch an elevator. Horrible.
  • JM
    Jaron McKnight
    Nov 15, 2025
    1.0
    Stuck on the elevator for 20 minutes and had to have firefighters come to help us. They didn't give anything at all for what happened.
  • TL
    TL Layne
    Nov 8, 2025
    1.0
    While the building, location, service, and rooms were all done very well with a lot of charm and effort, the smell of the hotel was unbearable. It smelled as though there was an open sewage pipe and that several mice had found their way into the vents to die and rot. To make things worse the operators pumped a very strong apple cinnamon smell into the entire building that was unpleasant and overwhelming. My entire stay was spent nauseous and unhappy. This hotel has the potential to be an excellent location and you can tell the employees care, but until something is done about the smell I would stay far far away.
  • TC
    TEMIEKE CHATMAN
    Nov 2, 2025
    3.0
    Review for Jo– Conference Services Room Attendant Jo provided top-notch customer service during our recent event. From start to finish, he went above and beyond to ensure our experience was nothing short of excellent. Every request we made was handled promptly and with a great attitude. His professionalism, attention to detail, and genuine care for guests made a lasting impression on our entire team. Thank you, Jo, for making our event smooth, enjoyable, and stress-free, your outstanding service truly stood out!
  • SM
    Sherri Miles
    Nov 2, 2025
    5.0
    I have been to a couple Of Embassy Suites and the Conference Center Norman was phenomenal! Everyone we encountered was polite and professional especially a young man named Jo….He made stops at our table to make sure we were taken care of. I train Customer Service and he did everything I would have expected from someone in hospitality and Customer Service! 5 Stars

Frequently Asked Questions About Embassy Suites by Hilton Norman Hotel & Conference Center

What type of accommodations does Embassy Suites by Hilton Norman Hotel & Conference Center offer?

The hotel offers spacious suites with exceptional service, ideal for both business travelers and families on leisure travel.

Is complimentary breakfast available at the hotel?

Yes, guests can enjoy a complimentary cooked-to-order breakfast at the hotel.