At the SureStay Plus by Best Western Lawton you’re sure to find that little something extra. With our modern amenities and thoughtful design, the SureStay Plus by Best Western Lawton will stand out among other hotels in Lawton,OK. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the SureStay Plus by Best Western Lawton will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the staff for being friendly, accommodating, and providing excellent service.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including musty smells, dirty rooms, and pest issues.
Misleading Advertising
Several guests noted that the hotel did not match the descriptions or photos found online, leading to disappointment upon arrival.
Amenities and Maintenance
Guests reported issues with amenities such as the indoor pool being cold or closed, and problems with room maintenance like broken air conditioning and non-functional elevators.
Value for Price
While some guests found the hotel to be a good value for the price, many felt that the overall quality did not meet expectations.
DM
Deanna Murrow
Dec 3, 2025
2.0
We stayed here in September, breakfast came with the room. Now no free breakfast. What happened? Trying to make more money I guess. Even though on the website it says complimentary free breakfast. Guess they forgot to change their website.
AS
Ashley Sammons
Nov 28, 2025
1.0
I called and asked if they had a heated indoor pool and if it was open and working before making a reservation they said yes. I get there the pool is ice cold. I ask an employee about the pool and they tape a note that says pools closed to the door. The lady behind the counter very rudely says yeah it happens.
The Complimentary breakfast they advertise is not complimentary they told us breakfast was gonna be $9.
AB
Amber BilliardQueen
Nov 2, 2025
5.0
Older building, but super clean. Friendliest staff I've ever met. Good breakfast.
RL
Russell L.
Oct 17, 2025
3.0
Musty smelling rooms with old stained carpet. We got a joining room that had a couch bed. The TV in the second room didn't work. They only gave one paper cup for 4 people for coffee in the morning. No elevator and they put us on the second floor with my 70 y/o mom to climb the stairs. I wouldn't stay there again. The breakfast was decent.
MW
Matt Wilson
Oct 11, 2025
5.0
Great value for the price. Friendly staff. Clean and quiet rooms. The ADA compliant room met all my needs.