Business Details
About
Hotel
The Hampton Inn Cleveland-Westlake, OH hotel is a five-story, 122-room interior entrance hotel. For our guests' convenience, we offer wireless high-speed Internet access, 32" LCD Flat Screen TV's, on-site fitness center, and on-site meeting space. Free guest's passes to the Urban Active fitness center, located two blocks from the hotel, are available for adults 18 years and older. We offer free parking and our "On the House Hot Breakfast Buffet", served daily from 6 a.m. to 10 a.m. The hotel is located near Crocker Park which features many retail shops, restaurants and a movie complex.
The Hampton Inn Cleveland area hotel is located off I-90 in Westlake, Ohio, an upscale west side suburb, 12 miles west of downtown Cleveland, Ohio and just blocks from the beaches of Lake Erie. This Cleveland-Westlake, Ohio hotel is close to a public golf course and driving ranges and is surrounded by corporate headquarters such as Energizer, Nordson, Amerigas and Henkel. Cleveland Hopkins International Airport (CLE) is located only 12 miles from the hotel. The Hampton Inn Cleveland-Westlake features 122 guest rooms in a five-story masonry building with a guest canopy.
This Ohio Hampton Inn hotel's amenities include free "On the House Hot Breakfast Buffet" and free wireless high-speed Internet in all guest rooms. At the Hampton Inn Cleveland-Westlake hotel, we also offer 32" LCD flat screen TV's, hair dryers, connecting rooms, cribs, and iron/ironing board. Refrigerator, laundry/valet services and meeting/banquet facilities are available for a nominal fee at the Hampton Inn Cleveland-Westlake hotel.
Many staff members have been with the Hampton Inn Cleveland-Westlake hotel over ten years. That could be why we have been voted the "cleanest hotel on the block." Come see us in Westlake, Ohio and you will feel right at home!
We love having you here at the Hampton Inn Cleveland-Westlake, OH hotel in Westlake, Ohio.
Location
Hampton Inn Cleveland-Westlake
29690 Detroit Rd., Westlake, OH
44145-1934, United States
Hours
Reviews
3.9
861 reviews
5 stars
373
4 stars
224
3 stars
112
2 stars
75
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty carpets, mold in bathrooms, and unkempt common areas.
Room Condition
Guests reported that rooms were worn down, with issues like peeling wallpaper, inadequate lighting, and uncomfortable beds.
Staff Service
While some guests praised the friendly staff, others experienced poor customer service and unprofessional behavior.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.
Location
The hotel is conveniently located near restaurants and shopping, which was frequently noted as a positive aspect.
- IMIrene M1 day ago4.0The room wasn’t great but it was convenient and cheaper than the Hilton. The location is great for Crocker Park, the Metroparks, close to the highway and restaurants.
- LLLora Lipson4 days ago1.0Rooms, towels and hallways smell like mold!! Beds are hard uncomfortable. Rooms don’t have shower gel. Room didn’t have a remote for tv. Walls paper thin. This hotel needs a remodel. Don’t spend your money here!!
- DCDan ClarkNov 10, 20252.0Not what you'd expect of a Hilton chain hotel. Much better options in the area.
- KBKim BuschkopfOct 23, 20254.0Room was a bit worn down-bad paint, janky electric switches, chipped furniture, but everything we needed was provided and more. Small coffee machine, a nice table made for your suitcase, makeup wipes, along with the usual shampoo/conditioner/body lotion/hand soap set. The provided breakfast was well stocked with plenty of options- little omelettes, potatoes, sausage, bread, bagels, waffles, oatmeal, cereal, coffee, juices, and assorted toppings for all. Small convenience store in the lobby along with self serve water. Elevators are very slow and dated. Fitness center had a lot of nice machines! We got to the hotel late so we called ahead and got a digital key for our room. It worked the first time but the next day there was an error (probably from poor Internet connection) so we had to go get a physical key. The convenience of the digital key late at night is great if it works! Otherwise you might have a bad time with no staff around to help.
- CNChristopher NoelOct 21, 20253.0An old building with a new coat of paint that did little to improve the place. Lighting in the rooms is inadequate, window treatments are inadequate, and the colour schemes and decor is not pleasant. The location is convenient to the highway and restaurants and other amenities. Service is mediocre for a Hilton brand.
Frequently Asked Questions About Hampton Inn Cleveland-Westlake
What accessibility features does Hampton Inn Cleveland-Westlake offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included during a stay at Hampton Inn Cleveland-Westlake?
Yes, the hotel offers a free On the House Hot Breakfast Buffet daily from 6 a.m. to 10 a.m.
Does Hampton Inn Cleveland-Westlake allow pets?
Yes, both cats and dogs are welcome at the hotel, making it pet-friendly.
What fitness facilities are available to guests?
Guests have free access to the on-site fitness center and complimentary guest passes to the Urban Active fitness center located two blocks from the hotel for adults 18 and older.
What are the check-in and check-out times at the hotel?
Check-in time is from 3:00 PM and check-out is by 11:00 AM.
Is parking available at Hampton Inn Cleveland-Westlake?
Yes, free self-parking is available for hotel guests.
Does the hotel provide internet access?
Yes, free Wi-Fi is available throughout the hotel including public areas and guest rooms.
Are there dining options within close proximity to the hotel?
Yes, nearby dining options include Bob Evans for American cuisine, Wendy's for fast food, Inca Tea cafe, and Jimmy John's sandwich shop.
What nearby facilities can guests visit for financial or legal services?
Guests can access services at nearby locations such as Chase Bank, Ray Erker Certified Financial Planner, Anthony Rinaldi & Company LLC for legal services, and Blue Waters Wealth Advisors for financial advising.
What are some nearby wellness and beauty options guests can explore?
The nearby area features Euro Lifestyle Spa and Irene's Aesthetic Skincare for beauty and spa services.