Hampton Inn Cleveland-Westlake

3.9
867 reviews

About

HotelHampton Inn
The Hampton Inn Cleveland-Westlake, OH hotel is a five-story, 122-room interior entrance hotel. For our guests' convenience, we offer wireless high-speed Internet access, 32" LCD Flat Screen TV's, on-site fitness center, and on-site meeting space. Free guest's passes to the Urban Active fitness center, located two blocks from the hotel, are available for adults 18 years and older. We offer free parking and our "On the House Hot Breakfast Buffet", served daily from 6 a.m. to 10 a.m. The hotel is located near Crocker Park which features many retail shops, restaurants and a movie complex. The Hampton Inn Cleveland area hotel is located off I-90 in Westlake, Ohio, an upscale west side suburb, 12 miles west of downtown Cleveland, Ohio and just blocks from the beaches of Lake Erie. This Cleveland-Westlake, Ohio hotel is close to a public golf course and driving ranges and is surrounded by corporate headquarters such as Energizer, Nordson, Amerigas and Henkel. Cleveland Hopkins International Airport (CLE) is located only 12 miles from the hotel. The Hampton Inn Cleveland-Westlake features 122 guest rooms in a five-story masonry building with a guest canopy. This Ohio Hampton Inn hotel's amenities include free "On the House Hot Breakfast Buffet" and free wireless high-speed Internet in all guest rooms. At the Hampton Inn Cleveland-Westlake hotel, we also offer 32" LCD flat screen TV's, hair dryers, connecting rooms, cribs, and iron/ironing board. Refrigerator, laundry/valet services and meeting/banquet facilities are available for a nominal fee at the Hampton Inn Cleveland-Westlake hotel. Many staff members have been with the Hampton Inn Cleveland-Westlake hotel over ten years. That could be why we have been voted the "cleanest hotel on the block." Come see us in Westlake, Ohio and you will feel right at home! We love having you here at the Hampton Inn Cleveland-Westlake, OH hotel in Westlake, Ohio.

Location

Hampton Inn Cleveland-Westlake
29690 Detroit Rd., Westlake, OH
44145-1934, United States

Hours

Reviews

3.9
867 reviews
5 stars
376
4 stars
226
3 stars
113
2 stars
75
1 star
77

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, including mold, musty smells, and dirty carpets.

Staff Performance

While some guests praised the staff for being friendly and helpful, others experienced poor service and unprofessional behavior.

Room Condition

Reviews indicated that the rooms were often cramped, outdated, and in need of maintenance, with several guests mentioning issues like peeling paint and uncomfortable beds.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it adequate while others criticized the quality and variety.

Location

The hotel’s location was frequently noted as a positive aspect, being convenient to restaurants and shopping.
  • TF
    Tracey Fleger
    Dec 31, 2025
    3.0
    I love that there is a night light in the bathroom and that I can sign into my Netflix right on the TV. However, there was no coffee maker or alarm clock in room. Very outdated. Needs a makeover. Lobby floor was filthy. Hall carpet hadn't been vacuumed in a while.
  • KP
    Kerry Padjen
    Dec 30, 2025
    5.0
    We recently stayed here. Hotel is very clean and in a great location. Jess checked us in. She was very helpful and friendly. Upon arriving back at home I realized I had left something in our room. I called and Jess answered the phone. She said the room hadn't been cleaned yet but when she completes her shift she would run up to the room and retrieve left behind item. She did and the item was picked up. Thank you so much Jess for going above and beyond!
  • CB
    Casey Blake
    Dec 26, 2025
    2.0
    Don’t be fooled by the AI photos. This hotel is older and a lot more run down than the photos make it look.
  • KA
    Kyle A
    Dec 14, 2025
    5.0
    Staff were very professional and happy to help with any questions or concerns I had. Rooms were clean and neatly organized. Greeted with my name on the TV is such a nice touch when you walk into the room. Breakfast was delicious on my way out the door. Overall, great experience.
  • TC
    Tom Conrad
    Dec 1, 2025
    4.0
    As others have said, this is an older property that is showing its age. The rooms were small, but clean. The beds were comfortable. There was good water pressure and the water was hot. On the downside, the HVAC unit had a mind of its own, the furnishings were worn, and the tub area was in need of a recaulk. The breakfast was fine--typical Hampton fare. In general, this hotel is like most of the Cleveland properties--older and well-used. If you are expecting to find a sparkling new hotel, this is not it. But, it is a clean room and a comfortable bed.

Frequently Asked Questions About Hampton Inn Cleveland-Westlake

What accessibility features does Hampton Inn Cleveland-Westlake offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included during a stay at Hampton Inn Cleveland-Westlake?

Yes, the hotel offers a free On the House Hot Breakfast Buffet daily from 6 a.m. to 10 a.m.