Homewood Suites by Hilton Cincinnati/West Chester

4.5
769 reviews
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Business Details

9226 Schulze Drive, West Chester, OH
45069, United States
(513) 805-4400
https://www.hilton.com/en/hotels/cvgsdhw-homewood-suites-cincinnati-west-chester/

About

Extended Stay Hotel
Conveniently situated just off I-75, our prime location offers unparalleled access to esteemed corporations including Procter and Gamble, Honeywell, GE, Cincinnati Insurance and Tekion. Within a mile radius, discover educational opportunities at Indiana Wesleyan University and indulge in the chic furnishings of the renowned IKEA. Across the interstate, immerse yourself in leisurely pursuits at Topgolf, Main Event, and the stylish dining venues of the Streets of West Chester. For family adventures, the thrills of Kings Island amusement park await just a short drive away. Elevate your stay with our thoughtfully curated amenities. Each suite boasts a fully-equipped kitchen, ensuring a seamless blend of convenience and comfort. Take advantage of complimentary Wi-Fi and breakfast options, extending a warm invitation to unwind and recharge. Embrace wellness with unrestricted access to our 24-hour fitness center equipped with a Peloton bike and surrender to relaxation in our inviting heated indoor saltwater pool. Join us every Wednesday for a special reception featuring complimentary wine, local beer, and a light dinner, offering a delightful opportunity to mingle and unwind after a day of exploration or business.

Location

Homewood Suites by Hilton Cincinnati/West Chester
9226 Schulze Drive, West Chester, OH
45069, United States

Hours

Reviews

4.5
769 reviews
5 stars
522
4 stars
157
3 stars
42
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and accommodating staff, with specific mentions of individuals who went above and beyond to assist.

Cleanliness

While some guests reported clean rooms and common areas, others noted issues with cleanliness, particularly in bathrooms and under furniture.

Room Quality

Rooms were generally described as spacious and well-equipped, but some guests experienced issues with comfort, such as firm beds and dirty floors.

Breakfast and Amenities

The breakfast received positive feedback for variety and quality, and the social hour was appreciated by many guests.

Customer Service Issues

Several reviews highlighted significant customer service problems, including poor handling of reservations and complaints.
  • DC
    dane cramer
    Nov 7, 2025
    5.0
    I would have to say that this was one of the best hotel experience I have had in a very long time. The parking lot was rather full, but parking was still easy. Check in was seamless and the staff was friendly. My room was exceptional. It was clean and relaxing. It had a very nice kitchenette, living room, bedroom, and bathroom. The breakfast was a typical hotel, continental breakfast. What I found particularly impressive was the hotel's Happy Hour. Each night that I stayed they offered complimentary drinks and a decent amount of snacks and food. This was more than I had expected and was very impressive. I hope to stay again!
  • TJ
    Tirsa Johnson
    Aug 21, 2025
    3.0
    Everything was great until Ms. Alina came in at 7am. 3 of us are sharing a room. I get the living room sofa. I happen to ask Alina for extra towels and she was so rude in explaining that I needed an ID for a towel. Im shocked because she seemed so nice and eager to help the white guests. I felt immediately angry as if..... however the rooms were great and breakfast was great. Without Alina it would be a 9 out of 10. With Alina its a hard 3 for me
  • SM
    Stephanie Mota
    Jul 18, 2025
    5.0
    Amazing stay, hotel is spotless from the common areas to my room. Very clean and well maintained. My 1 king room had everything we needed and more -king bed and sofa pullout was so comfortable, lots of extra linens, kitchenette with fridge, sink and 2 burners. Breakfast had so many options, coffee was great. Great outdoor space, beautiful maintained gardens. Very friendly helpful staff. Getting here after a long road trip I was able to check in early. This hotel is 10 out of 10
  • EB
    ernestine battle
    Jul 6, 2025
    5.0
    Great service, very accommodating. Good breakfast. Thank you
  • SH
    shelia Hughes
    Jul 6, 2025
    5.0
    We miss this hotel so much, do too a fire at our condo in January,we where displaced, The staff made us feel right at home, the room was clean, and the food was delicious Best hotel to stay if you want to feel at home, thank you so much ❤️
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Frequently Asked Questions About Homewood Suites by Hilton Cincinnati/West Chester

What are the check-in and check-out times at Homewood Suites by Hilton Cincinnati/West Chester?

Check-in starts at 3:00 PM and check-out is by 12:00 PM.

Does the hotel offer free breakfast?

Yes, breakfast is available for free to guests.