Hilton Garden Inn Cleveland/Twinsburg

4.4
1310 reviews

About

HotelHilton
If you are looking for a hotel in Twinsburg OH, the Hilton Garden Inn Cleveland/Twinsburg has everything you need. Our Twinsburg hotel offers spacious rooms, complimentary on-site parking, an indoor pool, and flexible event space. Business travelers in particular will appreciate the spacious work area, well-placed outlets and lighting, and convenient remote printing. Our hotel is nestled in a campus-like setting at Wilcox Place and Canyon Falls Corporate Center, and conveniently located at I-480 and SR82. We are only 20 minutes north of Akron, 30 minutes southeast of downtown Cleveland, and 35 minutes from Cleveland Hopkins International Airport. We are also just a short drive from: Kent State University, Western Reserve Academy, National Inventors Hall of Fame, First and Main shopping in Hudson, Pro Football Hall of Fame, Akron RubberDucks (Cleveland Guardians AAA Minor League baseball), Invention Place, Aurora Farms Premium Outlets, Hale Farm Village, Blossom Music Center, Cuyahoga Valley National Recreational Area, and multiple golf courses, including Gleneagles. At our Twinsburg hotel, you will be close to many great Cleveland attractions: Rock and Roll Hall of Fame and Museum, Great Lakes Science Museum, Progressive Field (home of the Cleveland Guardians), Rocket Mortgage FieldHouse (home of the Cleveland Cavaliers and Cleveland Monsters), Cleveland Browns Stadium, Severance Hall (home of the Cleveland Orchestra), Cleveland Museum of Art, Playhouse Square Theater District (State, Allen, Palace, and Hanna theaters), CSU Wolstein Center, and East 4th Entertainment District (House of Blues, Corner Alley, and Pickwick and Frolic). You will find plenty of places to eat within walking distance of our hotel, including the award-winning Blue Canyon Kitchen and Tavern. The Blue Canyon features creative American cooking ranging from wood-fired steaks to flown-in-daily seafood to mouth-watering blue-plate specialties.

Location

Hilton Garden Inn Cleveland/Twinsburg
8971 Wilcox Dr. I-480, Sr82, Twinsburg, OH
44087, United States

Hours

Reviews

4.4
1,310 reviews
5 stars
800
4 stars
340
3 stars
110
2 stars
23
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Keisha and Gary for their exceptional service.

Cleanliness Issues

Several reviews pointed out cleanliness problems, including mold in bathrooms and dirty floors, indicating a need for improved housekeeping.

Room Condition

Guests noted that rooms appeared outdated and in need of maintenance, with issues such as worn furniture and visible repairs.

Breakfast Quality

While some enjoyed the breakfast, many felt it was overpriced and lacking variety, especially since it was not included in the room rate.

Event Hosting

The hotel received positive feedback for hosting events, with commendations for the food and service during gatherings.
  • SS
    Shawn Sweeney
    Jan 5, 2026
    3.0
    I love the location of this hotel on the highway near our family we visit for special occasions. I’ve been staying here for years and was impressed at one point when it was renovated but have come to find they are not keeping up with those changes. Wear is clearly showing in the furniture. The pillows on the bed were barely throw pillows. Service also leaves a lot to be desired. When we arrived, it was a bit late, but not too late, and we had already checked in so we didn’t need to see anyone which I appreciate, but we did find the only staff on duty sitting with someone on the couches. We were barely greeted and had we needed something we’d have to guess who to ask. We also stayed four nights and never received housekeeping. I have to say I am also concerned about security. There’s nothing stopping someone who is not staying there from accessing the rooms after hours. With the desk often unstaffed someone could walk in the lobby, straight to an elevator, do some damage or cause harm all before someone on staff even noticed or they could do anything to deter them.
  • BM
    Bruce Miller
    Dec 23, 2025
    4.0
    Nice hotel to stay at. note breakfast aren't free
  • LC
    Lilian C
    Dec 9, 2025
    4.0
    We were there for a luncheon with a group of almost 40, in a private room. The service was great, the food was good but certainly not large portions. At $33.00 per person you would think that the portions would have been a bit larger. We had this small potatoes with the decoration on top, but they were barely warm. I don't think the butter even melted if you tried putting it on. Potatoes hold their heat and I just don't understand how they get cold. I'm giving it four stars instead of 5 just for the fact that the food portions could have been a bit larger and that potatoes should have been a lot hotter
  • EM
    Enrico Marchesi
    Dec 5, 2025
    4.0
    Nice and clean rooms. Very good breakfast, but it is not include in the room
  • RL
    Rick Leedy
    Nov 18, 2025
    5.0
    Comfortable bed, friendly staff and a decent breakfast. My stay has been great

Frequently Asked Questions About Hilton Garden Inn Cleveland/Twinsburg

What check-in and check-out times does Hilton Garden Inn Cleveland/Twinsburg offer?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Cleveland/Twinsburg.

Does the hotel provide free Wi-Fi for guests?

Yes, Hilton Garden Inn Cleveland/Twinsburg offers free Wi-Fi in public areas and features public internet terminals.