Business Details
About
Hotel
Located next to Glass City Convention Center, our hotel is a five-minute walk to Huntington Center and Fifth Third Field. Promenade Park, Imagination Station science museum, and dozens of restaurants and bars are also within walking distance. We offer over 8,000 sq. ft. of event space as well as a fitness center and on-site dining.
Location
Hours
Reviews
4.2
489 reviews
5 stars
306
4 stars
81
3 stars
31
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently praised for their friendliness and helpfulness, particularly Nanette and other front desk staff.
Cleanliness
While many guests noted clean rooms, several reviews highlighted issues with cleanliness in common areas and some rooms.
Location
The hotel is well-located near downtown attractions, restaurants, and the convention center, making it convenient for guests.
Room Comfort
Guests appreciated the comfort of the beds and spaciousness of the rooms, though some reported issues with outdated furniture and amenities.
Parking Issues
Valet service received criticism for being slow and expensive, with many guests recommending self-parking as a better option.
- AAAchilleus5 days ago5.0Rooms were great and i had a shower issue that was quickly resolved by maintenance worker Rob Jr. and the service was quick and they were very respectful, the hotel was clean and the view of the river was nice!
- RMRonald Myers5 days ago5.0Great place. No glaring issues. Nice accommodation
- MSMatt SmalleyNov 17, 20255.0I'm visiting Toledo for the first time on a work trip and I was booked at this hotel. I have no complaints whatsoever. Check-in was easy, the front desk staff has been very friendly, and the rooms are nice. I don't know that work or life will ever bring me back to Toledo, but I'd certainly stay here again if so.
- GMGold'Ann Mesaros-WincklesOct 25, 20251.0The Hilton is the rudest hotel you can book with. They spend their time talking crap about their guests and being rude in their service. Not only that, but they stereotype bad. My mom spent over $700 on a suite (girls weekend) and they treated us like SCUM. We were the ONLY ones they asked to provide a room number for the free breakfast. Mind you, you can’t access that floor unless you have a suite. Staff was very rude and unprofessional. We didn’t even eat the breakfast #undercooked #stankaf. They ruined a very special weekend. Suite or not: no room service and no pool. I hope I don’t have to stay in this hotel again. And this is a honest review because watching my mama cry was my very last straw.
- BTBobbie TrolioOct 22, 20254.0We are here for a conference and it's mid week and we just finally got heat on the ballrooms. All the woman have been cold having to wear coats, hoodies and more. I know have a bad soar throat and I am not happy. The lobby has been freeing cold also. No hot chocolate available to buy or serve for those who don't drink tea or coffee. Customer service has been very nice. I had to have maintenance come to my room because it has felt cold. I found a leak around the window allowing cold air to come in.. it's been very windy and that how I found it because it was load. They fixed it fast. Beds are comfortable and room is nice. I would have left a better review had it not been freezing in here for days.
Frequently Asked Questions About Hilton Garden Inn Toledo Downtown
What are the check-in and check-out times at Hilton Garden Inn Toledo Downtown?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hilton Garden Inn Toledo Downtown allow pets?
Yes, both cats and dogs are welcomed at the hotel.
Is there free Wi-Fi available at the hotel?
Yes, the hotel offers free Wi-Fi in public areas along with public internet terminals.
Are there facilities for guests with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
Does the Hilton Garden Inn Toledo Downtown have a fitness center?
Yes, the hotel has a fitness center available for free to all guests.
Is there on-site dining available at the hotel?
Yes, the hotel has one restaurant on-site serving guests.
What type of parking options are available at the hotel?
The hotel provides both self-parking and valet parking options.
What nearby restaurants can I visit during my stay at Hilton Garden Inn Toledo Downtown?
Guests can enjoy nearby dining at Assembly American Brasserie, Napa Kitchen + Bar Toledo, Brew House Downtown, and Dave's Cosmic Subs, all within walking distance.
What entertainment venues are close to the hotel?
Nearby entertainment includes Grugelfest music venue, Glass City Center concert venue, and Promenade Pavilion by HB Concerts Inc., perfect for concert-goers and music lovers.
What attractions can families explore near Hilton Garden Inn Toledo Downtown?
Families can visit Imagination Station science museum, Promenade Park, and Hensville park and baseball stadium, all conveniently close to the hotel.