Hilton Garden Inn Cincinnati/Sharonville

4.1
671 reviews

About

Hotel
Welcome to the Hilton Garden Inn Cincinnati/Sharonville Ohio hotel, conveniently located just off I-75, in the northern suburbs of Cincinnati, Ohio. Located just minutes from major corporations that include: General Electric, Federal Express, General Motors, Sun Chemical, Kroger, P&G, and Ford. Many area attractions are just a short drive from the Hilton Garden Inn Cincinnati/Sharonville hotel. These attractions include: Kings Island, Great American Ball Park, Paycor Stadium, Union Terminal, National Underground Railroad Freedom Center, and Queen City Sportsplex. Deluxe accommodations, friendly service and a relaxed atmosphere await our guests at the Hilton Garden Inn Cincinnati/Sharonville hotel. Certain to please the busy executive or leisure traveler are our array of special amenities, including complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave/refrigerator/coffee maker, two dual line phones with voice mail and data ports, large work desk with desk level outlets/ergonomic chair, complimentary HBO, complimentary USA Today each weekday morning, heated indoor pool/fitness center, and a 24-hour complimentary business center. We offer the Great American Grill restaurant serving freshly prepared breakfasts. The Shop has a selection of refrigerated, frozen, and microwaveable packaged items, perfect for in-room preparation. When guests are ready for after work relaxation or some fun during a weekend getaway - the indoor pool and fitness center are available. Golf and jogging trails are nearby, as are variety of shops. ***** Everything. Right where you need it. *****

Location

Hilton Garden Inn Cincinnati/Sharonville
11149 Dowlin Drive, Sharonville, OH
45241, United States

Hours

Reviews

4.1
671 reviews
5 stars
346
4 stars
170
3 stars
74
2 stars
39
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported clean and well-maintained rooms, although some noted issues with moldy smells and unclean common areas.

Staff Service

The staff received high praise for being friendly, accommodating, and helpful, although there were some reports of rudeness and inattentiveness.

Breakfast Quality

Breakfast is available but not complimentary, with mixed reviews on quality and value; some guests enjoyed it while others felt it was overpriced.

Location

The hotel is conveniently located near highways and attractions, but some guests expressed concerns about the safety of the surrounding area.

Facilities

Facilities like the gym and pool received mixed feedback, with some guests finding them satisfactory while others noted cleanliness and maintenance issues.
  • DP
    DaVaughna Parks
    Nov 16, 2025
    2.0
    I stayed at the Hilton Garden Inn Cincinnati/Sharonville for one night while visiting family, and this visit was very different from my past stays. I’ve been to this property before, as well as the Tru next door, but this was my first time bringing my younger family members with me since they love to swim. I stopped in earlier in the day to compare both pools before booking. When I first walked in, the younger Black woman at the desk didn’t make eye contact and immediately passed me off to Bart. I checked out the pool, went back to my car, and booked the room. When I returned, Bart and another man, possibly the manager, were helping guests. Because the key card system was malfunctioning, the younger gentleman walked me to my first room, 305. I set my bags down and noticed a long crack in the window that had been taped. I mentioned it to Bart on my way out before going to get the kids. When we came back, Bart handed me the keys to 305 again, and that’s when I did my full room check. I immediately found large stains on the mattress. I called the front desk, and Bart came up with new keys and moved us to room 306. As soon as we opened the door, there was a strong sewage smell, so we stepped right back out. Bart then moved us to room 315, but the mattress in that room also had visible stains. At that point, I chose not to stay. Bart was the best part of this whole situation — he stayed professional the entire time, handled every room change without frustration, and processed a full refund on the spot. I appreciate him for that. I’m a travel agent, and I share my stays with clients and other travelers. I don’t usually write negative reviews, but I think it’s important to be honest here. The cleanliness and maintenance concerns: stained mattresses in multiple rooms, the taped window in 305, the sewage smell in 306 are things travelers should be aware of. Bart did his part, but the property itself needs attention to bring it back to the level I’ve experienced in the past.
  • DJ
    Dan J
    Nov 16, 2025
    4.0
    Nice Hilton to stay at. The room was very clean, as was the hotel.
  • BW
    Bert Wall
    Nov 5, 2025
    4.0
    Price and ease of travel are what makes this hotel 8/10. You get nickle and dimed over things like breakfast. My home office is 8 minutes away, I will likely stay in a different hotel next time.
  • EK
    Ean Kovaleski
    Oct 28, 2025
    5.0
    Fantastic place to stay and its close to the cruise port. They have a beautiful pool and can rent you a room for a day if you dont need an overnight.
  • RW
    Rhonda Davie Williams
    Oct 17, 2025
    5.0
    Clean room, friendly staff and great location. We appreciated being close to the highway and had access to restaurants, gas stations and one exit from Top Golf, AMC movie theater and shopping. Alex from the night staff was amazing. He was attentive to our needs and handled our requests promptly with a smile.

Frequently Asked Questions About Hilton Garden Inn Cincinnati/Sharonville

What types of accessibility features does Hilton Garden Inn Cincinnati/Sharonville offer?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Are pets allowed at Hilton Garden Inn Cincinnati/Sharonville?

Yes, both cats and dogs are welcome at the hotel.