Business Details
About
HotelHilton
Welcome to the Hilton Garden Inn Cincinnati/Sharonville Ohio hotel, conveniently located just off I-75, in the northern suburbs of Cincinnati, Ohio. Located just minutes from major corporations that include: General Electric, Federal Express, General Motors, Sun Chemical, Kroger, P&G, and Ford.
Many area attractions are just a short drive from the Hilton Garden Inn Cincinnati/Sharonville hotel. These attractions include: Kings Island, Great American Ball Park, Paycor Stadium, Union Terminal, National Underground Railroad Freedom Center, and Queen City Sportsplex.
Deluxe accommodations, friendly service and a relaxed atmosphere await our guests at the Hilton Garden Inn Cincinnati/Sharonville hotel. Certain to please the busy executive or leisure traveler are our array of special amenities, including complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave/refrigerator/coffee maker, two dual line phones with voice mail and data ports, large work desk with desk level outlets/ergonomic chair, complimentary HBO, complimentary USA Today each weekday morning, heated indoor pool/fitness center, and a 24-hour complimentary business center.
We offer the Great American Grill restaurant serving freshly prepared breakfasts. The Shop has a selection of refrigerated, frozen, and microwaveable packaged items, perfect for in-room preparation.
When guests are ready for after work relaxation or some fun during a weekend getaway - the indoor pool and fitness center are available. Golf and jogging trails are nearby, as are variety of shops.
***** Everything. Right where you need it. *****
Location
Hilton Garden Inn Cincinnati/Sharonville
11149 Dowlin Drive, Sharonville, OH
45241, United States
Hours
Reviews
4.1
674 reviews
5 stars
348
4 stars
170
3 stars
74
2 stars
40
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel, though some reported issues with stains and odors in certain rooms.
Staff Performance
Staff were frequently described as friendly and accommodating, with specific mentions of helpfulness during check-in and breakfast service.
Breakfast Issues
Several reviews noted dissatisfaction with the breakfast offerings, particularly the high cost and lack of complimentary options.
Maintenance Concerns
Multiple guests reported maintenance issues, including malfunctioning key cards, plumbing problems, and general wear and tear in the facilities.
Location and Value
The hotel is well-located near attractions and highways, but some guests felt the value did not match the price due to additional charges for amenities.
- MWMary WhitcombDec 21, 20255.0Beautiful hotel. Very clean. Great service. We will be back.
- BMBee MartiDec 5, 20252.0They have a bar but not a place to have one cold one after a long work week. They don't have an alcohol license, strange for a Hilton Garden. Staff in the early AM was confrontational and rude. Frequent traveler here, no need for this and this was a 1st in my experience. There is a tru by Hilton right beside. Better value to stay there next time.
- DPDaVaughna ParksNov 16, 20252.0I stayed at the Hilton Garden Inn Cincinnati/Sharonville for one night while visiting family, and this visit was very different from my past stays. I’ve been to this property before, as well as the Tru next door, but this was my first time bringing my younger family members with me since they love to swim. I stopped in earlier in the day to compare both pools before booking. When I first walked in, the younger Black woman at the desk didn’t make eye contact and immediately passed me off to Bart. I checked out the pool, went back to my car, and booked the room. When I returned, Bart and another man, possibly the manager, were helping guests. Because the key card system was malfunctioning, the younger gentleman walked me to my first room, 305. I set my bags down and noticed a long crack in the window that had been taped. I mentioned it to Bart on my way out before going to get the kids. When we came back, Bart handed me the keys to 305 again, and that’s when I did my full room check. I immediately found large stains on the mattress. I called the front desk, and Bart came up with new keys and moved us to room 306. As soon as we opened the door, there was a strong sewage smell, so we stepped right back out. Bart then moved us to room 315, but the mattress in that room also had visible stains. At that point, I chose not to stay. Bart was the best part of this whole situation — he stayed professional the entire time, handled every room change without frustration, and processed a full refund on the spot. I appreciate him for that. I’m a travel agent, and I share my stays with clients and other travelers. I don’t usually write negative reviews, but I think it’s important to be honest here. The cleanliness and maintenance concerns: stained mattresses in multiple rooms, the taped window in 305, the sewage smell in 306 are things travelers should be aware of. Bart did his part, but the property itself needs attention to bring it back to the level I’ve experienced in the past.
- DJDan JNov 16, 20254.0Nice Hilton to stay at. The room was very clean, as was the hotel.
- BWBert WallNov 5, 20254.0Price and ease of travel are what makes this hotel 8/10. You get nickle and dimed over things like breakfast. My home office is 8 minutes away, I will likely stay in a different hotel next time.
Frequently Asked Questions About Hilton Garden Inn Cincinnati/Sharonville
What types of accessibility features does Hilton Garden Inn Cincinnati/Sharonville offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at Hilton Garden Inn Cincinnati/Sharonville?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available on-site at the hotel?
There are two restaurants including the Great American Grill, serving freshly prepared breakfasts and other meals, plus a bar for drinks and socializing.
Does the hotel provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Is parking available at the hotel, and is there a fee?
Free self-parking is available for all guests.
What are the typical check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM (noon).
Are there recreational facilities such as pools or fitness centers at the hotel?
Yes, the hotel has one indoor heated pool and a fitness center available for free.
What nearby hotels can guests consider apart from Hilton Garden Inn Cincinnati/Sharonville?
Nearby options include Tru by Hilton Sharonville Cincinnati, Holiday Inn Express & Suites Cincinnati-N/Sharonville, La Quinta Inn & Suites, Comfort Inn & Suites, Best Western Inn, Hawthorn Extended Stay by Wyndham Cincinnati/Sharonville, and Hawthorn Suites by Wyndham Cincinnati Sharonville.
Are there dining and entertainment options near the hotel?
Yes, guests can visit JW'S Sports Cafe, a bar and grill, or Bob Evans, an American-style restaurant, both located nearby for food and drinks.
What nearby amenities might be useful for travelers staying at the hotel?
Convenient amenities nearby include LibertyX Bitcoin ATM for financial services, UPS Customer Center for shipping needs, gas stations such as Sunoco, Shell, and Thorntons, as well as home improvement and hardware stores like Dewalt Porter Cable Delta Factory Service.