Business Details
About
HotelDoubleTree
The DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash is an all-suite Hilton Family hotel located just off I-275 at the Reed Hartman Highway Exit (#47) in the Northern Cincinnati suburb of Sharonville, Ohio, and conveniently near the Blue Ash Business District, Mason and West Chester.
Our hotel features 152 spacious two-room suites offering comfort and convenience to both business and leisure travelers. The hotel offers easy access to I-71, I-75 and all major thoroughfares and is only 30 minutes from the Greater Cincinnati/Northern Kentucky International Airport.
Hotel Features: All-suite hotel featuring spacious, two-room accommodations, An inviting welcome complete with a warm signature Doubletree chocolate chip cookie, The Bistro Cafe and Lounge offers excellent dining featuring creative American cuisine for breakfast, lunch, and dinner, Our well-equipped fitness center, outdoor pool and whirlpool, where guests can keep a good health regimen, 2,100 square feet of versatile, state-of-the-art meeting space including an elegant ballroom that can accommodate 200 people, Convenient 24-hour business center.
Suites Feature: Separate living room with refrigerator, microwave, sofa sleeper, and television, Bedroom with Doubletree Sweet Dreams bedding and its own television, WiFi throughout the hotel and in all 152 two-room suites, Also featuring Conference Suites featuring a boardroom table and presentation board in addition to standard suite amenities.
Conveniently near Kings Island, The Beach Waterpark, Spooky Nook Sports center, and plenty of shopping and dining, Minutes from dozen of corporations - Procter & Gamble, Ethicon Endo-Surgery, Johnson & Johnson, GE, IBM and more.
At the DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash, you'll receive personal attention in spacious, warm surroundings. We look forward to welcoming you to the Cincinnati, Ohio area with a friendly smile and a signature warm chocolate chip cookie.
Location
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
6300 E. Kemper Road, Sharonville, OH
45241-2364, United States
Hours
Reviews
3.9
1,284 reviews
5 stars
587
4 stars
317
3 stars
138
2 stars
96
1 star
146
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are outdated, poorly maintained, and in need of significant renovations, with issues such as mold, stains, and broken fixtures.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others experienced poor service and lack of urgency in addressing issues.
Cleanliness
Numerous reviews highlighted cleanliness concerns, including dirty bathrooms, stained linens, and unpleasant odors throughout the hotel.
Breakfast Issues
Guests expressed disappointment over the lack of complimentary breakfast and high charges for subpar breakfast options.
Safety Concerns
Several reviews mentioned inadequate lighting in the parking lot and safety issues related to the hotel's overall condition.
- RBRaven BaileyJan 5, 20262.0The staff was kind; however, the condition of the room made the stay uncomfortable. Upon arrival, there was hair in the sink and even inside the mini-fridge, which immediately raised concerns about cleanliness. Most disturbing was the vent above the shower, which was caked with dust, debris, and buildup that clearly hadn’t been cleaned in quite some time. To add to the disappointment, the complimentary cookie provided was cold and stale. There was also active construction taking place in the lobby during the stay, which was not disclosed in advance and impacted the overall experience. Additionally, the gym was essentially unusable, barricaded behind old furniture rather than properly closed or maintained. While the staff was polite, the lack of cleanliness and ongoing maintenance issues made this an unpleasant stay.
- B0Brandon 00000077Dec 30, 20251.0It was loud they are working on the hotel in the day on the weekend everytime I tried to go to sleep thats all I heard wasn't a good time
- JKJoe KennedyDec 27, 20255.0Room layout is unique, for the better. Hotel is tucked away in a bizarre-to-get-to way. Room is spacious.
- KFK FBDec 26, 20251.0Renovation taking place and from the looks of the rooms (torn wallpaper, worn paint)...the hotel should have shut down a floor at a time to expedite the renovation process. Safety is of concern due to the back door/#3 being left unlocked at night. No lights on back side of building. I'm pretty sure people are sleeping in their cars and found it convenient to use the RR outside of RM 131/window. Cameras are everywhere but not sure they are being monitored. The room/hallway wreaked of urine/old musky smell. After 29/30yrs as a Hilton Honors member, I can honestly say, BY FAR, THIS IS MY WORST EXPERIENCE! If it wasn't for a Wedding, Christmas Holiday events and convenient local travels, I would have left sooner! I spent minimal time in the hotel. Beds were comfortable. DoubleTree DO BETTER!! Totally embarrassed to share this experience!
- KDKristina DeckerDec 1, 20251.0Unfortunately I made a non-refundable reservation so I'm toast - but there's still hope for you to not stay at this hotel. The location was convenient, the room was big, and the hotel staff was friendly. Those are the only pros of this hotel. The room was dated, the carpet had holes, the bathroom fan was falling in, the blinds wouldn't shut all the way, and you could see patches of wallpaper cut out and hastily glued back in where previous repairs were made. I paid about $95 for one night through T-mobile's discount service. I think the room is maybe worth $50. I was shocked at how dingy and outdated it was - typically DoubleTrees are very nice to stay in. I wish I had read the reviews ahead of time. All of the pictures people have posted speak for themselves.
Frequently Asked Questions About DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Do you offer a shuttle?
No, we do not.
What are the parking options at the hotel?
We have free self-parking available.
How far are you from Kings Island?
We are 15 minutes from Kings Island.
How close is Great American Ball Park?
The Great American Ballpark is about 20 minutes from our hotel.
Is there a mall nearby?
Yes, the Cincinnati Premium Outlets are 21 min/ 11.5 miles from the hotel.
How far from the hotel is Kenwood Town Center?
Kenwood Town Center is 7.7 miles away.
Is there a zoo close?
Yes, the Cincinnati Zoo & Botanical Gardens are 25 minutes away.
Do you allow pets and is there a fee?
We do allow pets. It is a one-time fee of $75 for animals up to 150 lbs per stay.
What are your options for breakfast on property?
We have breakfast at the Bistro Restaurant located in the lobby. Hours of operation are 6:30 - 10:00 Mon-Fri & Sat & Sunday 7 - 10:30 and it is $19.95 and $9.95 per person.
Do you have a restaurant?
Yes, we have the Bistro Restaurant located in the lobby, a upscale modern restaurant with formal offerings. Open from 5pm-10pm
Do you have a gym?
Yes, our fitness center is open 24/7 and features a Peloton bike, treadmill, elliptical, benches, free weights, and yoga mats.
Do you have laundry?
Yes, we have a self-service laundry room with a washer and dryer.
Do you have a place to grab snacks and drinks?
Yes, we have the Market located by the front desk that is available 24 hours.
Do you have a business center?
Yes, our business center is open 24 hours a day and features printing, faxing, copying, and package storage (behind the front desk).
How do I connect to the internet and is there a cost?
Wifi is free with last name and room number.
Do the rooms have a microwave and refrigerator?
Yes, all of the rooms come equipped with a microwave and mini fridge.
Do you take a deposit? And can I pay in cash?
There is a $50 hold per night for incidental fees. We do take cash but only at checkout.
Do you have a pool?
Yes, we have an outdoor pool open 9am-9pm Monday through Friday & 9am-10pm Saturday and Sunday.
Do you a have a hot tub?
No, we do not.
What types of rooms does DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash offer?
The hotel features 152 spacious two-room suites with separate living rooms and bedrooms, equipped with microwave, mini-fridge, and TVs.
Is the hotel pet-friendly and are there any fees?
Yes, pets are welcome with a one-time fee of $75 for animals up to 150 lbs per stay.
What dining options are available at the hotel?
The Bistro Restaurant in the lobby serves breakfast, lunch, and dinner. Breakfast hours are 6:30-10:00 Mon-Fri and 7:00-10:30 on weekends, with prices of $19.95 and $9.95 per person.
Does the hotel have a fitness center and what equipment is available?
Yes, the fitness center is open 24/7 and includes a Peloton bike, treadmill, elliptical, free weights, benches, and yoga mats.
Is parking available at the hotel and is there a cost?
Free self-parking is available for guests at the hotel.
Are there any pools or hot tubs at the hotel?
Yes, there is an outdoor pool and a hot tub available for guests.
What are the hotel's check-in and check-out times?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Is there a business center available at the hotel?
Yes, the business center is open 24 hours a day and offers printing, faxing, copying, and package storage services.
How far is Kings Island amusement park from the hotel?
Kings Island is approximately 15 minutes from the hotel, making it a great day trip option for guests.
Are there any shopping malls near the hotel?
Yes, Kenwood Mall is 7.7 miles away, and Cincinnati Premium Outlets is about 11.5 miles from the hotel, offering convenient shopping opportunities.
Is Great American Ballpark accessible from the hotel?
Yes, Great American Ballpark is about 20 minutes from the hotel for guests interested in attending games or events.