Business Details
About
Hotel
The DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash is an all-suite Hilton Family hotel located just off I-275 at the Reed Hartman Highway Exit (#47) in the Northern Cincinnati suburb of Sharonville, Ohio, and conveniently near the Blue Ash Business District, Mason and West Chester.
Our hotel features 152 spacious two-room suites offering comfort and convenience to both business and leisure travelers. The hotel offers easy access to I-71, I-75 and all major thoroughfares and is only 30 minutes from the Greater Cincinnati/Northern Kentucky International Airport.
Hotel Features: All-suite hotel featuring spacious, two-room accommodations, An inviting welcome complete with a warm signature Doubletree chocolate chip cookie, The Bistro Cafe and Lounge offers excellent dining featuring creative American cuisine for breakfast, lunch, and dinner, Our well-equipped fitness center, outdoor pool and whirlpool, where guests can keep a good health regimen, 2,100 square feet of versatile, state-of-the-art meeting space including an elegant ballroom that can accommodate 200 people, Convenient 24-hour business center.
Suites Feature: Separate living room with refrigerator, microwave, sofa sleeper, and television, Bedroom with Doubletree Sweet Dreams bedding and its own television, WiFi throughout the hotel and in all 152 two-room suites, Also featuring Conference Suites featuring a boardroom table and presentation board in addition to standard suite amenities.
Conveniently near Kings Island, The Beach Waterpark, Spooky Nook Sports center, and plenty of shopping and dining, Minutes from dozen of corporations - Procter & Gamble, Ethicon Endo-Surgery, Johnson & Johnson, GE, IBM and more.
At the DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash, you'll receive personal attention in spacious, warm surroundings. We look forward to welcoming you to the Cincinnati, Ohio area with a friendly smile and a signature warm chocolate chip cookie.
Location
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
6300 E. Kemper Road, Sharonville, OH
45241-2364, United States
Hours
Reviews
3.9
1,271 reviews
5 stars
585
4 stars
317
3 stars
136
2 stars
93
1 star
140
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, mold, and stained linens.
Maintenance Problems
Guests reported various maintenance issues such as broken fixtures, peeling paint, and malfunctioning appliances.
Staff Performance
While some staff members were praised for their friendliness, many reviews noted poor service and lack of responsiveness from the front desk.
Room Quality
Rooms were described as outdated and in need of renovation, with many guests expressing disappointment in the overall condition.
Safety Concerns
Several reviews mentioned inadequate lighting in the parking lot and general safety issues around the hotel.
- PGPaula GarmanNov 15, 20252.0Front desk clerk was very friendly and the best thing there. Rooms need major renovations, interior doors didn't shut in either of our 2 rooms. Bathroom door had something metal dragging on the floor. Had no sheets or pillows for either pull out bed despite there being 4 people in each room. When we went to the front desk to get them, there were no blankets. Thermostat did work in our room. As for location, there didn't seem to be anything close to eat, and they charged for breakfast... captive guests, I guess. Won't stay here again.
- LMLourd Jackson MorillaNov 11, 20251.0Awful hotel room, breakfast was $19.99 a person I usually check before booking to make sure it was included but that was on me. Would’ve helped if someone was letting people know before sitting down, a few people staying at the hotel were shocked as well but I guess all of us didn’t check our reservations. Rooms are outdated old and in poor condition. Cool bird though.
- JEJami EngelhardtNov 2, 20251.0I booked a 2 night stay for 3 rooms for myself and my family for a weekend trip for my mom's birthday. One room had a whole behind the door where the doorknob had went through the wall. When my nephew told the front desk he was told "yes, we are aware". My room seemed to be okay at first other than the exhaust fan in the bathroom looking like it may fall at any moment (see photo). But on the second night after returning from a long day, we saw something odd on the floor near the wall by the bed. Upon taking a closer look, it was ants. Lots and lots of Ants all along the wall and some on the floor in the bathroom. My mom went to the front desk and the asked for help. A half hour later, my mom returned with a gallon bottle of insect spray. No hotel employee to assist, just the bottle of spray to take care of the ant infestation ourselves. We sprayed along the entire wall and about a foot out as well as the adjoining bathroom wall and floor. I laid a towel over the main sight of the ants after we sprayed. (See attached photo of some of the dead ants that remained. We also wanted to use the pull out couch and had to get bedding from the front desk. We pulled the bed out and the mattress was old and stained and in rough shape. My niece ended up just sleeping on the couch instead. Additionally, I would have expected there to be USB outlets somewhere in the room, but there where none. When we checked out I showed the pictured to the clerk and asked if I could speak with a manager. I was told there was not one there but she would put my name and number down for them to contact me. I have received daily request for a review if my stay from both Doubletree by Hilton and the reservation site. I held off on leaving a review in hopes that I would get a response. But, After a week I still had not heard from anyone so I sent a message through the booking site. Now after two weeks and still nothing. Oh. No warm cookie was offered at check in as advertised. #Hiltonforthestay I think not.
- THT HutchOct 26, 20251.0Checked the bed shortly after entering the room on 10/21/25. Between the mattress and box springs was filthy. Among the filth were 3 live bedbugs. I took them down to the desk and informed the attendant we wouldn’t be staying.
- JBJennie BaudendistelOct 22, 20251.0I am loyal to Hilton and only stay within their brand. Our normal local "home" hotel was sold out so we tried this one since it had a restaurant and bar! This was by far the worst Hilton hotel we have ever stayed at....EVER! At checkin and the smell was terrible! Manager said someone just walked through who smoked some stuff. We booked a balcony room and doors were foggy and curtains were all everything but striaght. The room smelled terrible as well! Every lamp in the room had a crooked lamp shade and the freezer in the fridge area was all iced over. Went to the bathroom and checked the shower and the handle came off in my hand! No soap dish to hold the hand soap bar either. When I went to the front desk to inform the receptionist of the shower door handle he looked shocked but said "we are waiting renovations" for their sake I hope they truly are. The following day we killed some time around town and got back to the hotel before 5 to change for the evening. I asked for a wine glass and the gentleman behind the service desk told me I could just go behind the bar and grab one....which was shocking. Definitely won't be staying here when we come back to visit family.
Frequently Asked Questions About DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Do you offer a shuttle?
No, we do not.
What are the parking options at the hotel?
We have free self-parking available.
How far are you from Kings Island?
We are 15 minutes from Kings Island.
How close is Great American Ball Park?
The Great American Ballpark is about 20 minutes from our hotel.
Is there a mall nearby?
Yes, the Cincinnati Premium Outlets are 21 min/ 11.5 miles from the hotel.
How far from the hotel is Kenwood Town Center?
Kenwood Town Center is 7.7 miles away.
Is there a zoo close?
Yes, the Cincinnati Zoo & Botanical Gardens are 25 minutes away.
Do you allow pets and is there a fee?
We do allow pets. It is a one-time fee of $75 for animals up to 150 lbs per stay.
What are your options for breakfast on property?
We have breakfast at the Bistro Restaurant located in the lobby. Hours of operation are 6:30 - 10:00 Mon-Fri & Sat & Sunday 7 - 10:30 and it is $19.95 and $9.95 per person.
Do you have a restaurant?
Yes, we have the Bistro Restaurant located in the lobby, a upscale modern restaurant with formal offerings. Open from 5pm-10pm
Do you have a gym?
Yes, our fitness center is open 24/7 and features a Peloton bike, treadmill, elliptical, benches, free weights, and yoga mats.
Do you have laundry?
Yes, we have a self-service laundry room with a washer and dryer.
Do you have a place to grab snacks and drinks?
Yes, we have the Market located by the front desk that is available 24 hours.
Do you have a business center?
Yes, our business center is open 24 hours a day and features printing, faxing, copying, and package storage (behind the front desk).
How do I connect to the internet and is there a cost?
Wifi is free with last name and room number.
Do the rooms have a microwave and refrigerator?
Yes, all of the rooms come equipped with a microwave and mini fridge.
Do you take a deposit? And can I pay in cash?
There is a $50 hold per night for incidental fees. We do take cash but only at checkout.
Do you have a pool?
Yes, we have an outdoor pool open 9am-9pm Monday through Friday & 9am-10pm Saturday and Sunday.
Do you a have a hot tub?
No, we do not.
What types of rooms does DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash offer?
The hotel features 152 spacious two-room suites with separate living rooms and bedrooms, equipped with microwave, mini-fridge, and TVs.
Is the hotel pet-friendly and are there any fees?
Yes, pets are welcome with a one-time fee of $75 for animals up to 150 lbs per stay.
What dining options are available at the hotel?
The Bistro Restaurant in the lobby serves breakfast, lunch, and dinner. Breakfast hours are 6:30-10:00 Mon-Fri and 7:00-10:30 on weekends, with prices of $19.95 and $9.95 per person.
Does the hotel have a fitness center and what equipment is available?
Yes, the fitness center is open 24/7 and includes a Peloton bike, treadmill, elliptical, free weights, benches, and yoga mats.
Is parking available at the hotel and is there a cost?
Free self-parking is available for guests at the hotel.
Are there any pools or hot tubs at the hotel?
Yes, there is an outdoor pool and a hot tub available for guests.
What are the hotel's check-in and check-out times?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Is there a business center available at the hotel?
Yes, the business center is open 24 hours a day and offers printing, faxing, copying, and package storage services.
How far is Kings Island amusement park from the hotel?
Kings Island is approximately 15 minutes from the hotel, making it a great day trip option for guests.
Are there any shopping malls near the hotel?
Yes, Kenwood Mall is 7.7 miles away, and Cincinnati Premium Outlets is about 11.5 miles from the hotel, offering convenient shopping opportunities.
Is Great American Ballpark accessible from the hotel?
Yes, Great American Ballpark is about 20 minutes from the hotel for guests interested in attending games or events.