Business Details
About
HotelHilton
Hilton Garden Inn Toledo/Perrysburg, the premier hotel in the Toledo/Perrysburg area is conveniently located near Interstates 80-90 and 75 off of exit 2 on 475, just 14 miles from Toledo Express Airport, and 45 miles from Detroit Metro Airport. The hotel is nestled in Levis Commons, an upscale lifestyle center, home to world class shopping, dining, and entertainment. The Hilton Garden Inn is also adjacent to Owens Illinois World Headquarters as well as many other local businesses and two universities.
Location
Hilton Garden Inn Toledo Perrysburg
6165 Levis Commons Blvd., Perrysburg, OH
43551, United States
Hours
Reviews
4.3
1,392 reviews
5 stars
805
4 stars
358
3 stars
110
2 stars
52
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests noted that rooms were clean, there were several complaints about dirty carpets, unclean bathrooms, and issues with housekeeping not servicing rooms.
Staff Performance
The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others reported unprofessional behavior and poor customer service.
Facilities and Amenities
Guests appreciated the hotel's location and amenities, but many expressed disappointment with the pool temperature, outdated furniture, and the lack of complimentary breakfast.
Comfort
Several reviews highlighted uncomfortable beds and issues with water pressure in showers, leading to dissatisfaction with overall comfort during stays.
Value for Money
Many customers felt that the hotel was overpriced for the quality of service and amenities provided, particularly regarding breakfast costs and room conditions.
- AAAriellynne Atherton2 days ago4.0Every thing was great. Except for one thing. Check out is 12 yet at 10am you start hearing loud knocking . The cleaning staff knocked on every single door to flip rooms. Even if a do not disturb sign is on the door. And then I couldn’t tell the difference between knocking on my door or the next door and I didn’t answer so someone walked in. I understand that 10 am is late enough for us to be awake but for this day it was not. We were up very late for work travels and having your last hour of sleep before check out was ruined because I heard the knocking alllll the way down the hall way both sides. Iv never had this happen before I felt like it was rude. And should not be done this way?
- SJStefani JasterJan 4, 20263.0Update: Added a star for service. The front office manager called me back to address the issues, and made accommodations for the inconveniences. She assured me they will investigate the issues with that room and that was not normal for a stay there. The room was disappointing. -There was cold air coming in directly from outside underneath the AC/Heating unit. I had to stuff several towels underneath it to keep it from coming in. -The bed closest to the bathroom was off its frame. When you sat down on one side, the other side would flip up, so I had to keep pushing the mattress over. -The tub plug wasn't affixed correctly, so my son couldn't take a bath. -The wall was damaged inside the bathroom where the lotion was supposed to be screwed in, but it was just 2 unfinished holes, and the lotion sitting on the counter. -The pool door was very hard to open. We thought it was closed, and asked for help, but staff said you just have to push down very hard. We finally got in, but had to let other guests into the pool area bevause they also had difficulty opening the door. I messaged the staff, but all they said was they would pass it on to their manager. I definitely was surprised because I've never had those issues with other Hilton Garden Inns in different cities.
- AWAlexandria WDec 23, 20251.0I booked this hotel for my husband’s birthday so we could do some winter swimming/hot tub. One night, one stay, one goal. We asked the pool hours at check in. Then we came down in our bathing suits immediately after checking in, asking which way the pool is. The lady at the desk answered, and let us go all the way to the closed pool without warning. Well at least we could have some breakfast in the morning, right? $15/person for the exact same “buffet breakfast” that comparable hotels would consider complimentary. After our expensive breakfast, maybe we could swim. Wrong! Still closed. I could get past the room being so stuffy I couldn’t breathe, and the dark ominous spots on the ceiling (and what seemed to be nicotine or something dripping down the bathroom walls), but the money we shelled out for a hotel right down the street from us was wasted while we did the walk of shame in our bathing suits around a hotel without staff warning.
- SMShelley MeDec 19, 20255.0Had a group of rooms for our company party. The front desk was very nice and friendly. They explained things that I had ? on, I travel a lot and something they said was a bit off. The rooms were perfect, bedding was nice and soft and comfy. Wish they had more towels in the rooms, especially if there are 2 people traveling in the room. A woman needs one for our hair. Plenty of plugs/USB ports - love that. Easy check in-check out. Their rates are a bit on the high end, but if that is the rate in the Perrysburg area, then ok. Would stay there again.
- JVJeremiah VanBurenDec 14, 20252.0Decided to take me and my wife here to get away from the cold weather we’ve been experiencing. We came here to relax in the hot pool and hot tub but the actual pool was cold while the hot tub was actually hot. We’re Hilton members and it was really depressing to see the actual pool was cold while the only the hot tub was warm. Another thing was that that our card keys were not activating the door to get into the pool and hot tub room. Also I noticed some furniture in the dinning area looked old and scratched. As a member to Hilton I was disappointed in the hotel expectations.
Frequently Asked Questions About Hilton Garden Inn Toledo Perrysburg
What are the check-in and check-out times at Hilton Garden Inn Toledo Perrysburg?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Does Hilton Garden Inn Toledo Perrysburg offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Is Hilton Garden Inn Toledo Perrysburg pet-friendly?
Yes, both cats and dogs are allowed at the hotel, welcoming pets.
Are there any dining options on-site at Hilton Garden Inn Toledo Perrysburg?
Yes, the hotel has three restaurants, including options with vegetarian and vegan meals available, and a bar.
What are the accessibility features available at Hilton Garden Inn Toledo Perrysburg?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there fitness and recreational facilities available at Hilton Garden Inn Toledo Perrysburg?
Yes, guests can enjoy a free fitness center, an indoor pool, and a hot tub at the hotel.
Is parking available at Hilton Garden Inn Toledo Perrysburg, and is there a charge?
Yes, self-parking is available for free at the hotel.
How can guests book a room at Hilton Garden Inn Toledo Perrysburg through mobile apps?
Guests can book rooms using the Hilton Honors app available on the App Store with quick link access to the hotel's booking page.
What nearby shopping and entertainment options are accessible from Hilton Garden Inn Toledo Perrysburg?
The hotel is located in Levis Commons, an upscale lifestyle center with world-class shopping, dining including Nagoya (Japanese restaurant), Benchmark Restaurant (steakhouse), and entertainment venues like Funny Bone Comedy Club and Toledo Draftcade arcade.
Are there medical facilities and doctors near Hilton Garden Inn Toledo Perrysburg?
Yes, several medical providers such as ProMedica Physicians Internal Medicine, ProMedica Physicians Jobst Vascular, and others are located nearby for easy access to healthcare.