Business Details
About
Hotel
Welcome to Hampton Inn & Suites Oakwood Village-Cleveland. Enjoy a comfortable stay in a convenient location just 30 minutes from downtown Cleveland and Cleveland Hopkins International Airport (CLE).
Location
Hampton Inn & Suites Oakwood Village-Cleveland
23300 Oakwood Commons Drive, Oakwood Village, OH
44146, United States
Hours
Reviews
4.5
740 reviews
5 stars
506
4 stars
141
3 stars
48
2 stars
18
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers reported clean rooms and well-maintained facilities, although some noted issues with carpets and bathrooms needing better attention.
Staff Service
The staff received high praise for their friendliness, helpfulness, and accommodating nature, contributing positively to the overall experience.
Breakfast Quality
Breakfast options were generally well-received, with many guests enjoying the variety, though some expressed disappointment over limited choices and quality.
Noise Levels
Several guests mentioned noise issues, including thin walls and loud doors, which affected their sleep quality.
Location
The hotel is conveniently located near highways and food options, but some guests noted that the surrounding area could feel sketchy.
- VPVickie Perkins2 days ago1.0I had a death in my immediate family the day before check in. I had hoped to receive at least a portion of my money back. Unfortunately that didn’t happen. Won’t be choosing this one again.
- HSHolly StettnerNov 15, 20253.0Room and Location are awesome. Attempted to check out. Ended up putting my key cards on the unattended paperwork sitting next the computer. Two guests were in line. Two ladies in back office with the door open. One having a loud personal discussion on the phone, oblivious to the people at the desk. After setting cards down, I stuck my head in to say cards are there/ checking out. The woman didn't get up, didn't care. Just said that's fine. Check in service was good but check out just sucked.
- NNNOEGC8698Oct 11, 20253.0Location is easy. Building amenities are good, room was clean for the most part. Night service was good. Morning service was poor. The breakfast service was not maintained. The tables were never cleaned and the coffee ran out by quarter after nine. Also no milk available.
- JCJoshua CorcoranOct 5, 20254.0I stayed here over the weekend while attending a concert at the nearby casino and really enjoyed my stay. The hotel was very well kept and clean. The room was good size and very clean. The only reason for the 4 star instead of 5 was because the phone in the room was broken and the TV was very confusing to understand. There was an onscreen channel guide but none of the channel numbers actually lined up to the channels on the tv. I wanted to give a shout out to Susan at the front desk, she was so amazingly friendly and in the morning she was working the front desk and helping out in the breakfast area. She greeted all the guests with a smile and helped us with our keycard that kept deactivating a couple times. She had a great attitude and wonderful caring personality. The breakfast was amazing, so many options from mini to full size waffle makers and a large selection of ready prepared foods that tasted fresh and amazing. The gym was great and even featured a Pelton bike which was really cool. The pool was nice and clean and the water temperature was great. I 100% recommend and would stay here again if I am ever in the area.
- KKKarynSep 2, 20253.0Room was dated, lot of noise above me. Requested a room on the 3rd floor, but got one on the 3rd floor, was told no rooms on the first floor were clean but it was only a little after 3pm which was check-in time.
Frequently Asked Questions About Hampton Inn & Suites Oakwood Village-Cleveland
What types of parking facilities are available at Hampton Inn & Suites Oakwood Village-Cleveland?
The hotel offers free self-parking with accessible parking spaces available.
Is Hampton Inn & Suites Oakwood Village-Cleveland pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide breakfast to guests?
Yes, a free buffet breakfast is available for all guests.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center available free of charge, equipped with elliptical machines and treadmills.
What accessibility features does Hampton Inn & Suites Oakwood Village-Cleveland offer?
The hotel is equipped with accessible parking, an elevator, and is mobility accessible to accommodate all guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Is internet service available at the hotel?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are there nearby dining options around Hampton Inn & Suites Oakwood Village-Cleveland?
Yes, several dining options including McDonald's, Dunkin', B & M Bar B Que, Beckham's B and M Bar B Que, Dickey's Barbecue Pit, and Starbucks are located nearby for guests to enjoy.
What hotels are located near Hampton Inn & Suites Oakwood Village-Cleveland?
Nearby hotels include Holiday Inn Express Oakwood Village and Quality Inn & Suites, offering additional accommodation choices in the area.
Are there local services or stores near the hotel for convenience?
Yes, amenities such as a convenience store, hardware store (Oakwood Village Hardware and Supply), grocery stores (A&A Indo Asian Grocery and Sam's Club), and mobile phone stores like Metro by T-Mobile are nearby for guest convenience.