Home2 Suites by Hilton New Albany Columbus

4.1
388 reviews

About

HotelExtended Stay HotelHome2 Suites
Whether you are visiting New Albany on business or leisure, our new Home2 Suites by Hilton New Albany Columbus hotel is conveniently located near office parks, dining and attractions. Explore the vibrant entertainment district at Easton Town Center, or visit nearby Ohio State University, less than 20 miles away. Unwind after a day of work or travel in our spacious, homey suites. Both studio and one-bedroom options include a fully equipped kitchen with full-size appliances, sofa bed, free WiFi and moveable furniture for your convenience. Watch a movie on the HDTV and rest easy on the comfortable bed. Bring your pets along too! Begin your day with free, hot breakfast favorites, from eggs and fruit to oatmeal and yogurt. Fresh coffee and tea is available around the clock, and you can stop by our Home2 MKT® store when you need a snack. Take a dip in our indoor pool or keep up your routine in our Spin2 Cycle fitness center. Our outdoor patio is a great place to catch up with friends around the fire pit and cook on the barbecue grills.

Location

Home2 Suites by Hilton New Albany Columbus
5095 Forest Drive, New Albany, OH
43054, United States

Hours

Reviews

4.1
388 reviews
5 stars
228
4 stars
76
3 stars
26
2 stars
26
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, bugs, and unclean bathrooms.

Customer Service

While many guests praised the friendly and helpful staff, there were notable complaints about rude behavior from management and front desk staff.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.

Room Quality

Guests appreciated the spaciousness and amenities of the rooms, but there were complaints about maintenance issues and cleanliness.

Pet-Friendly

The hotel is noted for being pet-friendly, which was appreciated by guests traveling with animals.
  • HE
    Hillary Elvin
    Nov 21, 2025
    5.0
    Nice quiet hotel, great breakfast options, and we loved the pool.
  • HB
    Homer Bednar
    Oct 29, 2025
    5.0
    nice hotel
  • CJ
    Chris Jenney
    Oct 25, 2025
    5.0
    We’re traveling out of town they make you feel at home
  • PD
    Pete Distenfeld
    Sep 30, 2025
    4.0
    Nice quite hotel, free breakfast on the morning. Rooms are spacious and clean. Front desk personal very friendly..
  • DR
    Donald Ross
    Sep 25, 2025
    1.0
    Odd room, broken tile in bathroom under toilet. Mold on shower around soap dish and corners, light switch is popped out of the socket, sink hole in floor outside of door. Charge extra for washing 3 mugs after paying $400.00 for the room. Window blind was broken. I think these rooms are used mainly for traveling construction or service personnel and finally could not use the main entrance to pick up my father as the entrance was blocked I can only assume by maintainence or someone working at the hotel.

Frequently Asked Questions About Home2 Suites by Hilton New Albany Columbus

What accessibility features does Home2 Suites by Hilton New Albany Columbus offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included when staying at Home2 Suites by Hilton New Albany Columbus?

Yes, a free breakfast is available to all guests.