Hampton Inn & Suites Cleveland-Airport/Middleburg Heights

4.2
839 reviews

About

HotelHampton Inn
Welcome to the Hampton Inn and Suites Cleveland Airport hotel. The Management and staff invite you to see why we are truly ''Making it Hampton''. We are located in Middleburg Heights, Ohio conveniently located just 3 miles from Cleveland Hopkins Airport.

Location

Hampton Inn & Suites Cleveland-Airport/Middleburg Heights
7074 Engle Road, Middleburg Heights, OH
44130, United States

Hours

Reviews

4.2
839 reviews
5 stars
442
4 stars
224
3 stars
78
2 stars
47
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

While some guests praised the staff for being friendly and accommodating, others reported unprofessional and rude behavior, particularly at check-in.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, hair on bedding, and unclean bathrooms, which negatively impacted guest experiences.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others criticized the quality and availability of food items.

Maintenance Concerns

Guests reported various maintenance issues, including broken elevators, malfunctioning showers, and outdated decor, indicating a need for renovations.

Convenient Location

Many customers appreciated the hotel's proximity to the airport and local dining options, making it a convenient choice for travelers.
  • DG
    Dipesh Gupta
    Oct 12, 2025
    4.0
    Great for a quick stopover.
  • AC
    Audrey Chapman
    Oct 12, 2025
    3.0
    This hotel is looking a bit tired, not located in super great area but is close to the airport. Only stayed one night, it needs a refresh badly!
  • MD
    Michael Davis
    Oct 4, 2025
    4.0
    Very nice hotel.
  • TS
    Tim Syring
    Sep 24, 2025
    2.0
    Stayed for two nights September 20-21 of this year. The rooms were nice, the desk staff very friendly. Service was terrible. Beds were never made up, trash was never emptied, and no fresh towels were ever provided. My wife went down to the front desk and was given fresh towels and handed a couple of trash bags and told to take out the trash herself. Got down to breakfast at 7:30 on Monday morning, and there were no eggs left. We will not be returning.
  • TL
    Teresa Lindemann
    Sep 2, 2025
    5.0
    The hotel was quite nice and nice location to restaurants and the Oktoberfest! The breakfast was lovely and the rooms were very clean.

Frequently Asked Questions About Hampton Inn & Suites Cleveland-Airport/Middleburg Heights

What types of parking are available at Hampton Inn & Suites Cleveland-Airport/Middleburg Heights?

The hotel offers free self-parking with accessible parking spots available.

Does the hotel provide shuttle services to Cleveland Hopkins Airport?

Yes, there is a free airport shuttle service available for guests.