Business Details
About
Hotel
The Hampton Inn & Suites Cleveland/Independence hotel is located just south of downtown Cleveland, Ohio in a corporate park. We have 103 guestrooms and 34 guest suites on 3 floors and a lobby with a French Country decor. .
Location
Hampton Inn & Suites Cleveland/Independence
6020 Jefferson, Independence, OH
44131, United States
Hours
Reviews
4.2
822 reviews
5 stars
431
4 stars
227
3 stars
82
2 stars
39
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and accommodating staff, particularly mentioning individuals like Erica and Carol for their exceptional service.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with dirty carpets and unclean shower floors.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking in options and freshness.
Room Condition
Several guests noted that the hotel is somewhat outdated, with issues like uncomfortable mattresses and old carpets, but some rooms were reported as clean and well-maintained.
Location
The hotel’s location was frequently mentioned as convenient, being close to major highways and local attractions.
- YRYuri RosypalOct 28, 20254.0Good hotel, conveniently located a short drive to a number of restaurants, shops and Topgolf
- SYSamantha YurkewOct 22, 20253.0The staff was friendly. The hotel is very old and definitely needs updated. The shower door doesn't stay closed and the toilet seat needed tightened. We almost slid off every time we used it. The sink didn't drain well. We spent the whole first night sweating because the AC control was hidden behind a lamp and we were unable to find it without completely moving the lamp. Breakfast was lacking. Not many options. Location is great but I would pick a different hotel next time.
- RHRobert HughesOct 20, 20254.0Great hotel , close to everything with exceptional service Erica at front desk and Carol at breakfast
- JMJoseph MonteagudoOct 20, 20255.0Experience was short but great! Carol made sure that breakfast was amazing, food was tasty and fresh!
- JGJason GabosSep 14, 20255.0Clean, easy, all good.
Frequently Asked Questions About Hampton Inn & Suites Cleveland/Independence
What accessibility features does Hampton Inn & Suites Cleveland/Independence offer?
The hotel offers accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with my stay at Hampton Inn & Suites Cleveland/Independence?
Yes, the hotel offers a free buffet breakfast to all guests.
Does Hampton Inn & Suites Cleveland/Independence provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas with public internet terminals provided.
Are pets allowed at Hampton Inn & Suites Cleveland/Independence?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at this hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn & Suites Cleveland/Independence have a fitness center?
Yes, there is a free fitness center on site with equipment including an elliptical and treadmill.
Is there free parking available at Hampton Inn & Suites Cleveland/Independence?
Yes, the hotel offers free self-parking for guests.
Which nearby hotels can I consider if Hampton Inn & Suites Cleveland/Independence is fully booked?
Nearby hotels include Extended Stay America Premier Suites - Cleveland - Independence, Hyatt Place Cleveland/Independence, Residence Inn by Marriott Cleveland Independence, and Courtyard by Marriott Cleveland Independence.
Are there dining options close to Hampton Inn & Suites Cleveland/Independence?
Yes, The Bistro at Courtyard, which offers American and French cuisine, is nearby and a convenient option for guests.
What local businesses are near Hampton Inn & Suites Cleveland/Independence that might be helpful for work or services?
Nearby businesses include employment agencies such as Aerotek and Aston Carter, insurance agencies like Farmers Insurance and Bristol West Insurance, and professional services such as Independence Cancer Center, Cleveland Health Network, and marketing agency Clear Vision Communications.