Hampton Inn & Suites Fremont

4.1
597 reviews

About

HotelHampton Inn
The Hampton Inn and Suites Fremont is conveniently located at Exit 91 off the Ohio Turnpike, just 19 miles South of Port Clinton. Area attractions include Put-in-Bay, Kelly's, North and Middle Bass, and the makings of the ideal Lake Erie Vacations. In addition to our hotel's convenient location to Lake Erie Islands, the Hampton Inn and Suites Fremont is only 30 minutes from Cedar Point Amusement Park, the roller coaster capital of the world. We love having you here at the Hampton Inn and Suites Fremont hotel in Ohio.

Location

Hampton Inn & Suites Fremont
540 East County Rd 89, Fremont, OH
43420, United States

Hours

Reviews

4.1
597 reviews
5 stars
298
4 stars
156
3 stars
65
2 stars
39
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, used soap, and unflushed toilets.

Customer Service

While some guests praised the friendly staff, others reported unprofessional service and poor management responses to issues.

Room Condition

Several reviews mentioned that rooms were outdated, in need of maintenance, and had issues like musty smells and uncomfortable beds.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking or stale.

Location and Accessibility

The hotel was noted for its convenient location, but some guests found it difficult to access and mentioned issues with the elevator.
  • DP
    Dan Patrick Photography
    Dec 22, 2025
    1.0
    The toilet in my room hadn’t been flushed, for what you charge I expect better than that. Room seemed to be clean other than that but who knows.
  • KS
    K Simmons
    Dec 9, 2025
    5.0
    Excellent customer service clean room
  • MB
    Martin Bellanco
    Dec 3, 2025
    4.0
    Good place to stay
  • NC
    Nancy Clark
    Nov 8, 2025
    1.0
    I’ve never experienced such unprofessional service from a hotel before. The front desk, manager, and overall customer service were extremely disappointing. I inquired about a credit card authorization form several times, but each time I was told they didn’t have access and to call back on the day of check-in. It’s confusing — how can a "manager" not have access to the company email? That’s very unusual and honestly concerning. When I asked for their name for reference, they hung up on me. If this is how they handle calls, I can’t imagine how much worse it would be in person at the hotel. Definitely not the level of service you’d expect from a hospitality business.
  • DV
    Dominic Ventura
    Nov 4, 2025
    3.0
    Was very surprised when they told us they only clean and restock the rooms every other day. For $200 a day I would expect clean towels and room straightened up. In addition to most of the gym equipment was broken.

Frequently Asked Questions About Hampton Inn & Suites Fremont

What are the check-in and check-out times at Hampton Inn & Suites Fremont?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast available at Hampton Inn & Suites Fremont?

Yes, free breakfast is available and includes a buffet breakfast option.