Hampton Inn & Suites Fremont

4.1
595 reviews

About

Hotel
The Hampton Inn and Suites Fremont is conveniently located at Exit 91 off the Ohio Turnpike, just 19 miles South of Port Clinton. Area attractions include Put-in-Bay, Kelly's, North and Middle Bass, and the makings of the ideal Lake Erie Vacations. In addition to our hotel's convenient location to Lake Erie Islands, the Hampton Inn and Suites Fremont is only 30 minutes from Cedar Point Amusement Park, the roller coaster capital of the world. We love having you here at the Hampton Inn and Suites Fremont hotel in Ohio.

Location

Hampton Inn & Suites Fremont
540 East County Rd 89, Fremont, OH
43420, United States

Hours

Reviews

4.1
595 reviews
5 stars
297
4 stars
156
3 stars
65
2 stars
39
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms, used soap, and musty smells in rooms.

Staff Performance

Staff received mixed reviews; while some were praised for being friendly and helpful, others were criticized for poor communication and unprofessional behavior.

Room Quality

Rooms were often described as needing maintenance and updates, with complaints about uncomfortable beds, outdated decor, and noise issues.

Breakfast Quality

Breakfast was generally considered average, with some guests expressing disappointment in the variety and freshness of the food.

Safety Concerns

Several reviews mentioned safety issues, including unauthorized entry into rooms and inadequate responses from management regarding security incidents.
  • NC
    Nancy Clark
    Nov 8, 2025
    1.0
    I’ve never experienced such unprofessional service from a hotel before. The front desk, manager, and overall customer service were extremely disappointing. I inquired about a credit card authorization form several times, but each time I was told they didn’t have access and to call back on the day of check-in. It’s confusing — how can a "manager" not have access to the company email? That’s very unusual and honestly concerning. When I asked for their name for reference, they hung up on me. If this is how they handle calls, I can’t imagine how much worse it would be in person at the hotel. Definitely not the level of service you’d expect from a hospitality business.
  • KH
    Kay Hanson
    Nov 7, 2025
    4.0
    This motel was conveniently located. Good breakfast with lot of variety.
  • DV
    Dominic Ventura
    Nov 4, 2025
    3.0
    Was very surprised when they told us they only clean and restock the rooms every other day. For $200 a day I would expect clean towels and room straightened up. In addition to most of the gym equipment was broken.
  • DL
    Debbie Leonard
    Oct 11, 2025
    2.0
    UPDATE- After speaking with hotel manager Andrew, he made no excuses but apologized and took full responsibility for the actions of his staff. He provided full rein of costs and ensured further training with his housekeeping staff. Thank you for making it right. When arriving at 1am, and paying over $200 rack rate the least we expect is a clean room and bathroom. Go to wash hands. And find a bar of used soap covered in black hair inside the soap box. Disgusting! Do better!
  • PR
    P Rex
    Sep 30, 2025
    4.0
    Stayed for 3 nights -Rooms were alright - Spacious with a decent amount of counter space -Only 1 elevator -Internet was good - housekeepers were kinda loud, constantly going in and out of rooms

Frequently Asked Questions About Hampton Inn & Suites Fremont

What are the check-in and check-out times at Hampton Inn & Suites Fremont?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast available at Hampton Inn & Suites Fremont?

Yes, free breakfast is available and includes a buffet breakfast option.