Business Details
About
Hotel
Off I-270 and Highway 33, we're a mile from historic downtown Dublin and Indian Run Falls. The Columbus Zoo & Aquarium, The Ohio State University, and COSI Columbus are all within a 20-minute drive. John Glenn Columbus International Airport is 25 minutes away. Enjoy our indoor pool and fitness center.
Location
Hilton Garden Inn Columbus/Dublin
500 Metro Place North, Dublin, OH
43017, United States
Hours
Reviews
4.0
867 reviews
5 stars
422
4 stars
222
3 stars
84
2 stars
48
1 star
91
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including mold, mildew, and unclean bathrooms.
Customer Service
Customer service experiences were mixed; some staff were praised for being friendly and helpful, while others were criticized for being rude or unresponsive.
Amenities Availability
Guests reported that advertised amenities such as the pool and breakfast were often unavailable or not as described.
Room Conditions
Rooms were frequently described as outdated, with issues like broken fixtures, poor maintenance, and unpleasant odors.
Hidden Fees
Several customers expressed frustration over unexpected charges, such as parking fees and high breakfast costs.
- DKDerek Kaple4 days ago3.0Time for an update. Place is falling apart. Rooms are dated. Gym is gross, really gross. I travel for work and only stay at Hilton properties. This is NOT one of the good ones. Stay next door at the ES.
- BTBrandon T4 days ago1.0Rooms were fine. A bit dated and run down. Random stains on the wall, that looked like poop. Shower soap dispenser fell off. And they charge you 12 dollars to park your car in there empty parking lot. Where the hell else am I supposed to park my car while staying at your hotel? Go somewhere else.
- GKGarrett KennedyNov 5, 20255.0The rooms are nice and clean, big tv, great breakfast and Whitney was very accommodating. Will definitely stay here anytime I'm back in the area
- CHChris HarlowNov 4, 20251.0Pool wasn't open but never offered a discount or post it on their website.
- MHMichael HattonNov 1, 20253.0Really disappointed in this Hilton property. Staff is very nice and helpful. Rooms and bed linens don't match the price point of the nightly rate. Breakfast service was quite challenging and the hot food was not edible. Wouldn't stay here again when there are better and less expensive hotels nearby.
Frequently Asked Questions About Hilton Garden Inn Columbus/Dublin
What accessibility features are available at Hilton Garden Inn Columbus/Dublin?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available at Hilton Garden Inn Columbus/Dublin?
Yes, breakfast is available at the hotel.
Does Hilton Garden Inn Columbus/Dublin allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hilton Garden Inn Columbus/Dublin?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Columbus/Dublin offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What facilities does Hilton Garden Inn Columbus/Dublin have for fitness and recreation?
The hotel features a fitness center available for free, an indoor pool, and a hot tub.
Are there any nearby attractions to Hilton Garden Inn Columbus/Dublin that guests can visit?
Yes, historic downtown Dublin and Indian Run Falls are about a mile away. The Columbus Zoo & Aquarium, The Ohio State University, and COSI Columbus are within a 20-minute drive.
What nearby services can guests access around Hilton Garden Inn Columbus/Dublin?
Nearby, guests can find British Swim School for lessons, Dublin Metro Dental for dental care, and Riverside Bank of Dublin for banking services.
How can guests at Hilton Garden Inn Columbus/Dublin handle transportation and parking?
Self-parking is available at the hotel. While there is no airport shuttle or local shuttle, the hotel is easy to access off I-270 and Highway 33.
Are there meeting or event spaces available at Hilton Garden Inn Columbus/Dublin?
Yes, the hotel has two meeting rooms and serves as a conference center and wedding venue with banquet facilities.