Tru by Hilton Columbus Airport

4.3
509 reviews
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Business Details

2845 Airport Drive, Columbus, OH
43219, United States
(614) 475-3200
https://www.hilton.com/en/hotels/cmhruru-tru-columbus-airport/
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About

Hotel
We’re off the I-670 in Columbus, two miles from John Glenn International Airport. Travel is made easy with our complimentary airport shuttle. Ohio Dominican University is less than five minutes away and there are three golf courses within a five-mile radius. Enjoy a hike along Alum Creek Trail. Your stay includes free breakfast and WiFi.

Location

Tru by Hilton Columbus Airport
2845 Airport Drive, Columbus, OH
43219, United States

Hours

Reviews

4.3
509 reviews
5 stars
339
4 stars
96
3 stars
22
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Guests consistently praised the hotel for its cleanliness and well-maintained facilities.

Staff Service

The staff received high marks for being friendly, helpful, and accommodating, although there were some negative experiences reported.

Breakfast Quality

Many guests enjoyed the breakfast offerings, noting the variety and quality, though some found it lacking.

Security Concerns

Numerous reviews highlighted significant security issues, particularly regarding vehicle break-ins in the parking lot.

Room Size

Several guests mentioned that the rooms were small but efficiently designed.
  • CB
    Caren Beckett
    6 days ago
    1.0
    Booked this hotel for an early flight out the next day. We chose the park and ride and confirmed with the desk upon arrival that there would be a shuttle at 5am. We were told, "no problem, shuttles run 24h". At 4:45am the next morning we were told the shuttle was unavailable, it had snowed and they were sure flights were canceled. Ours was NOT. We were then assured that we would be refunded the difference we paid for the park and ride, 7 days later we were not. Called the hotel and spoke to the same rude desk worker who was there Monday morning. She claimed we had not paid for parking, which we did. After much explanation, she agreed to refund the difference. We will see, since we were told that was already done. This hotel was booked specifically for the park and ride option. Never again.
  • MD
    Maghan Day
    Nov 14, 2025
    5.0
    Great place!
  • MS
    Michael Stout
    Oct 11, 2025
    5.0
    I love Tru hotels! Always clean. Always convenient. Rooms are small and efficient, and breakfast is basic. However, for a quick night in a hotel, this was excellent. The staff here was helpful and punctual with the shuttle to the airport. Thanks for great service!
  • LL
    Leah Landry
    Sep 8, 2025
    5.0
    Staff are EXTREMELY helpful and friendly! Property is very clean and modern with comfortable rooms. We enjoyed the free breakfast as well. Also loved the shuttle service to the airport!
  • AM
    Amaya Miller
    Sep 2, 2025
    5.0
    Super clean, helpful and friendly staff, fantastic continental breakfast! Would absolutely stay here again on our next trip to Columbus. Also very convenient location and close to Franklin Park Conservatory.
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Frequently Asked Questions About Tru by Hilton Columbus Airport

What are the check-in and check-out times at Tru by Hilton Columbus Airport?

Check-in time is 3:00 PM, and check-out time is 12:00 PM.

Is parking available at Tru by Hilton Columbus Airport, and is there a fee?

Yes, parking is available for free with self-parking options for guests.