Business Details
About
HotelExtended Stay Hotel
We're located minutes from great shopping and dining at Easton Town Center, or you can dine at our restaurant, Garden Grille. CMH Airport is 10 minutes away. Our suites include complimentary hot breakfast, WiFi, and Wednesday evening socials. There's more than 2,500 sq. ft. of meeting space for events, a fitness center, indoor pool, and an outdoor patio with BBQ grills and putting green.
Location
Homewood Suites by Hilton Columbus Easton
3600 Morse Road, Columbus, OH
43230, United States
Hours
Reviews
2.6
213 reviews
5 stars
52
4 stars
24
3 stars
16
2 stars
28
1 star
93
What are people saying?
AI-generated from recent customer reviews
Safety Concerns
Numerous reviews highlighted frequent car break-ins and thefts in the parking lot, raising significant safety concerns for guests.
Cleanliness Issues
Guests reported unclean rooms, including dirty linens, bathrooms, and common areas, with many stating that housekeeping was inadequate or nonexistent.
Poor Customer Service
Many customers experienced unhelpful or rude staff, long wait times for assistance, and a lack of communication regarding amenities and services.
Breakfast Quality
The breakfast service was frequently criticized for being understocked, poorly managed, and lacking variety, leading to dissatisfaction among guests.
Room Amenities
Guests noted that rooms were often not adequately stocked with essentials like towels and toiletries, and some reported issues with room maintenance.
- EREstefania Rodriguez2 days ago1.0They've broken into five cars every night of the week at this property, DO NOT STAY HERE
- ABAly Bobulsky5 days ago1.0Horrible experience. Our car was broken into overnight and the staff could have cared less and was so unhelpful. AVOID!
- CWCharlie WoodJan 6, 20261.0This hotel has countless reviews of cars being broken into and does nothing about it. My car window along with 5 other cars were broken into last night. The staff and manager were friendly but this seems to be a daily occurrence. Why isn’t there security or even cameras. It just blows my mind that nothing has been done about this. ABSOLUTELY DO NOT STAY HERE until they hire security for the parking lot.
- LWLaShayla WilliamsonJan 2, 20261.0Worst experience ever. They charged a reservation fee just to extend my stay and put a $300 hold on my card. Will not be returning worst customer service and they don’t speak clear English.
- SYSaid YusufDec 29, 20252.0I’m honestly only giving it 2 stars mainly for convenience of where it’s located. Our car and 16 other cars got broken into and that was just from one night, so for the few extra nights we were there, there were 6-10 vehicles on average that were broken into on a nightly basis, we stayed few nights longer because of the holiday we couldn’t find a place that would accommodate us, so my recommendation find somewhere else.
Frequently Asked Questions About Homewood Suites by Hilton Columbus Easton
What are the check-in and check-out times at Homewood Suites by Hilton Columbus Easton?
Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Is breakfast included with a stay at the hotel?
Yes, a complimentary hot breakfast is included for all guests.
Are pets allowed at Homewood Suites by Hilton Columbus Easton?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
What accessibility features does the hotel provide?
The hotel offers accessible parking, elevators, and an accessible pool, along with mobility accessibility.
Are there any pools available at the hotel?
Yes, there is one indoor pool available for guests to use.
Does the hotel have a fitness center?
Yes, a fitness center is available free of charge for guests.
What types of parking options are available at the hotel?
Self-parking is available on the property.
Are there nearby places to shop and dine near the hotel?
Yes, Easton Town Center is minutes away, featuring shopping and dining options like Johnny's Italian Steakhouse and Starbucks nearby.
How can guests reach the hotel if flying into the airport?
The hotel is about 10 minutes from CMH Airport, but airport shuttle or transfer service is not provided.