Business Details
About
HotelHome2 Suites
Our hotel is conveniently surrounded by over 100 shops and restaurants, including Cabela’s, Ikea, and Polaris Fashion Place. We offer quick access to I-71, and a quick 15 minute drive will bring you to downtown Columbus. Enjoy great perks during your stay including free parking, free breakfast and WiFi, indoor pool and fitness center.
Location
Home2 Suites by Hilton Columbus Polaris
9101 Lyra Dr., Columbus, OH
43240, United States
Hours
Reviews
4.3
358 reviews
5 stars
238
4 stars
58
3 stars
21
2 stars
12
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms, unclean bedding, and concerns about proper sanitation.
Staff Service
While many guests praised the friendly and accommodating staff, there were also reports of unprofessional behavior and poor customer service experiences.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality, while others appreciated the options available.
Noise Issues
Multiple customers reported noise disturbances from other guests and thin walls, impacting their overall comfort during their stay.
Room Comfort
Guests generally found the rooms spacious and comfortable, but there were complaints about uncomfortable pillows and issues with room amenities.
- JWJames WoizeskoJan 4, 20264.0Rooms and lobby were clean. Pool area was also clean. My only complaint is the breakfast service. The service was a little unorganized. They kept running out of food and plates/utensils. They advertise a featured breakfast sandwich, but they didn't have all the items available to make the sandwich. Other than that, the hotel is clean and in good condition. Good location near shopping, restaurants, and freeways.
- TKTom KimDec 28, 20255.0Very clean hotel. From the lobby to the room. Staff was very nice. Breakfast selection was great. Full fridge dishwasher, and sink in the room. I would highly recommend this particular hotel.
- DRDawn RueckertDec 17, 20251.0Pets are not welcome, dog's are welcome. Apparently a cat is not considered a pet. Which I was told at 2am when I was denied my reservation.
- SSSandieNov 27, 20255.0i really like this place! everyone is kind, courteous and they seem like a great team.
- SJSamuel A Johnson, JrNov 26, 20255.0Just the fact that they had various rooms throughout the building that were actually legitimate disability room. Even having a room with a tub they came up with a folding bench over bath tub so u can still shower with no problems. The whole staff was immaculate n making my stay 1 I will never forget. This is 2025 why do these other hotels only do bar minimum as far as real rooms for peeps with disabilities and u have 2 go there 2 experience what u am telling u
Frequently Asked Questions About Home2 Suites by Hilton Columbus Polaris
What are the check-in and check-out times at Home2 Suites by Hilton Columbus Polaris?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available throughout the hotel including public areas and a public internet terminal.
Is parking available at Home2 Suites by Hilton Columbus Polaris?
Yes, free self-parking is available for guests.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Does Home2 Suites by Hilton Columbus Polaris offer any fitness or recreational facilities?
Yes, the hotel has a free fitness center and an indoor pool available for guests.
Is breakfast included with the stay at Home2 Suites by Hilton Columbus Polaris?
Yes, complimentary breakfast is provided for guests.
How accessible is the hotel for guests with mobility needs?
The hotel is mobility accessible with features like accessible parking, elevators, and an accessible pool.
Does the hotel provide business facilities?
Yes, a business center and a meeting room are available at the hotel.
What nearby shopping options are available around Home2 Suites by Hilton Columbus Polaris?
Nearby you can find over 100 shops including Polaris Fashion Place, Cabela's, Ikea, Duluth Trading Company, and Costco.
Are there notable dining options near the hotel for guests to try?
Yes, nearby dining options include Cupzilla-Korean BBQ, Noodles & Company, and Chile Verde Mexican restaurant.
What nearby hotels are close to Home2 Suites by Hilton Columbus Polaris?
Nearby hotels include Cambria Suites Hotel, Cambria Hotel Columbus - Polaris, and Staybridge Suites Columbus Polaris.