Business Details
About
Hotel
The Hilton Garden Inn Columbus University hotel is conveniently located within one mile of The Ohio State University and close to downtown Columbus, Ohio. Our hotel is minutes away from Battelle, University Hospital and The James Cancer Center. Downtown Columbus is minutes away with easy access to Nationwide Arena, the Arena District, the Short North Arts District and Greater Columbus Convention Center. Shopping and restaurants are close by along with sporting and entertainment venues. Suburbs of Upper Arlington, Grandview and Clintonville are located within two miles of the hotel. The Ohio Expo Center and the Ohio State Fairgrounds are within five minutes of the hotel.
The Hilton Garden Inn Columbus University hotel features 158 beautifully appointed guestrooms with amenities that include complimentary high speed internet access and an in room hospitality center with microwave, refrigerator and coffeemaker. Additional amenities at our Hilton Garden Inn hotel include a large work desk with ergonomic chair. While in Columbus enjoy our fitness center with state of the art equipment and our 24-hour complimentary business center. Our restaurant serves a full hot cooked to order breakfast daily. Our sundry shop is open 24 hours a day featuring an array of items in addition to beverages and snacks.
Everything. Right where you need it.
Location
Hilton Garden Inn Columbus-University Area
3232 Olentangy River Road, Columbus, OH
43202, United States
Hours
Reviews
4.3
866 reviews
5 stars
493
4 stars
240
3 stars
68
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff interactions were generally positive, with many customers praising their friendliness and helpfulness, although some reported rude behavior from night staff.
Cleanliness
While many guests noted clean rooms, several reviews highlighted issues with stains, odors, and maintenance problems in various areas of the hotel.
Location
The hotel is well-located for access to local attractions, especially for visitors to nearby hospitals and universities.
Breakfast Issues
Guests expressed dissatisfaction with the breakfast offerings, citing high prices and limited options, with some expecting complimentary meals.
Room Quality
Rooms received mixed reviews, with some being described as comfortable and clean, while others noted outdated decor and maintenance issues.
- TTTaylorNov 11, 20251.0Dirty rooms. When you tell front desk, they don’t really care about your experience
- JJJamesOct 28, 20253.0The room was clean (except for the rust stains on the showerhead), but there were a bunch (5+) of unattended 8-10 year old girls running up and down the halls and being obnoxiously loud, and riding up and down the elevator from the 2nd to 3rd floor until after 10 PM, UNATTENDED. The one elevator floor was also soaked -- I can only assume it was kids using the pool and not drying off before riding the elevators. But that presents a slip and fall danger. There is no sound deadening between the hallway and rooms at all, so you hear the overly heavily room doors slam shut and people talking in the hallway 24 hours a day. Add to that the herd of girls running rampant, and you get the picture. Also, the internet... Why would you have a Wi-Fi network named "Hilton Hotel" that customers cannot log into, and then find out that the REAL guest network was IHG-something? There was one very nice woman at the front desk, but they needed more desk staff. I went to ask about the Wi-Fi, and she was five guests deep. I asked a guy who was cleaning, and he kindly straightened me out on the Wi-Fi. Thank you Sir! While there were firm and soft pillows, labeled as such, the bed was way too firm. The breakfast was mediocre at best. It appeared that the eggs and stuff were shipped in frozen and just thawed / heated. And people left their trash on the table, and none of the staff were making sure the trash cans were not overflowing in the breakfast area? Overall a mediocre experience at best. If I return to the area, I'll try the plethora of other hotels within a stone's throw from this place before I'd stay here again.
- HIHaitham ImamOct 20, 20255.0This is the true meaning of hospitality. Excellent customer service, wonderful, friendly staff super clean rooms definitely higher recommended
- SCSusan CarterOct 19, 20255.0This Hilton was in a great location and rooms are spacious and clean. We had a few small issues, missing light bulb, etc The staff was great. Welcoming and extra helpful. We enjoyed our quick stay.
- LALovepreet AujlaOct 9, 20253.0The hotel is in a good location and has relatively clean, comfortable rooms. However, both the morning and night staff here was incredibly rude and hostile. Dawn at the front desk yelled at my parents for accidentally calling the front desk a couple of times. Our room phone was broken... For that reason alone, I wouldn't return.
Frequently Asked Questions About Hilton Garden Inn Columbus-University Area
What are the check-in and check-out times at Hilton Garden Inn Columbus-University Area?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the Hilton Garden Inn Columbus-University Area offer free Wi-Fi?
Yes, the hotel offers free Wi-Fi in public areas along with public internet terminals.
Are pets allowed at the Hilton Garden Inn Columbus-University Area?
Yes, both cats and dogs are allowed, making it a pet-friendly hotel.
Is the Hilton Garden Inn Columbus-University Area accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible.
What amenities are available at the Hilton Garden Inn Columbus-University Area?
Amenities include a fitness center, indoor pool with hot tub, business center, 24-hour front desk, gift shop, self-service laundry, and in-room hospitality center with microwave, refrigerator, and coffeemaker.
Is breakfast available at Hilton Garden Inn Columbus-University Area?
Yes, a full hot cooked-to-order breakfast is available daily at the hotel's restaurant.
Are there any nearby universities to the Hilton Garden Inn Columbus-University Area?
Yes, The Ohio State University is located within one mile of the hotel, offering easy access for visitors.
What dining options are available near Hilton Garden Inn Columbus-University Area?
Nearby dining options include Burger King, Halal New York Gyro, El Vaquero Mexican Restaurant, Sonic Drive-In, Bob Evans, Modi Restaurant and Bar, International Market Restaurant, and Roosters.
Are there shopping options close to Hilton Garden Inn Columbus-University Area?
Yes, nearby shopping includes Kohl's department store, Vans shoe store, and the International Market Foods grocery store and delicatessen.
How can guests at Hilton Garden Inn Columbus-University Area explore the downtown Columbus area?
Guests can easily access downtown Columbus, including Nationwide Arena, the Arena District, and the Short North Arts District, as well as nearby suburbs like Upper Arlington, Grandview, and Clintonville, which are all within a short drive or local shuttle service.