Business Details
About
HotelHilton
The Hilton Garden Inn Columbus University hotel is conveniently located within one mile of The Ohio State University and close to downtown Columbus, Ohio. Our hotel is minutes away from Battelle, University Hospital and The James Cancer Center. Downtown Columbus is minutes away with easy access to Nationwide Arena, the Arena District, the Short North Arts District and Greater Columbus Convention Center. Shopping and restaurants are close by along with sporting and entertainment venues. Suburbs of Upper Arlington, Grandview and Clintonville are located within two miles of the hotel. The Ohio Expo Center and the Ohio State Fairgrounds are within five minutes of the hotel.
The Hilton Garden Inn Columbus University hotel features 158 beautifully appointed guestrooms with amenities that include complimentary high speed internet access and an in room hospitality center with microwave, refrigerator and coffeemaker. Additional amenities at our Hilton Garden Inn hotel include a large work desk with ergonomic chair. While in Columbus enjoy our fitness center with state of the art equipment and our 24-hour complimentary business center. Our restaurant serves a full hot cooked to order breakfast daily. Our sundry shop is open 24 hours a day featuring an array of items in addition to beverages and snacks.
Everything. Right where you need it.
Location
Hilton Garden Inn Columbus-University Area
3232 Olentangy River Road, Columbus, OH
43202, United States
Hours
Reviews
4.3
874 reviews
5 stars
499
4 stars
240
3 stars
69
2 stars
18
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude or dismissive behavior from certain employees.
Cleanliness Issues
Several guests noted cleanliness problems, including dirty rooms, stained carpets, and unkempt common areas, although some also mentioned clean rooms.
Breakfast Experience
Breakfast was frequently criticized for being overpriced and not included in the stay, with some guests finding the food offerings lacking.
Room Condition
Rooms were described as comfortable but often outdated, with issues such as broken amenities and noise disturbances reported.
Location
The hotel is well-located for access to nearby hospitals and attractions, but some guests expressed concerns about the surrounding area.
- CSClarence SnoddyDec 30, 20255.0Excellent service from the time you walk in, rooms are great.
- MMMichaelDec 26, 20255.0Last minute booked here as there was an issue with another hotel. The staff is top notch here. From check-in, the evening front desk person was managing all parts of the lobby and bar with a friendly & helpful attitude. Breakfast can cost extra, but the food was good & again, the service was great. Room was nice & comfortable. While the USB by the bed did not work, there were multiple other power options (including the alarm clock) to charge devices
- RYRashida YussifDec 23, 20251.0I was racially mistreated when I went there after driving 7hours ….The male receptionist who was on duty on 12/23/2025 @12:30am.. I pray someone messes you up done day soon. The hotel staff are racisy including the female security who said it’s okay for the man to talk me in that manner. Thank God I recorded him! So he can’t lie! The security came and I explained that he called me a Fraud just because my boyfriend card declined! (Mind you my boyfriend is in the icu at the hospital so he made reservations before I got to Columbus, I explained this to the receptionist n the security then the security said because the guy doesn’t like me then I must leave the hotel…. I pray to God that you feel millions of the pains I feel this night , Fairfield treated me well and nice, they listen to me and took time to help me!
- BSBlake SmithDec 15, 20253.0Room was clean and holiday decor was cute. Otherwise, service was mid tier and the location didn’t seem like the best. Overall 3 stars.
- TTTaylorNov 11, 20251.0Dirty rooms. When you tell front desk, they don’t really care about your experience
Frequently Asked Questions About Hilton Garden Inn Columbus-University Area
What are the check-in and check-out times at Hilton Garden Inn Columbus-University Area?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the Hilton Garden Inn Columbus-University Area offer free Wi-Fi?
Yes, the hotel offers free Wi-Fi in public areas along with public internet terminals.
Are pets allowed at the Hilton Garden Inn Columbus-University Area?
Yes, both cats and dogs are allowed, making it a pet-friendly hotel.
Is the Hilton Garden Inn Columbus-University Area accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible.
What amenities are available at the Hilton Garden Inn Columbus-University Area?
Amenities include a fitness center, indoor pool with hot tub, business center, 24-hour front desk, gift shop, self-service laundry, and in-room hospitality center with microwave, refrigerator, and coffeemaker.
Is breakfast available at Hilton Garden Inn Columbus-University Area?
Yes, a full hot cooked-to-order breakfast is available daily at the hotel's restaurant.
Are there any nearby universities to the Hilton Garden Inn Columbus-University Area?
Yes, The Ohio State University is located within one mile of the hotel, offering easy access for visitors.
What dining options are available near Hilton Garden Inn Columbus-University Area?
Nearby dining options include Burger King, Halal New York Gyro, El Vaquero Mexican Restaurant, Sonic Drive-In, Bob Evans, Modi Restaurant and Bar, International Market Restaurant, and Roosters.
Are there shopping options close to Hilton Garden Inn Columbus-University Area?
Yes, nearby shopping includes Kohl's department store, Vans shoe store, and the International Market Foods grocery store and delicatessen.
How can guests at Hilton Garden Inn Columbus-University Area explore the downtown Columbus area?
Guests can easily access downtown Columbus, including Nationwide Arena, the Arena District, and the Short North Arts District, as well as nearby suburbs like Upper Arlington, Grandview, and Clintonville, which are all within a short drive or local shuttle service.