Hilton Garden Inn Columbus Airport

3.9
994 reviews

About

HotelHilton
The Hilton Garden Inn Columbus Airport hotel is within the Port Columbus International Airport complex, and only a quarter mile from the terminal. We offer a 24-hour complimentary airport shuttle service and easy access to Ohio Interstate I-270 and Ohio Interstate I-670. Visitors to Columbus, Ohio enjoy the following attractions: downtown Columbus, Convention Center, Nationwide Arena, German Village Brewery District, museums, theaters and shopping all within 10 minutes. Deluxe accommodations, friendly service and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure travelers to Ohio, Hilton Garden Inn Columbus Airport hotel amenities include complimentary WiFi, an in-room hospitality center with a microwave, refrigerator and coffeemaker, indoor swimming pool, whirlpool, fitness center with state-of-the-art equipment and a 24-hour complimentary business center with secure PrinterOn printing. The Hilton Garden Inn Columbus Airport hotel offers 1,248 square feet of meeting space that accommodates up to 70 people as well as catering services. Our onsite restaurant, The Garden Grille & Bar, serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. The Easton Town Center and a number of restaurants are nearby. Come enjoy a taste of Ohio hospitality and exceptional service at the Hilton Garden Inn Columbus Airport hotel. Everything. Right Where You Need It.

Location

Hilton Garden Inn Columbus Airport
4265 Sawyer Road, Columbus, OH
43219, United States

Hours

Reviews

3.9
994 reviews
5 stars
447
4 stars
270
3 stars
125
2 stars
70
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some rooms reported as clean while others noted issues like dirty carpets and unclean bathrooms.

Staff Attitude

Staff experiences varied widely; some guests praised friendly service while others reported rude and unhelpful staff.

Location

Convenient location near the airport received positive feedback, but access issues due to construction were noted.

Room Quality

Rooms were described as outdated and in need of renovation, with complaints about uncomfortable beds and poor maintenance.

Breakfast and Dining

Breakfast was criticized for being overpriced and not included in room rates, with some guests expressing dissatisfaction with the restaurant service.
  • KK
    Kathryn Kiggins
    3 days ago
    1.0
    The room was freezing and I could not get the heat to work. It was very dirty.
  • NB
    Nikki Brewster
    Jan 1, 2026
    3.0
    The accommodations were fine. Very close to airport if traveling. I work for Hilton, I was disappointed by the lack of customer service more than anything. Sometimes maybe because they can see you are a team member, the staff is more relaxed. Regardless I paid for the room and would like to be checked in properly. Tell me where things are in your property. Offer me the water, you know just the common courtesy you would give any other guest. No complaints about the property itself.
  • BT
    Big T
    Dec 31, 2025
    5.0
    Grant gave great customer service helping me to solve my parking concerns. I was able to park my Tacoma up front close to the lobby. This was a great relief as I was going to be gone 7-8 days. I had a heating issue that was fixed in minutes. Outstanding customer service from all employees I had contact with!!!
  • MZ
    Michaela Zack
    Nov 27, 2025
    5.0
    Rooms were clean and well furnished. Staff was very accommodating! Great complimentary coffee on the way out in the morning. Three min from the airport!
  • EM
    Erin Morgenstern
    Nov 16, 2025
    4.0
    The beds were old and hard - sheets were also stiff starched, but the service was good and the easy to use airport shuttle made it worthwhile. Seriously, just needed better beds and this would have been a 5 star review.

Frequently Asked Questions About Hilton Garden Inn Columbus Airport

What accessibility features does Hilton Garden Inn Columbus Airport offer?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is there an airport shuttle service available at the Hilton Garden Inn Columbus Airport?

Yes, there is a 24-hour complimentary airport shuttle service available for guests.