Hilton Garden Inn Columbus Airport

3.9
988 reviews
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Business Details

4265 Sawyer Road, Columbus, OH
43219, United States
(614) 231-2869
https://www.hilton.com/en/hotels/cmhcagi-hilton-garden-inn-columbus-airport/

About

Hotel
The Hilton Garden Inn Columbus Airport hotel is within the Port Columbus International Airport complex, and only a quarter mile from the terminal. We offer a 24-hour complimentary airport shuttle service and easy access to Ohio Interstate I-270 and Ohio Interstate I-670. Visitors to Columbus, Ohio enjoy the following attractions: downtown Columbus, Convention Center, Nationwide Arena, German Village Brewery District, museums, theaters and shopping all within 10 minutes. Deluxe accommodations, friendly service and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure travelers to Ohio, Hilton Garden Inn Columbus Airport hotel amenities include complimentary WiFi, an in-room hospitality center with a microwave, refrigerator and coffeemaker, indoor swimming pool, whirlpool, fitness center with state-of-the-art equipment and a 24-hour complimentary business center with secure PrinterOn printing. The Hilton Garden Inn Columbus Airport hotel offers 1,248 square feet of meeting space that accommodates up to 70 people as well as catering services. Our onsite restaurant, The Garden Grille & Bar, serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. The Easton Town Center and a number of restaurants are nearby. Come enjoy a taste of Ohio hospitality and exceptional service at the Hilton Garden Inn Columbus Airport hotel. Everything. Right Where You Need It.

Location

Hilton Garden Inn Columbus Airport
4265 Sawyer Road, Columbus, OH
43219, United States

Hours

Reviews

3.9
988 reviews
5 stars
444
4 stars
269
3 stars
124
2 stars
70
1 star
81

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty rooms, unkempt hallways, and unsanitary conditions in the restaurant.

Staff Attitude

Customer service was frequently criticized, with reports of rude and unhelpful staff, particularly at the front desk and restaurant.

Room Condition

Many guests noted that the rooms were outdated and in need of renovation, with complaints about old furniture and maintenance issues.

Location

The hotel is praised for its convenient location near the airport, making it a good choice for travelers.

Breakfast Issues

Guests expressed dissatisfaction with the breakfast options, citing high prices and lack of complimentary meals.
  • EM
    Erin Morgenstern
    Nov 16, 2025
    4.0
    The beds were old and hard - sheets were also stiff starched, but the service was good and the easy to use airport shuttle made it worthwhile. Seriously, just needed better beds and this would have been a 5 star review.
  • SS
    Shawn
    Nov 3, 2025
    2.0
    Room wasn’t very clean. Made me wonder if it had even been cleaned from the night before. I got the hot breakfast the next morning and it was not worth the price.
  • MM
    Michael M
    Nov 1, 2025
    4.0
    Construction makes it hard to get to and from at present
  • NN
    navihawk1
    Oct 11, 2025
    2.0
    Of all the Hilton garden in I've stayed at this was the worst experience. The hotel was clean and nice. The pillows are terrible. Way to soft. Even the "firm" one. It was like sleeping with no pillow. The mini fridge kept cycling on and off and sounded like a stream constantly flowing water. Breakfast was 2/10 and way too expensive. Next time in Columbus I'm staying somewhere else.
  • HB
    Helga B
    Oct 5, 2025
    4.0
    My room on the first floor felt clean and almost everything was in good condition. The beds were very comfortable and I’m a bit of the princess and the pea, so yay! Sloppy caulk around the bathtub but no big deal. Great water pressure for the shower and could get hot quickly, which I appreciated. I ordered dinner but decided to eat in my room. The restaurant area needs a good cleaning. The benches/seats were grimy. The tables didn’t get bused, but the food was decent. Restaurant stuff was pleasant enough. My room faced away from the airport terminal. I only heard one plane early in the morning. It was quiet except for some louder guests getting in late on a Saturday night. The exercise equipment was in good condition. They had a few towels and sanitizing wipes. There was a water cooler but no cups. There was a sign that they provided disposable ear buds for free to use in the gym, but I didn’t see any. Would definitely stay and eat here again. Thank you for the pleasant and relaxing stay.
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Frequently Asked Questions About Hilton Garden Inn Columbus Airport

What accessibility features does Hilton Garden Inn Columbus Airport offer?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is there an airport shuttle service available at the Hilton Garden Inn Columbus Airport?

Yes, there is a 24-hour complimentary airport shuttle service available for guests.