Hilton Columbus/Polaris

4.4
2020 reviews

About

HotelHilton
Relaxed elegance meets professional intimacy at the Hilton Columbus/ Polaris hotel. Treat yourself to a luxurious stay in our first-class, full-service, upscale suburban hotel conveniently located on the north side of Columbus, directly off Ohio I-71 at Exit 121. Positioned in the thriving Polaris Centers of Commerce, the Hilton Columbus/Polaris hotel is near several world-renowned corporate centers including Mettler Toledo, McGraw Hill, Worthington Industries, Wendy's, DHL, Emerson Network Power International, Nationwide Insurance, Cardinal Health, JP Morgan Chase, and Limited Brands Inc. Enjoy the cocktail you deserve and dine in the hotel's brand new signature restaurant, 17 Arrows. Exercise in our fitness center with state-of-the-art Precor fitness equipment, each with its own 12-inch flat screen television. Take a dip in our heated indoor pool and melt your stress away in the steaming whirlpool.

Location

Hilton Columbus/Polaris
8700 Lyra Drive, Columbus, OH
43240, United States

Hours

Reviews

4.4
2,020 reviews
5 stars
1,316
4 stars
466
3 stars
131
2 stars
40
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Tey and Lauren for their exceptional service.

Cleanliness Issues

Several reviews noted significant cleanliness problems, including dirty bedding and bathrooms, which detracted from the overall experience.

Amenities and Location

The hotel is well-located near shopping and dining options, with good amenities like a gym and executive lounge, although some guests found certain amenities lacking.

Noise Concerns

Guests reported issues with noise from hallways and neighboring rooms, impacting their comfort during stays.

Mixed Dining Experience

While some guests enjoyed the food at the hotel, others found it overpriced and not worth the quality.
  • DB
    Dimitri Bianco
    Jan 1, 2026
    5.0
    Clean rooms and friendly staff. The hotel is close to town and there is easy parking.
  • EE
    Elaine
    Dec 10, 2025
    5.0
    Lauren was awesome food cooked exactly like it should l d be thanks to the chef
  • LC
    Luann Cooperrider
    Dec 5, 2025
    5.0
    It was wonderful. Jacob was excellent!
  • NO
    Nicky O
    Nov 30, 2025
    5.0
    Clean, modern, all around great stay. Rooms were modern and clean, lobby was warm and cozy. Non Diamond members have to pay for coffee. Great gym and pool with hottub. I've nothing bad to say and will stay again
  • RT
    Richard Tommy
    Nov 22, 2025
    5.0
    Awesome...had the Presidential Suite.

Frequently Asked Questions About Hilton Columbus/Polaris

What are the check-in and check-out times at Hilton Columbus/Polaris?

Check-in time is at 15:00 and check-out time is at 12:00.

Does Hilton Columbus/Polaris offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas along with public internet terminals.