Hilton Columbus Downtown

Reviews

• ES

  Ed Starowicz

  5 days ago
  5.0
  Nice location right next to convention center. You can walk from the hotel through the walkways to the convention center and over to the other Hilton Tower which is great. Also located near the North market which offers what looks like to me. Indoor food truck setups but no food truck. They're little stalls and lots of great food. They are also near the artist district which is just down the street but when we were there most were not open on Tuesday or Wednesday afternoon.
• MN

  Mike N

  Nov 17, 2025
  5.0
  The Hilton Columbus Downtown is an excellent place to stay. The rooms are clean, modern, and very comfortable, which makes it easy to relax after a long day. The staff were great and made us feel welcome from the moment we arrived. Everyone we dealt with was friendly and eager to help. There are lots of nice restaurants inside the hotel, which makes dining convenient and enjoyable. The hotel also has a big, beautiful open space that looks down onto the courtyard. It creates a bright and impressive atmosphere as soon as you walk through the lobby. One of the highlights is the bar on the 28th floor. It has a full 360 panoramic view of downtown Columbus and is absolutely worth a visit. It is the perfect spot for a drink while taking in the skyline. Overall, the Hilton Columbus Downtown delivers a great experience with beautiful rooms, excellent service, great dining options, and a memorable rooftop bar. Five stars.
• DN

  Dorthy Noble

  Nov 16, 2025
  4.0
  Amara checked us in last night and was so sweet. Very personable and I was very happy I chose this hotel. However, when returning from night out there was a different receptionist who seemed miserable. Asked about food she said there really isn’t any. When we asked about casino she said that’s on the westside like there aren’t Ubers. She seemed condescending and I’m not really with that. To my surprise there was a pizza joint one minute walk away. Where we proceeded to get free pizza. When I walked in I assured her there was in fact pizza and she continued to have a smart attitude. Not someone that I would want representing my establishment. Kindness goes far, but I can also meet disrespect with sneakiness. God bless!
• AA

  Alex

  Nov 15, 2025
  5.0
  This is one of my absolute favorite hotels! The rooms are beautiful and new. The location is right in the heart of Columbus. It’s right next to Nationwide arena and a short walk to Short North, the Crew and Clippers stadiums. There’s lots of nearby parks for getting outside. I stay at close to 100 hotels a year and this ranks near the top!
• AP

  Aira phillips

  Oct 28, 2025
  1.0
  It was an adventure to say the least. Elevators in the new building were extremely busy and some made some scary noises. We had an upgraded room with a view in the new building. We only had two bath towels. The room was extremely hot. We turned the air on and left. Came back to it still being hot. Called the front desk they sent a nice person up who got the air working. The problem is you have to keep the air on like 62-66 degrees to keep it cool but it gets to cold. They have like one vent on one side of the room that shoots all the air out so it’s freezing on that part of the room. If you try to turn the air on a normal temperature like 70degrees I stead of getting air it changes to heat. Either you’re freezing or burning up. Complicated system. There is a layer of dust on everything. That includes rooms and everything in the whole hotel. Dust everywhere. For the price you pay you would think someone could dust!!! We booked two nights we were undecided on the third night. We were told it was no problem if we wanted to add another night. We did. We called to add a third night and get told they are shutting down the entire new building the next day for maintenance and everyone had to get out. We were told we would have to change rooms to the older building. We were given a room number told we would be priority to have the room cleaned to move the next day. We were in a conference had to miss our morning session to deal with the move. Then we weren’t priority. We talked to the front desk and she was polite said we could stay in our old room till our new room was ready. She would make sure it was priority cleaned. We were in our first room it was already 1230pm and a housekeeper tried to come in. My husband told them the situation and we were allowed to stay in the room until our new room was ready. Then about a half hour later. We’re laying their in our under garments because it was hot in the room. We had the extra lock on the door. Two Men housekeepers unlocked the door and tried to push on the door several times to open it. Then they were trying to reach in to unlock the extra lock. My husband had to jump up and run them off. We called the front desk on the status of our new room. Of course it hadn’t even been cleaned. They put us in a new room that was cleaned. We moved to it. It was a nice suite but it was dirty. Layer of dust on everything. Body hair on my side table. Body hair on the back of the sink. Boogers wiped on the main bathroom toilet wall. Toilet rolls that were used almost empty. The street had been closed down all weekend for a Halloween bash. They played loud music till midnight every night. Was hard to get sleep until after midnight. Had some very rude staff at the front desk along with some very nice staff. They gave us our new parking garage card and of course after getting all the way out there and trying to leave to get food the card didn’t work. My husband had to walk forever from the garage to the front desk to get the card fixed. Breakfast you have a buffet. They had the same food at the buffet all 3 days. The eggs are super wet and the sausage links are barely cooked. The bagels were hard as a rock, the breads and muffins were dry. The cucumbers were constantly empty. They had workers constantly at the buffet with attitudes and in your way. I got a piece of French toast and sat the utensil in the bowl. I was trying to decide if I wanted another piece. A worker reached right in front of me and grabbed the utensil and slammed it in its spot in front of me. I’m like okay then. Our first waitress didn’t get us coffee for like 15 minutes. She couldn’t do anything. We had to wait forever for everything cutting into our day. Then the next few days the waiters were in your face every few minutes. You couldn’t chew a bite without them in your face. Wasn’t a good balance. The last morning there was a hair baked into my pancake. They gave us free breakfast but said well you don’t know where it came from. Blamed it on people using it. It was baked into. Not a fun experience.

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