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HotelHilton
Daily Mandatory Charge includes: Short North New Community Authority Development Charge. Home is where the hearth is and in downtown Columbus, that welcoming environment can be found at Hilton Columbus Downtown in the Short North Arts District adjacent to the Greater Columbus Convention Center. Here, travelers are invited to cultivate aspirations and create new stories. Well-being can be achieved in one of two fitness centers or the indoor saline pool. Relax at one of the many communal spaces including the lobby bar, Spark - the ideal spot to work, unwind, and connect. Ignite your appetite at FYR, the award-winning property's signature restaurant accessible from High Street, where every dish on the menu has a touch of fire. Elevate an evening out at Stories on High, the tallest outdoor rooftop bar in the city. Towering 28 stories high with two terraces offering sweeping views of downtown Columbus, guests are invited to toast the sky-high experience with inventive artisanal cocktails all curated with intention. As part of Hilton Columbus Downtowns commitment to fostering creativity in the Short North Arts District, the hotel, in partnership with the Greater Columbus Convention Center, boasts an art collection comprised exclusively of Central Ohio artists, valued at nearly $6M. Cultivating collaboration and celebration is simple with over 75,000 sq ft of inspiring event and meeting space, including three ballrooms, over 22,000 sq. ft. of pre-function space, and 40 meeting and breakout rooms. All 1,000 guest rooms (including 85 well-appointed suites) at Hilton Columbus Downtown deliver sophisticated style, attentive service, and meticulous detail which will elevate every moment of your stay. From an event with friends and family, a gathering of business colleagues, or a relaxing weekend away, creating connections through generous, Midwest hospitality is the heart of Hilton Columbus Downtown.
Location
Hours
Reviews
4.5
3,749 reviews
5 stars
2,615
4 stars
789
3 stars
179
2 stars
64
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the staff for being friendly, helpful, and attentive, with specific mentions of exceptional service from individuals like Melissa and Travis.
Cleanliness
Overall, guests found the hotel clean and well-maintained, although some reviews noted issues with housekeeping and room cleanliness.
Location
The hotel is centrally located near key attractions, making it convenient for guests attending events at the convention center and exploring downtown.
Dining Options
While many enjoyed the on-site dining options, some guests expressed disappointment with the limited hours and quality of food at certain restaurants.
Parking Issues
Several reviews highlighted the high cost of parking and difficulties navigating the parking garage, which detracted from the overall experience.
- BRBob and Dara RaffaeleJan 2, 20265.0Centrally located. Very convenient to the convention center and lots of businesses. Room was very, very clean. Lots of amenities like swimming pool, hot tub, exercise room, and a bank of computers. Several restaurants on premises. Only drawback is parking $43 for In-N-Out privileges with the garage. But all the hotels seemed to charge for parking in this area not just the Hilton.
- MPmark poshDec 29, 20251.0Out of all the hiltons, I have been to... This one is absolutely the worst. It starts off with valet, refusing to park my truck. They had no qualified drivers that could park a truck, claiming it was too big. They said they would only park 1/2 tons. My 3/4 ton is literally 1" taller and 4" longer. I was recovering from an accident, and walking was not a great thing for me.. Especially going up and down steps. On top of all, even though I had to self park, they wouldn't even let me park in the valet parking close to the door. You would think the management would have enough common sense that if they could hire qualified drivers, the least they could do is let you park your vehicle close to the door. I was forced to carry my luggage and walk for alteast 10 mins with 3 flights of stairs to even get into the building. The hotel itself was nice. I checked in and received a card on my phone, so I didn't have to deal with going to the front desk. I was in a junior suite and I did like my room. I was there for multiple day stay, use the coffee in the room on the first night and never had coffee replaced the rest of the trip. Called and ordered breakfast to be sent to the room on the second day ( mostly to get coffee) and after an 1 1/2 hrs... I gave up and left. I ended up ubering everywhere.I went on the trip because it was too far to walk to my vehicle. Maybe things like this should be disclosed on the hilton app.... I would have never booked this room if I knew you had incompetent valet service. Maybe this is just because i'm only silver... Wonder if I move up, I'll get treated any better.
- SSSade SadDec 27, 20255.0This Is One of the BEST Hotels I've Ever Been Too! Two of the Front Desk Assistants Were SUPER Nice and I'm DEAD Serious (Zi Aisha and Melissa By The Way) The Hotel Was Beautiful and Everything! This Is The Best Hotel Like I Said and I'll Enjoy Coming Back Here Again If I Can!
- PCPicoty C.Dec 19, 20255.0My Husband and I had a wonderful stay at Hilton Columbus Downtown. From inquiry to booking, check-in, and check-out, everything was seamless. The staff were friendly, helpful, professional, and truly made us feel valued. Special thanks to Melisa Thomas, who patiently answered all our questions and went above and beyond to make our wedding even more special by surprising us with a thoughtful gift, which meant so much to us. Because of this exceptional experience, my family and I are proud Hilton loyal Customers and will definitely be returning.
- MKMel KlinginsmithDec 9, 20253.0The Hilton Columbus Downtown has found a way to keep the riff raff who might want to see how the other half lives for a night away from the hoi poloi. There are 2 towers and one has a lavishly decorated lobby with elegant furniture and huge desk, and the other has a small lobby with some small furniture and a small desk. And the room...was nothing special. Because we were on the low-class side of the Hilton. I had high expectations for this hotel stay. I have never stayed in a hotel purportedly this nice and my room was not anything that I haven't stayed in in any three star hotel. The sheets were scratchy, and so were the towels. The room was tiny, not even a table and chairs for a double room with two queen beds. At least the complimentary Crabtree and Evelyn hygiene products were nice. Good shower, I suppose. Even the frother at the coffee shop in our tower was broken. The staff was solicitous. Maybe teach them a phrase other than "my pleasure" because it rings really hollow when it is literally the only thing they are trained to say. The only thing that made this room worth the outrageous price we paid for it was the fact that the hotel is connected to the convention center. If you have the means to get a suite in the nice tower, I'm sure you'd have a different experience. But if you are a middle class person looking to treat yourself to a stay in a nice hotel.for a change, you are probably going to be disappointed. I was.
Frequently Asked Questions About Hilton Columbus Downtown
What accessibility features does Hilton Columbus Downtown offer?
Hilton Columbus Downtown provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are pets allowed at Hilton Columbus Downtown?
Yes, both cats and dogs are welcome at the hotel as pets are allowed on the property.
What dining options are available at Hilton Columbus Downtown?
The hotel has three restaurants including FYR, an award-winning signature restaurant, and Stories on High, a rooftop bar with artisanal cocktails. Breakfast is also available.
Does Hilton Columbus Downtown offer fitness facilities?
Yes, guests have access to two fitness centers and an indoor saline pool for well-being and exercise.
Is there parking available at Hilton Columbus Downtown?
Yes, the hotel provides parking with options for self-parking and valet parking available to guests.
What are the check-in and check-out times at Hilton Columbus Downtown?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Are there any environmentally friendly or sustainability programs at Hilton Columbus Downtown?
Yes, the hotel has ISO14001 and ISO50001 eco-certifications, uses eco-friendly toiletries, has a recycling program, and bans single-use plastic straws and styrofoam food containers.
What nearby attractions can guests visit around Hilton Columbus Downtown?
Guests can explore the Short North Arts District, Nationwide Convention Center, and enjoy local dining including Einstein Bros. Bagels and Charleys Philly Steaks nearby.
How can guests reach Hilton Columbus Downtown using public transit or tours?
Guests can use nearby SegAway Tours of Columbus for sightseeing and travel services, which makes exploring downtown convenient.
Are there nearby places to relax or socialize after a day at the Hilton Columbus Downtown?
Yes, guests can unwind at nearby bars like Stories on High, the tallest outdoor rooftop bar, or Big Bar On 2 lounge.