Hampton Inn & Suites Columbus/University Area

4.4
1006 reviews

About

HotelHampton Inn
Hampton Inn and Suites Columbus University Area is conveniently located within one mile of Riverside Hospital, The Ohio State University, The Ohio State Wexner Medical Center, including the James Comprehensive Cancer Center, and all Ohio State athletic facilities, including Ohio Stadium and the Schottenstein Center. This welcoming Ohio State University hotel is just 10 minutes from downtown Columbus and offers easy access to popular attractions such as the Ohio State Fairgrounds, the Ohio Expo Center, Historic Crew Stadium, and the Short North Arts and Entertainment District. All spacious guest rooms and suites come equipped with a 40-inch HDTV, microwave, and refrigerator. Stay connected with high-speed WiFi and work comfortably at the large desk or in the spacious lobby. Sleep soundly before waking up to Hampton's free hot breakfast buffet or grab a convenient Hampton On the Run breakfast bag Monday through Friday. The 24-hour Suite Shop stocks a variety of snacks, drinks, and travel essentials. Stay active using the latest exercise equipment, including a Peloton bike, in the free 24-hour fitness center, or unwind with a swim in the refreshing indoor pool.

Location

Hampton Inn & Suites Columbus/University Area
3160 Olentangy River Road, Columbus, OH
43202, United States

Hours

Reviews

4.4
1,006 reviews
5 stars
638
4 stars
228
3 stars
59
2 stars
25
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly mentioning individuals like Mo and Nathaniel for their exceptional service.

Cleanliness

Overall, the hotel was frequently described as clean and well-maintained, although some guests reported issues with specific rooms.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests appreciating the options available.

Safety Concerns

Several reviews highlighted safety issues related to car break-ins in the parking lot, raising concerns about security measures.

Room Issues

Guests reported various issues with room conditions, including problems with hot water, noise from doors, and some instances of bed bugs.
  • SK
    Sarah Karkowski
    Jan 5, 2026
    3.0
    I’ve stayed here twice now, but I think I’ll be changing it up next time. The rooms are dated and show their age (fraying carpet tiles). The beds themselves have certainly seen better days. They’re creaky and springy. When I arrived for an early check in (at 12:00pm, the usual time of check out), the front desk attendant was no where to be seen. Three of us waited in the lobby for almost 20 minutes before we were helped. A member of the crew saw me and said he’d let them know we were there. (No one came). Another gentleman walked from the back to the side doorway, grabbed a drink from the staff fridge, and then walked back. We then waited another 5-10 minutes before the front desk staff came down from near the elevators. For the cost per night, I’m not convinced this location is the best option.
  • EO
    Ernest Vijay Oteng
    Jan 2, 2026
    4.0
    Awesome services with complimentary breakfast for all guests.
  • GL
    Gabriella Long
    Dec 23, 2025
    5.0
    This location is a pretty standard Hampton Inn; it has friendly staff, clean rooms, convenient location, and ample parking. Overall, I was very pleased with the hotel during my visit and wouldn't hesitate to return in the future if I find myself in the area.
  • LE
    Leticia Elliott
    Nov 18, 2025
    5.0
    Close to hospital and ever nice people. Booked additional day. Just what we needed. A place to rest. Not a vacation but very welcoming receptionist.
  • PG
    PJ Girl
    Nov 6, 2025
    1.0
    This is a warning for anyone going through chemotherapy at OSU and planning to stay at the Hampton Inn. I called ahead to make sure they had a deep freezer to freeze my ice packs for chemotherapy. The girl on the phone told me yes, they could put my bags in their deep freeze. When I showed up on November 4th, a male night clerk — long blond hair, rude attitude — flat-out told me there was no such thing as a deep freezer in the hotel. Total liar. He took my bags anyway and shoved them somewhere useless, because when I picked them up in the morning, they were completely melted. I had chemo that day, and thanks to his laziness and lies, I had no ice. I was extremely upset and spoke with the manager the next day. She told me they actually do have a deep freezer. When I explained how important this was and that I had another future reservation, she showed no concern whatsoever and said she couldn’t assure me it wouldn’t happen again. This place has zero integrity, zero empathy, and zero accountability. I cancelled my upcoming stay immediately and will never stay here again. The lack of honesty, communication, and empathy is appalling — especially when dealing with guests going through medical treatment. Chemo patients: choose another hotel that actually cares.

Frequently Asked Questions About Hampton Inn & Suites Columbus/University Area

What are the check-in and check-out times at Hampton Inn & Suites Columbus/University Area?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Hampton Inn & Suites Columbus/University Area.

Does the hotel offer free breakfast?

Yes, Hampton Inn & Suites Columbus/University Area offers a free hot breakfast buffet and a convenient Hampton On the Run breakfast bag Monday through Friday.