Business Details
About
HotelHampton Inn
If you're planning a trip to Columbus, staying at the Hampton Inn & Suites Columbus Polaris is the right fit for you. We’re a short walk to Quest Conference Center and a quick ride to explore shops and dining at Polaris Mall. Just off I -71, Ohio Expo Center (home to the annual State Fair), Ohio State University, and Downtown Columbus can all be reached within 15 minutes.
Embrace effortless relaxation in a guest room, featuring our ultra-comfortable bed, ergonomic workspace, mini-fridge, and complimentary WiFi. Upgrade to a studio for a sofa bed, microwave, and additional space. Host your next meeting or event with our versatile meeting space. Start your day at our free breakfast buffet serving a variety of delicious morning favorites, stay on top of your workout routine by exercising in our fitness center, and take a refreshing swim in our indoor pool. Satisfy your late night cravings with a snack and enjoy a nice cold beverage at our 24-hour Treat Shop.
Location
Hampton Inn & Suites Columbus Polaris
8411 Pulsar Place, Columbus, OH
43240, United States
Hours
Reviews
4.4
923 reviews
5 stars
585
4 stars
226
3 stars
70
2 stars9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Safety Concerns
Multiple reviews highlighted serious safety issues, including frequent vehicle break-ins in the parking lot, leading to a lack of trust in the hotel's security measures.
Cleanliness Issues
Several guests reported problems with cleanliness, including dirty rooms, unclean bathrooms, and inadequate housekeeping.
Staff Performance
The staff received positive feedback for being friendly and accommodating, with specific mentions of helpfulness during difficult situations.
Breakfast Quality
While some guests enjoyed the breakfast options, others criticized the quality and availability of food items, indicating inconsistency in service.
Room Condition
Many reviews noted that the rooms were outdated and in need of maintenance, with issues such as broken furniture and poor bathroom conditions.
- SLsydney layton2 days ago1.0Our room was great. My nephew and I really enjoyed the clean indoor pool. The issue was the morning after our stay ALL (and when I say “all” I mean ALL) the cars had been broken into. Also, broken into the exact same way- shattered the driver side window. The staff was so nonchalant about it- they already had towels, trash bags and a vacuum ready at the front desk and said how this has been consistently happening! If it has been consistently happening, why wouldn’t you warn your guests?? I keep nothing of value in my car but now have to pay $500 to have my shattered window fixed. I have always stayed w Hampton bc I have felt they have their guests best interest in mind and now I do not feel that way.
- KRKristin RodgersDec 26, 20254.0The hotel was lovely and the whirlpool was amazing. Beds comfortable. However, our car window was smashed during our stay. And we learned from another guest that all cars were broken into. I do wish the hotel was doing more such as hiring security to patrol the parking lot and had cameras in the parking lot.
- LWLisa WillickDec 18, 20251.0DO NOT STAY HERE. Not a safe area. Multiple vehicle break ins every night. And they don’t volunteer that information. Overheard other guests talking about all the crimes. Will not refund, even though they know about the problems. No security, not enough cameras We had to bring everything in, jeep was full. Parked near front door where we could see our vehicle. Didn’t get much sleep. Only one elevator was working, and it was a wait every time. Room was dated and smelled musty. Breakfast was not very good, except the pineapple and blueberries. No carts, people kept them in their rooms. This should be monitored so other guests have a cart to use. Would give minus 5 stars if I could. YOU HAVE BEEN WARNED!!
- CWCrystal WilliamsDec 18, 20251.0I would give them zero if I could , they are allowing over 200 ice agents to operate out of their hotel switching license plates in the parking lot , wearing mask, being sketchy, carrying guns , very scared for my safety staying at this hotel
- JHJD HDec 13, 20251.0The hotel is as good as it can be, the staff is courteous. The beds must be the cheapest mattresses they could find. Springy and generic. The beds are not comfortable. Corporate needs to step their game up. The parking lot is ignorant. Not enough parking and it's an annoying location. Now to top it off, we found out the past 2 nights local gangs are busting out windows and stealing out of people's cars. All the hotels I guess in the area. But guess what, the billionaire Hilton corporation still doesn't have a security guard posted in the lot to help protect the guests and their cars. So the hotel isn't safe. We aren't going to stay the night. We will try to get a refund since it isn't a safe place to stay.
Frequently Asked Questions About Hampton Inn & Suites Columbus Polaris
What accessibility features does Hampton Inn & Suites Columbus Polaris offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included at Hampton Inn & Suites Columbus Polaris?
Yes, a free buffet breakfast is available for guests.
Are pets allowed at Hampton Inn & Suites Columbus Polaris?
Yes, both cats and dogs are welcome at the hotel.
Does Hampton Inn & Suites Columbus Polaris offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
What are the check-in and check-out times at Hampton Inn & Suites Columbus Polaris?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there free parking available at Hampton Inn & Suites Columbus Polaris?
Yes, free self parking is available for guests.
What fitness and recreational facilities are available at Hampton Inn & Suites Columbus Polaris?
Guests can use the free fitness center, indoor pools, hot tub, elliptical machines, and treadmill.
Does the hotel provide any services for business or meetings?
Yes, the hotel has two meeting rooms and versatile meeting spaces for hosting events.
Where is Hampton Inn & Suites Columbus Polaris located in relation to local attractions?
The hotel is a short walk from Quest Conference Center and a quick drive to shops and dining at Polaris Mall. It's also within 15 minutes of Ohio Expo Center, Ohio State University, and Downtown Columbus.
What nearby hotels are located close to Hampton Inn & Suites Columbus Polaris?
Nearby hotels include Hampton by Hilton, Fairfield by Marriott Inn & Suites Columbus Polaris, and Fairfield Inn & Suites by Marriott Columbus Polaris.