Business Details
About
HotelEmbassy Suites
At Embassy Suites, we offer guests more with every stay, like two-room suites, free cooked-to-order breakfast, light, open atriums and complimentary snacks and beverages at the nightly Evening Reception. We're proud to provide a comfortable environment for families and business travelers in our more than 200 unique hotels. Whether you're on business or traveling with the kids - stay with us and see what all the more is really about at Embassy Suites!
Location
Embassy Suites by Hilton Columbus
2700 Corporate Exchange Drive, Columbus, OH
43231, United States
Hours
Reviews
4.1
2,174 reviews
5 stars
1,209
4 stars
508
3 stars
189
2 stars
89
1 star
179
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Christine and Kara for their exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, unsanitary conditions in common areas, and issues with the pool.
Security Concerns
Numerous guests reported incidents of car break-ins and thefts in the parking lot, indicating a serious security issue that the hotel has not adequately addressed.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it disappointing, citing cold food and poor service at the breakfast station.
Room Condition
Feedback indicated that many rooms are dated and in need of maintenance, with issues such as musty smells and inconsistent hot water.
- ADAmber DanleyDec 12, 20255.0Love love love 🤩 amazing in everyway. Myself n my 3 boys had a great stay. Thank you!!
- CHCarmilla HarrisDec 6, 20255.0Really nice place.
- MNMays NoamanNov 29, 20255.0Nice hotel and friendly staff, recommended.
- MAMarc AsherNov 26, 20253.0I don't know what happened to this place , but it's kinda run down and seems unsafe avoid at all cost. Very loud people in most rooms. The whole place smells like marijuana.
- RKRhiannon KhouryNov 5, 20254.0The hotels and rooms are beautiful. They have a wonderful bar/dining area, the rooms make me feel like I'm in a mini apartment--I love it all. Two things that bothered me, which is why I'm not giving 5 stars: 1. There are no trash bags in the trashcans in the room, which is poor foresight on their part because now the cleaners will have to use their hands to get trash out which is gross. 2. I paid nearly $6 for a parking space. Now tell me why Embassy Suites is just only now putting cameras in the parking lot--and they're only doing it because cars full of hooligans have been coming into the parking lot and breaking into cars. My friend's car was a victim of them last night. They hit a few cars actually. Apparently, this has been going on long enough that the police have a task force focused on catching these kids. Boo to Embassy Suites for only just starting to get a camera system in--it should have been done a long time ago! The place is beautiful, but I would avoid this place until they have the cameras up or the police have caught all the kids.
Frequently Asked Questions About Embassy Suites by Hilton Columbus
What type of parking is available at Embassy Suites by Hilton Columbus?
Embassy Suites offers free self-parking for guests with accessible parking options as well.
Are pets allowed at Embassy Suites by Hilton Columbus?
Yes, pets including cats and dogs are welcome at the hotel.
Does Embassy Suites by Hilton Columbus provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
What dining options are available at Embassy Suites by Hilton Columbus?
The hotel has one restaurant, offers free cooked-to-order breakfast, a bar, and complimentary snacks and beverages at the nightly Evening Reception.
What are the check-in and check-out times at Embassy Suites by Hilton Columbus?
Check-in starts at 4:00 PM and check-out is by 11:00 AM.
Is Embassy Suites by Hilton Columbus accessible for guests with mobility needs?
Yes, the hotel has an accessible elevator and is mobility accessible.
What fitness and pool facilities does Embassy Suites by Hilton Columbus offer?
Guests have access to a free fitness center, one indoor pool, and two outdoor pools.
Does Embassy Suites by Hilton Columbus offer shuttle services?
The hotel provides a local shuttle service but does not offer airport shuttle or transfer services.
What nearby cafes can guests visit around Embassy Suites by Hilton Columbus?
Guests can enjoy nearby cafes like Capital Exchange Cafe, known for smoothies and casual dining, and RonJohn’s Cafe & Catering for quick bites.
Are there nearby restaurants or eateries around Embassy Suites by Hilton Columbus?
Yes, guests can visit The Atrium Grille, an American restaurant, or Capital Exchange Cafe, which offers cafe-style dining close to the hotel.
What professional services and amenities are located near Embassy Suites by Hilton Columbus?
Nearby professional services include HDR Engineering and National Commercial Services Ohio: Fidelity National Title. Guests conducting business may find these locations convenient during their stay.