Business Details
About
HotelLuxury Hotel
Hello and welcome to Canopy by Hilton Columbus-Short North, located in the Short North and Arena District areas of Columbus, just steps from the Greater Columbus Convention Center and close to dining, entertainment and sporting venues. Lower.com Field is three blocks away. The State of Ohio Statehouse, The Ohio State University and German Village are all within easy reach. Only seven miles from John Glenn International Airport. Grab a complimentary Canopy Bike and start discovering your new favorite places such as Goodale Park and the art galleries located in the Short North. If you are arriving early, our transfer lounge provides a place to refresh and store luggage.
At Canopy, we've got you covered. Our Just-Right Rooms have a positively local vibe with Uptown-inspired artwork, and residential comforts like free WiFi. A 55-inch TV, built-in refrigerator drawer, and beds designed exclusively for Canopy. Choose a suite for a separate living area, and cozy extras like bathrobes and Canopy socks. Every floor has a filtered spring water station so you can refresh and feel great going forward.
Start the day with breakfast in Central Market House or have a Canopy Break Fast Bag delivered to your door. Take in Downtown Columbus while chilling out in our outdoor patio with fireplace on Nationwide Blvd or take the elevator to the Goodale Station Rooftop Bar for cocktails and local signature dishes and stunning city views. Work out in the rooftop state of the art fitness center, offering the latest in equipment complemented by wonderful city views. Our well-appointed meeting space and boardroom reside on the second floor, perfect for up to 75 delegates.
Location
Canopy By Hilton Columbus Downtown Short North
77 East Nationwide Boulevard, Columbus, OH
43215, United States
Hours
Reviews
4.1
684 reviews
5 stars
439
4 stars
81
3 stars
46
2 stars
38
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests found the hotel generally clean, several reported issues with unclean rooms upon check-in and inadequate housekeeping.
Service Quality
Customer service experiences varied significantly; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of responsiveness.
Air Conditioning Issues
Numerous guests complained about the air conditioning being inadequate, with many unable to cool their rooms below 68 degrees, leading to discomfort.
Location
The hotel is well-located near key attractions and the convention center, making it convenient for guests attending events.
Valet Parking Concerns
Valet parking was frequently mentioned as expensive and problematic, with reports of damage to vehicles and long wait times.
- MRMichael Randall6 days ago5.0Hotel is modern, clean and well maintained. Rooms are fresh and modern with the right amount of charm. Everything was extremely clean and well taken care of. The lobby bar and restaurant was good and the rooftop bar is excellent. I will definitely stay here again
- BWBillie WeberNov 16, 20254.0Service was great. The staff were all really nice and friendly. Loved the fact that we were able to check into our room before the 4 o'clock check in time. Location was in walking distance to COSI and many restaurants. The hotel does not have on-site parking, hotel offers valet parking for 45 dollars or you can park in a city lot.
- CTCarter TVNov 10, 20251.0This is not okay. I am 19 years old, I was staying at the Sonesta hotel just right next door. I was with my grandma and we were staying for the Paul McCartney concert. We were trying to get a bite to eat beforehand and the vine and forge restaurant inside our hotel was packed so we walked inside next door and we went to the central market area to eat. We literally just got fries and they took almost 45 minutes. But even more than that when we walked out I realized that there were 2 gummies in the bottom of the bag. My Grandma joked that they were edibles but I feel like candy or something being included with a meal isn’t too terribly strange. But no. They were 100% edibles. I don’t know if this was knowingly done or not but either way it’s either poisoning / adulteration or if not at least a serious case of Criminal Negligence or reckless conduct. I’m also not even in the majority for marijuana or its byproducts so it’s also furnishing a controlled substance to a minor. I literally do not know what to do with myself, this is completely ridiculous and unacceptable.
- MBMindy ButlerOct 21, 20253.0We checked in late, 12AM. The front desk experience was a bit off. The TV was so loud in the lobby that we were almost yelling at each other to hear. Then when we went to open the room, the bed had been slept in and the hand towels were used. I’m not sure if they checked someone else into that room? Our name was on the TV display. Maybe they didn’t clean the room? That’s what the front desk guessed. On the positive side, breakfast at the restaurant was delicious. And the beds are wonderfully comfortable.
- ACAndrea CozzarelliOct 19, 20252.0Careful staying here if you are here for the marathon. They require you to request late check out the day of your check out day. It was a busy early morning and I didn’t get a chance to ask before the race. When we got back after they said they ran out of late check outs and they would charge us $70 for an extra hour. We had to rush to shower and get everything together.
Frequently Asked Questions About Canopy By Hilton Columbus Downtown Short North
What are the check-in and check-out times at Canopy By Hilton Columbus Downtown Short North?
Check-in time is 4:00 PM and check-out time is 12:00 PM.
Is parking available at the Canopy By Hilton Columbus Downtown Short North?
Yes, parking is available including valet parking services.
Are pets allowed at Canopy By Hilton Columbus Downtown Short North?
Yes, both dogs and cats are welcome at the hotel.
Does the hotel offer complimentary Wi-Fi access?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What dining options are available at Canopy By Hilton Columbus Downtown Short North?
The hotel features two restaurants including the Goodale Station Rooftop Bar offering cocktails and local signature dishes, as well as Central Market House where breakfast is served.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
What fitness facilities are available at Canopy By Hilton Columbus Downtown Short North?
Guests can use the rooftop state-of-the-art fitness center with city views at no additional cost.
Are there any nearby attractions or points of interest around the hotel?
Yes, the hotel is near attractions such as Goodale Park, the Greater Columbus Convention Center, Lower.com Field, the State of Ohio Statehouse, The Ohio State University, German Village, and art galleries in the Short North.
How can guests access local dining and nightlife near the hotel?
Guests can enjoy nearby dining and bars such as Goodale Station and Central Market House, both within walking distance, making it easy to explore local flavors and nightlife after their stay.
What hotel options are nearby for visitors considering other accommodations?
Nearby hotels include The Lofts Hotel & Suites, Sonesta Columbus Downtown, Drury Inn & Suites Columbus Convention Center, Crowne Plaza Columbus-Downtown, and Drury Plaza Hotel, providing alternative lodging choices close to Canopy By Hilton.