Business Details
About
HotelBest Western
Located in Columbus,OH, the Best Western Port Columbus is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
1,479 reviews
5 stars
724
4 stars
339
3 stars
141
2 stars
79
1 star
196
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Zabi and Lucky for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including reports of roaches and unclean rooms, which negatively impacted customer experiences.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, noting that it was fresh and well-prepared compared to other hotels.
Customer Service Concerns
Some customers reported poor customer service experiences, particularly regarding check-in procedures and handling of complaints.
Location Convenience
The hotel is conveniently located near the airport and various amenities, which was appreciated by many guests.
- EGEduardo GerridaesJan 4, 20265.0Best Western, Port Columbus, Clean Hotel, Good service, Zabi is the best hotel desk attendant, kind, friendly, and always puts the hotel guest above everything else to provide the best experience.
- PSPhilip StegerJan 4, 20265.0I must say that my experience here has been great. I came here with a large group for a conference. They wher very patient and kind to accommodate all of us and others that were coming in. The breakfast was an average breakfast but they kept it well stocked as we kept coming in
- BDBenjamin DerisaviJan 4, 20265.0Who is Zabi, Front Desk Associate? In math: My solution➗👨🏽🏫💕🔢 In history: My king🤴🏽😘👑 In art: My muse🎨👨🏽🎨🙊❤️ In science: My oxygen😩💨👅 In geography: My world🌎👨❤️💋👨💃🏽💞
- BDBrian DavisDec 29, 20255.0I read a few bad reviews but decided to try it out. We checked in Wednesday (Christmas Eve) and checked out Saturday. The room was clean and the staff was friendly. In some of the bad reviews I read they talked about roaches or signs of bed bugs but that was not the case. We didn't see any bugs at all or any signs of bed bugs. Trust me I always check really good when it's a hotel I've never been to. We stayed in a pet friendly room because we have a small dog and it was perfect for us. I read a review about one of the pet friendly rooms smelling like cat urine but again this wasn't the case with our room. It smelled fine. They do have a indoor pool but we didn't go swimming. I did walk in and check the temperature of pool. It wasn't cold but wasn't warm either. If I had a swimsuit with me I would have probably went in and I'm sure it would've been ok. The hotel was really quiet except for Friday night. There was a woman cussing and fussing at someone in the hallway around 10 pm for about 5 minutes. Other than that it was quiet. Now the whole time we stayed I bet there wasn't more then 15 cars in the parking lot so it wasn't packed. The breakfast was actually pretty good compared to some of the other Best Westerns I've stayed at. The coffee was good. The apple juice and orange juice wasn't watered down like I've experienced at other Best Westerns. The eggs, bacon, sausage,and potatoes were actually cooked and not microwaved. The waffles are excellent. Overall we had a good stay and we do plan on staying here again whenever we are in Columbus.
- SFSomosa FlorenzDec 22, 20251.0Stayed at this hotel with my girlfriend. We had some issues with our room as the first room we walked in was clearly smoked in. We then walked to a new room and in the second room we received there was a person inside completely violating the safety of the property. Despite issues with both rooms we decided to stay and got a new room. The new room was fine but the person working the front desk in the morning when I talked to them was very rude about the whole situation. Pool water was very unclear and they never seemed to have towels available. Overall the worst hotel I've ever stayed at will never stay again and do not recommend.
Frequently Asked Questions About Best Western Port Columbus
Does Best Western Port Columbus offer free breakfast?
Yes, Best Western Port Columbus provides free breakfast to all guests.
Is there a fitness center available at Best Western Port Columbus?
Yes, a fitness center is available for guests at Best Western Port Columbus.
Is the Best Western Port Columbus a smoke-free property?
Yes, the property is smoke-free to ensure a healthy environment for all guests.
Does Best Western Port Columbus provide free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel for guests' convenience.
Where is Best Western Port Columbus located?
It is located at 1450 Airpointe Dr, Columbus, OH 43219, United States.
What are the operating hours of Best Western Port Columbus?
Best Western Port Columbus operates 24 hours a day, seven days a week.
Does Best Western Port Columbus offer any special promotions?
Yes, when you stay 2 nights, you receive a $50 Best Western Gift Card.
How can I contact Best Western Port Columbus?
You can contact them by phone at +1 614-337-8400 or by fax at +1 614-337-8401.
What nearby places of interest are close to Best Western Port Columbus?
Nearby places include several Blue Rhino Propane Exchange locations for propane needs and LibertyX Bitcoin ATMs for financial services.
Are there amenities that complement a stay at Best Western Port Columbus?
Yes, guests can find propane suppliers like Blue Rhino Propane Exchange nearby, useful for outdoor activities, and LibertyX Bitcoin ATMs for convenient currency exchange.