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Welcome to the Holiday Inn Express Cleveland Downtown! Take a step back in time in our 19th century historic Guardian Bank Building built in 1896. We feature the largest standard guest rooms in Cleveland with every room being 450 sqft or larger, free Wi-Fi, free Express Start hot breakfast, guest lounge with pool table, arcade games and 24-hour Fitness Center. Enjoy the modern amenities at our downtown Cleveland hotel located in Cleveland's financial district between E. 9th St. and E. 6th St. on Euclid Avenue. We are conveniently located two blocks from Cleveland Cliff's, five blocks from Sherwin Williams and PNC is just next door.
Holiday Inn Express Cleveland Downtown is just a short distance of many attractions including: Rocket Arena, Huntington Bank Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Huntington Convention Center of Cleveland, Playhouse Square, and Cleveland State University. The Holiday Inn Express Cleveland Downtown is a five-minute walk from the famous East 4th Street, which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Mabel's BBQ, Butcher and Brewer, Blue Agave and the always-rockin' House of Blues.
Location
Holiday Inn Express Cleveland Downtown by IHG
629 Euclid Avenue, Cleveland, OH
44114, United States
Hours
Reviews
4.1
1,941 reviews
5 stars
1,013
4 stars
501
3 stars
190
2 stars
98
1 star
139
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, bathrooms, and common areas, with reports of hair, mold, and uncleaned facilities.
Staff Attitude
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Location
The hotel is well-located near downtown attractions, but the surrounding area has been described as sketchy with issues like homelessness.
Outdated Facilities
Many guests noted that the hotel is in desperate need of renovations, with old elevators, worn furnishings, and general maintenance issues.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality, with reports of food running out early.
- JAJosh AminianNov 17, 20255.0Great place with good proximity to the Rocket Arena!
- SSSierraNov 12, 20252.0Extremely rude desk customer service!!!! I have never experienced such a terrible service at a hotel, I have always used Marriotts and wanted to try something different and never again, should have just went somewhere I know treats their customers better. The room was expensive to look the way they did, the floor was broken and we kept tripping over it, there was crumbs everywhere and we never ate in the room. There was hair in the shower. It is conveniently located downtown, but you are better off going somewhere else.
- DDDaniel DayNov 4, 20253.0Older property, could use some love. No concessions.
- CRconnie robertsonNov 3, 20253.0Clean and quiet with lots of character. It is an old building so beware of uneven thresholds. It had pretty nice views from the room. Our check in attendant was a bit unfriendly. Our bathroom un 1303 was an unprofessional upgraded embarrassment. I think they gave someone a gallon of paint and 15 minutes to paint. It was left unfinished and splattered.
- LTLynda TomkinsonOct 23, 20252.0Valet was friendly and helpful. The smell on the main floor is not good. Like a string mold, damp basement smell is so strong. At 8pm went to get a coffee there was no cups. Went back to the main floor the girl at the desk seemed annoyed to get me cups. Go back to the second floor and attempt to make a coffee and the machines didn't even work. Only thing it would do is hot water. The breakfast was not good, eggs were very over cooked. The room was a good size and clean.
Frequently Asked Questions About Holiday Inn Express Cleveland Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express Cleveland Downtown?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Is free breakfast available at Holiday Inn Express Cleveland Downtown?
Yes, a free Express Start hot breakfast buffet is available for guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at Holiday Inn Express Cleveland Downtown?
No, pets including cats and dogs are not allowed on the property.
Is there parking available at the hotel?
Yes, valet parking is available for guests.
What fitness amenities does the hotel offer?
The hotel offers a free fitness center including elliptical machines, treadmills, and free weights.
Is Holiday Inn Express Cleveland Downtown accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features an elevator.
Are there any enhanced cleaning and safety measures in place?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, sanitizers available, and practices safe food handling. Contactless check-in and check-out are also offered.
What nearby attractions can guests visit before or after their stay?
Guests can explore nearby attractions such as Rocket Arena, Huntington Bank Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Huntington Convention Center, Playhouse Square, and Cleveland State University. East 4th Street, just a five-minute walk away, features restaurants and entertainment like Iron Chef Michael Symon's Mabel's BBQ and House of Blues.
What dining options are available near the hotel?
Nearby dining options include Marble Room Steaks and Raw Bar, House of Blues Development, Robeks Fresh Juices & Smoothies, Savour Hospitality Group, Nick & Tony's Italian Chophouse, and Shake Shack, offering a variety of cuisines from seafood and steak to burgers and smoothies.
Are there convenient nearby places to assist with transportation or parking?
Yes, Central Parking is nearby, offering parking options that can be helpful for guests arriving by car.