Business Details
About
Hotel
Centered in Downtown Canton, our hotel is minutes from local restaurants, coffee shops, and museums such as National First Ladies Library. We’re just five miles from the Pro Football Hall of Fame and Hall of Fame Village. We offer over 11,000 sq. ft. of meeting space, ideal for events up to 450 people, an indoor pool, fitness center, and on-site dining.
Location
DoubleTree by Hilton Canton Downtown
320 Market Avenue South, Canton, OH
44702, United States
Hours
Reviews
4.5
667 reviews
5 stars
472
4 stars
121
3 stars
33
2 stars
22
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Cleanliness
The hotel is noted for its clean and well-maintained rooms and common areas, contributing to a positive guest experience.
Location
The hotel is conveniently located near downtown attractions, making it a favorable choice for visitors.
Dining Experience
While the on-site restaurant received mixed reviews, many guests enjoyed the food quality, though the breakfast buffet was often considered overpriced.
Parking Issues
Guests reported challenges with parking, including limited free options and high fees for nearby garages.
- JSJohn Schwartz3 days ago5.0Not best neighborhood but it is nice. No on-site parking,
- GGGrace GortonNov 7, 20255.0The hotel was exceptionally clean, and the design, both inside and out, is truly stunning, complemented by excellent security throughout the premises. The staff were warm and considerate, assisting my friend and me with our individual needs related to our disabilities. 😊 I eagerly anticipate returning if I ever have the chance to be in Canton again!
- CSCyan SnowmewNov 7, 20255.0They could benefit from being closer to downtown where all the businesses and restaurants are, otherwise I enjoyed my stay, pretty seamless digital check in, and elevators work ONLY after a key has been validated on the reader attached.
- SSSean SOct 28, 20255.0This was really a great little hotel! The service was very good, all the employees I interacted with seemed genuinely interested in my satisfaction. Brunch was more than adequate albeit a bit overpriced but typical. My room was very clean and nicely equipped. Stay here if you’re in the Canton area. Oh yea, FREE street parking too!
- MCMichelle Caldwell-TennillOct 26, 20252.0Horrible breakfast in the restaurant buffet. Cold and tasteless with unprofessionally attired staff who require additional training. . No parking on site unless you count the garage across the street that charges $15. Hotel does not validate. We parked in the post office parking lot across the street. You're not told at check in but housekeeping services need to be requested the day before otherwise no clean towels, no garbage emptied, no coffee bar replenishment, no made bed. Requested service at 9 AM the following day, was told it was too late in the day to get anything but clean towels dropped off and the garbage emptied. If you want to pay cash for your Starbucks you may have a problem getting change. Was asked by the barista " You didn't want your change did you?" Elevator doors paint chipped and the floors not in the best of shape either. At check out front desk didn't know how to charge a different credit card than the one used to book the reservation. The room iself was nice and the lobby is attractive. But I doubt I'll ever stay here again if I can avoid it. Not a fun or relaxing experience.
Frequently Asked Questions About DoubleTree by Hilton Canton Downtown
What are the check-in and check-out times at DoubleTree by Hilton Canton Downtown?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is there free Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas and there are public internet terminals on site.
Does the hotel offer accessible facilities for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and an accessible pool.
Are there dining options available within the hotel?
Yes, there is one restaurant and a bar on-site, with breakfast available and room service offered.
Is parking available at DoubleTree by Hilton Canton Downtown?
Yes, self-parking is available for guests.
What wellness and fitness facilities does the hotel provide?
The hotel offers a fitness center available for free and an indoor pool.
Does the hotel accommodate families and children?
Yes, the hotel is kid-friendly and offers kid activities, though there is no kids club or babysitting service.
Are there nearby coffee shops where guests can relax?
Yes, guests can visit nearby coffee shops such as Muggswigz Coffee & Tea Co. and Trio Café, both located in downtown Canton.
What nearby attractions can guests visit before or after their stay?
Guests can explore the National First Ladies Library and the First Ladies National Historic Site, both close to the hotel.
How can guests get to the hotel from the airport or local transit?
While the hotel does not offer an airport shuttle, United Taxi Services is a nearby taxi provider that guests can use for airport transfers and local transportation.