Business Details
About
HotelHilton
Minutes from Interstates 71, 275 and 75, Hilton Garden Inn Cincinnati Blue Ash boasts a convenient location, minutes from Summit Park and Kenwood Towne Centre and only 15 minutes from Kings Island Amusement Park.
Perfect for the corporate guest, the hotel features a 24-hour business center, complimentary WiFi throughout the hotel, and a full service restaurant and bar serving breakfast and dinner. Room Service is available from 5-10pm, and The Shop is open 24-hours a day, offering snacks, meals and a full selection of beverages including beer and wine.
We offer four separate banquet rooms with a maximum capacity of 150 guests. The hotel also caters to sports teams and social events. Your group will enjoy the indoor pool, fitness room plus two outdoor patios. We are within walking distance to dozens of casual dining options and have a state-of-the-art movie theater located right next door to the hotel.
Location
Hilton Garden Inn Cincinnati Blue Ash
5300 Cornell Road, Blue Ash, OH
45242, United States
Hours
Reviews
3.9
757 reviews
5 stars
336
4 stars
215
3 stars
81
2 stars
49
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, including reports of mold, dirty carpets, and unemptied trash.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reviews criticized overall staff performance, citing rudeness and lack of attention to customer needs.
Outdated Facilities
Numerous guests noted that the hotel and its amenities, including rooms and fitness equipment, are outdated and in need of maintenance.
Breakfast Complaints
Several customers expressed dissatisfaction with the breakfast options, noting that it was not complimentary and did not meet expectations for quality or variety.
Reservation Issues
There were multiple reports of reservation problems, including overbooking and incorrect room assignments, leading to significant guest frustration.
- JRJared RobisonDec 23, 20255.0Good couple day stay. Needed pool towels restocked and exercise equipment updated/fixed.
- RCRed CavilierDec 15, 20252.0Not recommended. The rooms were clean, but the interior of the rooms were dated. The "bar" was there was neglected and left to rot with the few bottles they had on display bleached from constant sun exposure. Either rip it out or consider it a cost of doing business. Breakfast was pathetic. They were short staffed and they didn't get my simple order right. Every other Hilton Garden I've stayed at has had really good breakfasts. The fake milk coffee machine you had to pay for and they only had lukewarm stale regular and decaf coffee. No fresh milk or half and half. Normally not a big deal, but this isn't a budget hotel in the middle of nowhere. The Hampton Inns have better basic amenities. By far the worst Hilton/Hampton property I stayed at.
- JEJason EDec 15, 20252.0Whoever bought this hotel is just draining it for cash. There are many, many neglected upkeeps throughout. The desk clerk was asleep all 3 times I passed him. No bartender, but they have a bar. No smart TV's. Dated look. The bathtub seal was black with mold and had separated many months ago. The room was fine, not great. It's not any 1 thing, it's 100 tiny things. The R on the building is gone. The bollards lighting don't work. It's apparent, plain and simple, ownership doesn't care at all and is squeezing every dollar out of this building. 2 of 5 stars for a Hilton-level, pricing. If this were a EconoLodge it would be a 4.5 star hotel.
- LBLauren BurnsOct 20, 20252.0Hilton Honors Member - first time and last time here. Restaurant not open, bar not open, waiting for help at the counter. Nothing available to be microwaved. First room had stains and rips in the rug. Second room offered had stains, but at least no rips. Lighting in bathroom is very dim, almost useless.
- BPBrad PattonOct 20, 20251.0We check in and got to our room. The air didn't work so I tried to call the front deck but the phone didn't work either. I went down to the deck and they said there was no maintenance on just give it a half hour. After a half hour I went back down and he switched rooms. The beds where hard and uncomfortable. You could get breakfast for $15.99. The morning host was very nice but I will not be back.
Frequently Asked Questions About Hilton Garden Inn Cincinnati Blue Ash
What are the check-in and check-out times at Hilton Garden Inn Cincinnati Blue Ash?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Cincinnati Blue Ash.
Does Hilton Garden Inn Cincinnati Blue Ash offer free WiFi?
Yes, Hilton Garden Inn Cincinnati Blue Ash provides complimentary WiFi throughout the hotel, including public areas and a public internet terminal.
Are pets allowed at Hilton Garden Inn Cincinnati Blue Ash?
Yes, both dogs and cats are welcome at Hilton Garden Inn Cincinnati Blue Ash.
Is parking available at the hotel and is it free?
Yes, Hilton Garden Inn Cincinnati Blue Ash offers free self-parking for guests.
Does Hilton Garden Inn Cincinnati Blue Ash have dining options on-site?
Yes, the hotel has a full-service restaurant and bar serving breakfast and dinner, and also offers room service from 5-10 PM. The Shop is open 24 hours offering snacks, meals, and beverages including beer and wine.
Are there any fitness or pool facilities available at Hilton Garden Inn Cincinnati Blue Ash?
Yes, the hotel features a fitness center available for free and an indoor pool for guests.
What accessibility features does Hilton Garden Inn Cincinnati Blue Ash offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Are there nearby dining options within walking distance of the hotel?
Yes, guests can enjoy many casual dining options nearby such as Marco's Pizza, Skyline Chili, Subway, and Arby's, all within walking distance of Hilton Garden Inn Cincinnati Blue Ash.
Is there a movie theater near Hilton Garden Inn Cincinnati Blue Ash?
Yes, a state-of-the-art movie theater is located right next door to the hotel, offering entertainment for guests before or after their stay.
How can guests traveling by car access the hotel from major nearby interstates?
Hilton Garden Inn Cincinnati Blue Ash is conveniently located minutes from Interstates 71, 275, and 75, making it easily accessible for travelers arriving by car.