Business Details
About
Hotel
Minutes from Interstates 71, 275 and 75, Hilton Garden Inn Cincinnati Blue Ash boasts a convenient location, minutes from Summit Park and Kenwood Towne Centre and only 15 minutes from Kings Island Amusement Park.
Perfect for the corporate guest, the hotel features a 24-hour business center, complimentary WiFi throughout the hotel, and a full service restaurant and bar serving breakfast and dinner. Room Service is available from 5-10pm, and The Shop is open 24-hours a day, offering snacks, meals and a full selection of beverages including beer and wine.
We offer four separate banquet rooms with a maximum capacity of 150 guests. The hotel also caters to sports teams and social events. Your group will enjoy the indoor pool, fitness room plus two outdoor patios. We are within walking distance to dozens of casual dining options and have a state-of-the-art movie theater located right next door to the hotel.
Location
Hilton Garden Inn Cincinnati Blue Ash
5300 Cornell Road, Blue Ash, OH
45242, United States
Hours
Reviews
3.9
756 reviews
5 stars
336
4 stars
216
3 stars
81
2 stars
47
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty rooms, mold, and unkempt public areas.
Staff Performance
While some guests praised individual staff members, many reported rude or unhelpful service from front desk staff.
Room Conditions
Guests frequently mentioned outdated rooms, broken amenities, and maintenance issues such as malfunctioning air conditioning and plumbing.
Breakfast Complaints
Several customers expressed dissatisfaction with the lack of complimentary breakfast and the high cost of paid options.
Reservation Problems
Numerous reviews noted issues with reservations, including cancellations without notice and incorrect room assignments.
- JKjohn krajnyakOct 21, 20255.0Nice place with helpful staff. Rooms were clean, nice big lobby and outdoor seating. My biggest problem is they don't have free breakfast and its pretty expensive if you want to pay for it.
- LBLauren BurnsOct 20, 20252.0Hilton Honors Member - first time and last time here. Restaurant not open, bar not open, waiting for help at the counter. Nothing available to be microwaved. First room had stains and rips in the rug. Second room offered had stains, but at least no rips. Lighting in bathroom is very dim, almost useless.
- BPBrad PattonOct 20, 20251.0We check in and got to our room. The air didn't work so I tried to call the front deck but the phone didn't work either. I went down to the deck and they said there was no maintenance on just give it a half hour. After a half hour I went back down and he switched rooms. The beds where hard and uncomfortable. You could get breakfast for $15.99. The morning host was very nice but I will not be back.
- SPSofia PazOct 14, 20251.0My history in leaving reviews is not much BUT I had to take the time to leave a review… By far the WORST stay I have ever had ! Let’s start with how DIRTY the place was. Garbage cans were over flowing of trash, the floors were so filthy I mean the guy at the front stood there looking at all this and never thought to do their job and change the trash. My key card never worked even after bringing it to their attention. My husband had breakfast and there was mold on the pastries they had out. After all this we were charged twice for our stay. So so disappointed !! On the bright side… the gentleman who was helping with breakfast was the only staff member I saw that said more than 2 words to us and explained. I will give him my 5 star review !! Other then that… THUMBS DOWN 👎
- MMMichaelOct 4, 20251.0Booked here over competiors because they said they have Jacuzzi tubs. Called to verify before hand paid extra compared to other hotels and arrive to find smallest tubs possible. Rude management. And yes go figure room had mold on the wall and lamp shade. I am expected to sleep with mold 5fr from me?!? Went to the desk to discuss and the clerk was absolutely rude. When I showed pictures I felt dismissed then when I went on how the website pictures show rooms with Jacuzzi he responded with "those are trial renovation rooms and are not yet available " yet the website shows available. He was also rude to the guests in front of us. Who told him to forget it they'll come back for help when someone else shows up... not a great anniversary night at all. Oh review gets better. Got a new room after complaining to management. New room no AC 77 in the room. No refrigerator so all the left overs from our dinner are toast. Ice machine on the floor doesn't work. No emergency maintenance and no extra rooms. Oh and better yet. Found out they rented the mold room back out to another group. People's health right out the windows.
Frequently Asked Questions About Hilton Garden Inn Cincinnati Blue Ash
What are the check-in and check-out times at Hilton Garden Inn Cincinnati Blue Ash?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Cincinnati Blue Ash.
Does Hilton Garden Inn Cincinnati Blue Ash offer free WiFi?
Yes, Hilton Garden Inn Cincinnati Blue Ash provides complimentary WiFi throughout the hotel, including public areas and a public internet terminal.
Are pets allowed at Hilton Garden Inn Cincinnati Blue Ash?
Yes, both dogs and cats are welcome at Hilton Garden Inn Cincinnati Blue Ash.
Is parking available at the hotel and is it free?
Yes, Hilton Garden Inn Cincinnati Blue Ash offers free self-parking for guests.
Does Hilton Garden Inn Cincinnati Blue Ash have dining options on-site?
Yes, the hotel has a full-service restaurant and bar serving breakfast and dinner, and also offers room service from 5-10 PM. The Shop is open 24 hours offering snacks, meals, and beverages including beer and wine.
Are there any fitness or pool facilities available at Hilton Garden Inn Cincinnati Blue Ash?
Yes, the hotel features a fitness center available for free and an indoor pool for guests.
What accessibility features does Hilton Garden Inn Cincinnati Blue Ash offer?
The hotel provides accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Are there nearby dining options within walking distance of the hotel?
Yes, guests can enjoy many casual dining options nearby such as Marco's Pizza, Skyline Chili, Subway, and Arby's, all within walking distance of Hilton Garden Inn Cincinnati Blue Ash.
Is there a movie theater near Hilton Garden Inn Cincinnati Blue Ash?
Yes, a state-of-the-art movie theater is located right next door to the hotel, offering entertainment for guests before or after their stay.
How can guests traveling by car access the hotel from major nearby interstates?
Hilton Garden Inn Cincinnati Blue Ash is conveniently located minutes from Interstates 71, 275, and 75, making it easily accessible for travelers arriving by car.