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About
HotelBusiness Meeting Locations
The beautiful Embassy Suites by Hilton Cincinnati Northeast in the heart of Blue Ash offers a great soaring atrium, a free made-to-order breakfast, an Evening Reception, and complimentary WiFi. Your spacious two-room suite offers a separate living room, a refrigerator, and a microwave. The hotel features a complimentary fitness center by PreCor and an indoor pool.
Business visitors have easy access to nearby companies such as GE, Coca-Cola, IBM, Kroger, Ohio National Financial, Oracle, Procter and Gamble, Siemens, and Toyota. Leisure travelers at our Blue Ash Ohio hotel will enjoy a quick stroll to adjacent Summit Park for local events like concerts and family events. Of course family entertainment such as the Cincinnati Zoo, Kings Island, The ARK, and Newport Aquarium are always popular attractions for our guests. The hotel is only a 20-minute drive to downtown Cincinnati and all sporting events.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Cincinnati Northeast Blue Ash
4554 Lake Forest Drive, Blue Ash, OH
45242, United States
Hours
Reviews
3.9
1,767 reviews
5 stars
848
4 stars
421
3 stars
186
2 stars
112
1 star
200
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported unprofessional behavior from front desk staff.
Room Condition
Numerous reviews highlighted issues with room cleanliness, outdated furnishings, and maintenance problems, including broken appliances and plumbing issues.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking and noted issues with cleanliness.
Renovation Concerns
Several guests mentioned ongoing renovations that were not communicated prior to their stay, leading to dissatisfaction with room conditions.
Noise Levels
Guests frequently complained about noise disturbances from events and other guests, impacting their overall comfort and sleep quality.
- MSMiso Sa2 days ago1.0Stayed here for the weekend for my son’s soccer tournament. The location seems to be mid point from most places, so that was nice. Services- first night was good. They were very accommodating. Second night- different person at first desk. Not sure if there’s any hospitality training but this lady must have skipped that training. ROOMS- awful. I can go on but these are my most memorable… - Floors felt grimy/soiled. - shower curtain didn’t fit the shower, 2-3 shower curtain rings were broken off so we were showering with half a shower curtain- floor was soaked with water - didn’t clean our room - we didn’t have towels since we were wiping up the floor from shower and no cleaning service - we asked for towels and wash rags and they said they don’t have any wash rags. Overall- inconsistent service, not clean.
- DCDana Carter3 days ago1.0While our suite appeared recently remodeled, the updates couldn’t make up for several basic issues. There was no trash can in the room, the refrigerator didn’t work, and our room was never refreshed during our two-night stay. After three separate requests for fresh towels, I finally had to take our dirty towels down to the front desk and bring clean ones back up myself. For a hotel in this price range, these are fundamental expectations. Unfortunately, this stay fell well short, and I don’t think we’ll be returning.
- KBKelly BoorNov 16, 20251.0Hands-down, the worst hotel I’ve ever stayed at and the worst experience. Our first room had bed bugs, when we informed the manager, they said they hadn’t had a problem in a while and I said a couple years and they said no, a couple weeks….. So they moved us to the fifth floor, which was being renovated where they said nobody’s had bedbugs, the mattresses were covered in plastic, and it left us very uncomfortable the rest of the stay. The place is filthy, the amenities are never available. We had zero coffee in our room. The coffee machine wasn’t working downstairs, the floors look like they’ve never been vacuumed and we had 2 towels, and asked for more, was told they didn’t have any. I could go on and on, but this is the worst hotel I’ve ever stayed at, and I cannot believe I have to pay the amount of money I did.
- DKD KNov 16, 20251.0Hotel allow soliciting contacted management and blue ash police and nothings been done and its the same people every weekend when i bring my kids too get away 😢
- LLLeslie LittleNov 11, 20254.0This review is truly a 3 but I didn't want to mark it that low because I believe the hotel has potential. The staff makes up for the renovations that are taking place (November 2025). What you need to know -- the room was nice and super cleanand the bed was super comfortable. Use the set of elevators closest to the front desk. If you want to hang out, skip the old couches in the courtyard. In fact, close your eyes while you walk past them to the bar/restaurant/lounge area on the opposite end of the hotel with amazing staff. Skip the continental breakfast steam trays. The food looks good but there is no taste. However, there is an amazing person on the grill who will make you an amazing omelet, pancakes, or eggs however you want them. A much better experience and he's super fast and friendly. There is also a helpful hostess who takes care of your needs while you eat. What is lacking is aesthetics is made up with hospitality. Overall, I didn't get what I expected for an Embassy Suites, but I did enjoy my stay.
Frequently Asked Questions About Embassy Suites by Hilton Cincinnati Northeast Blue Ash
What type of accommodations does Embassy Suites by Hilton Cincinnati Northeast Blue Ash offer?
The hotel offers spacious two-room suites with a separate living room, refrigerator, and microwave.
Is breakfast included at Embassy Suites by Hilton Cincinnati Northeast Blue Ash?
Yes, a free made-to-order breakfast is available to guests.
Does the hotel provide free WiFi?
Yes, complimentary WiFi is available in public areas and there are public internet terminals.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel have?
The hotel has accessible parking, elevators, and an accessible pool, making it mobility accessible.
What amenities does the hotel offer for fitness and relaxation?
The hotel has a complimentary fitness center, an indoor pool, and a hot tub for guests to use.
What are the check-in and check-out times?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is there a restaurant or bar on the hotel property?
Yes, the hotel features one restaurant and a bar for guest dining and socializing.
What nearby places can guests visit around Embassy Suites by Hilton Cincinnati Northeast Blue Ash?
Guests can visit Cascades Restaurant within the hotel, Blu Restaurant & Bar nearby, and enjoy local events at Summit Park in Blue Ash.
How can guests use local amenities like Summit Park or Blue Ash events during their stay?
Guests can take a short walk to Summit Park to enjoy local concerts and family events before or after their hotel stay.
What local businesses near the hotel might guests interact with for services?
Nearby businesses include NuTech Logix for software development, OfficeKey Blue Ash for shared office space, and Soiree & Social for event and wedding planning.