Homewood Suites by Hilton Cleveland-Beachwood

4.4
857 reviews

About

Extended Stay Hotel
Homewood Suites by Hilton Cleveland-Beachwood offers a convenient location right off I-271. Take advantage of our 5-mile radius shuttle, covering Beachwood Place Mall, Pinecrest, and JACK Thistledown Racino. Downtown Cleveland is a must-see! Only 25 minutes away, you’ll find the Rock & Roll Hall of Fame, The Cleveland Museum of Art, Progressive Field, and so much more! Stretch out in a spacious suite, complete with a fully equipped kitchen, sofa bed, flat screen TV and free WiFi. Breakfast is always on us! Choose from a variety of healthy and hot items, with a warm cup of coffee or tea, to fuel your day. Snack on light fare while pairing it with a cold beer or glass of wine on Wednesday evenings, all free of charge. In the nicer months, chat with co-workers around our outdoor fire pit, or cook burgers on the BBQ grills. An indoor pool, whirlpool, and fitness center are also on site.

Location

Homewood Suites by Hilton Cleveland-Beachwood
25725 Central Parkway, Beachwood, OH
44122, United States

Hours

Reviews

4.4
857 reviews
5 stars
523
4 stars
213
3 stars
59
2 stars
30
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Sunshine and Linda.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over the state of their accommodations.

Room Quality

Feedback indicated that while some rooms were spacious and well-appointed, others were outdated and in need of maintenance, with complaints about worn beds and furniture.

Breakfast Experience

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed during busy times.

Location and Amenities

The hotel is conveniently located near restaurants and attractions, and guests appreciated amenities like the pool and fitness center.
  • JH
    James Hunter
    Nov 13, 2025
    5.0
    Great hotel. Parking at a parking garage not at hotel. Easy to register and the room was quiet.
  • EO
    Ericka Oden
    Nov 2, 2025
    4.0
    The room wasn't as clean as usual
  • JH
    J H
    Oct 15, 2025
    2.0
    This hotel's descriptions and amenities seem right on par with what I'm needing for my nursing stay in October. Prior to my arrival I called the hotel twice to ask a few questions. Both calls were in the evenings and both answered by front desk agent named "Nicole". Her obvious laziness and unwilling to listen are off the charts. On both occasions she had a very unprofessional demeanor; was short, rude, confrontational, lazy and simply had a very unwelcoming attitude. I will certainly not have my company spend their accommodations budget on a hotel where my business doesn't seem to matter. I will instead by staying at the Drury Inn where at least the front agents seem to actually care about giving out good service and making my stay pleasant while answering my questions in a professional manner. Nicole needs to leave her very unpleasant and downright bitchy behavior at home and management needs to remind her she is the face and voice of the hotel and more important than anything else, hotel guests have many other options.
  • TL
    Tamika “LadyLeo78” Law
    Oct 6, 2025
    5.0
    One of the best hotel experiences I've had in a while. Every staff member that I engaged with was pleasant. Ms. Sunshine really loves what she does, both mornings I went down for breakfast I was truly impressed with her kindness, whether it was in her interactions with the elderly or young children. It brought a smile to my face. I usually avoid the suite shops at hotels because the prices are horrid. But the cost of the soda was less than I expected and ended up having a great conversation with Ms. Ijeana at the front desk (hope I spelled it right), wish I would've ventured down there and met her a night sooner. She was very knowledgeable about her city and other things. Spent so much time down there chatting my daughter thought I might've been kidnapped. But the room was clean, the pool and fitness areas were serviced on a regular while I was there and I was happen to come across a Hilton brand that still had a hot tub in the pool area, I needed that relaxing soak. I will certainly be visiting Cleveland again to check out some of the places Ms. Ijeana recommended and will certainly be booking my stay here again!
  • SK
    Suzanne Kostic
    Sep 18, 2025
    5.0
    Clean, spacious, well run, with better appointments and finishes. But it is the people who work there that make this the very best home-away-from-home in Cleveland. From housekeeping staff that greet and remember you, to a Sunshine chef who takes standard hotel fare a step higher, to the warm, courteous and knowledgeable front desk team . . . they got you. Focus on your business, or medical calling to the Clinic, and know that your "home" team is there for you.

Frequently Asked Questions About Homewood Suites by Hilton Cleveland-Beachwood

What types of pets are allowed at Homewood Suites by Hilton Cleveland-Beachwood?

Both cats and dogs are welcome at the hotel.

Does the hotel provide free breakfast?

Yes, the hotel offers free breakfast with a variety of healthy and hot items.