Business Details
About
Extended Stay HotelHomewood Suites
Homewood Suites by Hilton Cleveland-Beachwood offers a convenient location right off I-271. Take advantage of our 5-mile radius shuttle, covering Beachwood Place Mall, Pinecrest, and JACK Thistledown Racino. Downtown Cleveland is a must-see! Only 25 minutes away, you’ll find the Rock & Roll Hall of Fame, The Cleveland Museum of Art, Progressive Field, and so much more!
Stretch out in a spacious suite, complete with a fully equipped kitchen, sofa bed, flat screen TV and free WiFi. Breakfast is always on us! Choose from a variety of healthy and hot items, with a warm cup of coffee or tea, to fuel your day. Snack on light fare while pairing it with a cold beer or glass of wine on Wednesday evenings, all free of charge. In the nicer months, chat with co-workers around our outdoor fire pit, or cook burgers on the BBQ grills. An indoor pool, whirlpool, and fitness center are also on site.
Location
Homewood Suites by Hilton Cleveland-Beachwood
25725 Central Parkway, Beachwood, OH
44122, United States
Hours
Reviews
4.4
864 reviews
5 stars
527
4 stars
214
3 stars
59
2 stars
30
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received numerous compliments for their friendliness, helpfulness, and exceptional service, with specific mentions of individuals like Sunshine and Linda.
Cleanliness Issues
While many guests praised the cleanliness of the hotel, several reviews highlighted issues with room cleanliness, including dirty dishes and unkempt bathrooms.
Room Quality
Guests appreciated the spaciousness and comfort of the rooms, but some noted that the furnishings were dated and in need of maintenance.
Breakfast Experience
The breakfast was frequently mentioned as a highlight, with many guests enjoying the variety and quality, although some felt it could be improved during busy times.
Location and Amenities
The hotel is well-located with convenient access to restaurants and attractions, and guests enjoyed amenities like the pool and fitness center.
- KAKim AndersonJan 4, 20261.0I made reservations for a two-bedroom suite for January 3rd (one day). The room that was given to us was #423. I have made several reservations here because I have always received excellent customer service. I will NEVER make another reservation here again. When I woke up, I saw several bite marks on my arms. When I turned my flashlight on, there were bedbugs on the chair by the window.I called the front desk about 5:30 am. Linda was very concerned about the situation I was having in my room. I requested to see a manager. I was told she would be there at 8 am. Then, I was told she would be there at 11 am. I called back up there around 11:15 am and was told another story. I left my name and number and I am still waiting for a manager to call me.
- CPColleen PJan 4, 20264.0It’s fine. Clean but a little worn out. Less than I expect from a Hilton hotel. Family of 4 and three bath towels. Went to pool in AM and there were only 2 pool towels left. Asked front desk for more and they were out. Linda at the front was trying to be pleasant but could not mask her annoyance. I asked for three more bath towels and then two towels for the pool. I figured the girls could reuse the bath towels from the night before for their hair. Front desk offered 0 empathy only annoyance veiled with a smile: What I needed from Linda was, “I’m so sorry we are out of pool towels. How many towels would your family need? Here you go…” she was perturbed that I had dirty bath towels in my room. I offered that she could retrieve them because I was done with her attitude. She said I could put them in the hallway. Told, not asked. You always ask your guests nicely. So I put the towel out that was too wet to be reused. Now there’s a wet towel on their carpet. I get it. It’s hard when guests keep pool towels. Stock more towels- not Linda’s fault but management of the hotel. Hope she has a better day On the other hand breakfast was great and the staff at check in and cleaning staff I encountered along the way were all pleasant.
- AAAugust AmnesiaDec 8, 20255.0This hotel was a great last minute find. We got a king bed and two queens. It fit us great and it had two bathrooms which was really nice. The girls who checked us in over night were wonderful and so sweet!
- DLDavid LeibowitzNov 27, 20255.0This hotel is very good for what it is. Rooms are clean and spacious….fully equipped…fine for a business person spending a few days in the area.
- LBLarry BentzoniNov 26, 20255.0Excellent staff and service, very easy to cleveland clinic for appointments.
Frequently Asked Questions About Homewood Suites by Hilton Cleveland-Beachwood
What types of pets are allowed at Homewood Suites by Hilton Cleveland-Beachwood?
Both cats and dogs are welcome at the hotel.
Does the hotel provide free breakfast?
Yes, the hotel offers free breakfast with a variety of healthy and hot items.
Is there free Wi-Fi available at Homewood Suites by Hilton Cleveland-Beachwood?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
What are the check-in and check-out times at this hotel?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Are there accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking and an elevator to accommodate guests with mobility needs.
Does the hotel have any swimming pools or fitness facilities?
Yes, there is one indoor pool, a hot tub, and a fitness center available for free to guests.
Is parking available at the hotel?
Yes, free self-parking is available for guests at the hotel.
Does the hotel offer shuttle services to local attractions?
Yes, the hotel provides a 5-mile radius shuttle covering Beachwood Place Mall, Pinecrest, and JACK Thistledown Racino.
What nearby dining options are available close to Homewood Suites by Hilton Cleveland-Beachwood?
Nearby dining options include The Pit, a barbecue restaurant, and Winking Lizard Beachwood, an American restaurant and sports bar.
What attractions can guests visit near the hotel?
Guests can visit Science Park in Beachwood for outdoor activities or explore downtown Cleveland, including the Rock & Roll Hall of Fame and The Cleveland Museum of Art, about 25 minutes away.