Business Details
About
HotelExtended Stay Hotel
Welcome to Home2 Suites by Hilton Cleveland Beachwood. Located off I-271 in the affluent Beachwood suburb, this new hotel is 1 mile from Eaton Corporation and Aleris offices and just 20 minutes to downtown Cleveland. Explore the fine shops and award-winning restaurants at Legacy Village and Beachwood Place while you’re here, or see a Browns or Cavaliers game. CLE Airport is just 30 minutes away.
Our suites are vibrant and welcoming spaces with a full kitchen and ergonomic work area. Make yourself at home with movable furniture to arrange as you like, and connect your smartphone to free WiFi. Pack the bowls and leash – Home2™ is your pet’s home, too.
Join us each morning at the Inspired Table™ for free breakfast, including oatmeal, yogurt and baked goods. Our unique Spin2Cycle fitness and guest laundry facility is open 24 hours, and our indoor saline pool is a great place to unwind. Cook dinner on the BBQ grills, and spend warm nights on the patio by the firepit. Our extended-stay hotel in Beachwood also has a Home2MKT® convenience shop and a fully equipped business center, both open 24 hours.
Location
Home2 Suites by Hilton Cleveland Beachwood
3589 Park East Drive, Beachwood, OH
44122, United States
Hours
Reviews
4.1
604 reviews
5 stars
332
4 stars
142
3 stars
42
2 stars
32
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with room cleanliness, including dirty floors, unclean bedding, and unpleasant odors.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported rude behavior and lack of responsiveness.
Breakfast Quality
Many customers expressed dissatisfaction with the breakfast options, citing limited availability and poor quality.
Room Comfort
Guests had mixed experiences regarding room comfort, with some enjoying the spaciousness while others complained about uncomfortable beds and noise.
Management Issues
Several reviews pointed out management shortcomings, including inadequate staffing and poor handling of guest complaints.
- MRMegan RealNov 5, 20254.0Large, modern rooms - and we really appreciated that breakfast is served until 11 on weekends with checkout at noon. What we appreciated less was the hotel staff member who stood outside our room’s door loudly proclaiming his many grievances about his work schedule and having a nice long gossip with his friends for several hours beginning before 7am. Our room’s door loudly was near the lobby, but we still don’t think it’s unreasonable to expect some level of courtesy - particularly since there were many guests only a few steps farther away eating breakfast, and we couldn’t hear them at all, so this person was LOUD. So maybe get a room a bit farther off the lobby, but aside from that it’s a good location and value.
- MWMyquia WilksOct 31, 20255.0We were greeted with a smile & laughter! Check-in was quick & easy and we were off to our room! Well lit halls, room was clean, spacious and had everything we needed.
- APAnthony POct 16, 20251.0Worst Hotel Experience Ever – Filthy and Unacceptable! I can’t believe this is a Hilton property. My stay at the Home2 Suites in Beachwood, Ohio, in October 2025 was absolutely disgusting. The tub was full of mold and grime, and there was dirt and old half eaten food on the floor around my bed, lamp was rusted. Even worse, there were brown stains on the walls that looked like dried blood or coffee. The smell in the room was awful — musty and sour — and there was a wide gap on the side of my door and it wouldn’t close all the way and the door that let in hallway light and noise all night and I’m sure bugs. I couldn’t even relax, let alone feel clean. This place needs a deep cleaning from top to bottom. Do yourself a favor and stay anywhere else.
- YPYoad PrasanOct 11, 20251.0Extremely disappointed in food service and staff. Breakfast is from 7 to 11 am. Many guests were left with only a few options. Food service staff was rude. Even juices were filled with water.
- RCRobert CogginsOct 2, 20255.0Labor Day weekend was very pleasant here! Darian, the front desk manager, made sure all of my room needs were met even with a short staff! Above and beyond! Housekeeping was great as well as the director of the hotel. Ask for Darian ladies & gentlemen if you stay here. Location is a plus. Right off the freeway. I also left my computer there (smh) and they held it for me so that was really great customer service. I definitely am for guests to stay here.
Frequently Asked Questions About Home2 Suites by Hilton Cleveland Beachwood
What accessibility features are available at Home2 Suites by Hilton Cleveland Beachwood?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included during my stay at the hotel?
Yes, free breakfast is available each morning, featuring options like oatmeal, yogurt, and baked goods.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What type of parking is available at the hotel?
The hotel provides free self-parking for guests.
Does Home2 Suites by Hilton Cleveland Beachwood have an indoor pool?
Yes, the hotel features two indoor saline pools for guests to enjoy.
Is WiFi available at the hotel and is there a cost?
Free WiFi is available in public areas, and there is also a public internet terminal for guest use.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Are there any nearby shopping and dining options near the hotel?
Yes, guests can explore Legacy Village and Beachwood Place, which offer fine shops and award-winning restaurants nearby.
How can guests access Home2 Suites by Hilton Cleveland Beachwood using public transportation?
While the hotel does not offer an airport shuttle or local shuttle, guests can access nearby areas including downtown Cleveland and the airport; CLE Airport is approximately a 30-minute drive from the hotel.
Are there any healthcare services near the hotel for guests who might need medical assistance?
Various healthcare providers are nearby, including Mark A Worford (dentist), MetroHealth Beachwood Health Center, and Parkway Medical Center, among others.