Business Details
About
HotelHampton Inn
Let us exceed your expectations when you stay at the newly renovated Hampton Inn & Suites Cleveland/Beachwood. Rated for top service on TripAdvisor, you’ll be greeted with a smile at the front desk, and be treated with admiration and care during your stay. Nestled in Beachwood, our hotel is perfectly positioned across the street from fine dining, shopping, and entertainment at Pinecrest. Excitement is everywhere in Cleveland, where you can catch a game at Progressive Field, consume rich history at the Rock & Roll Hall of Fame, and enjoy a vibrant dining and craft beer scene as downtown Cleveland is a 25-minute drive. Hang out in our lobby with a savory treat, and an alcoholic beverage from our 24-hour Treat Shop. After an action-packed day, relax in your hotel room, adorned with plush bedding, ample workplace, free WiFi, and mini fridge. Upgrade to a suite featuring a microwave, sofa bed and additional space. Start your day with our free hot breakfast with a variety of options, stay on your fitness regimen by exercising at our fitness center, and enjoy a fresh dip in our indoor pool.
Location
Hampton Inn & Suites Cleveland-Beachwood
3840 Orange Place, Beachwood, OH
44122, United States
Hours
Reviews
4.4
1,101 reviews
5 stars
635
4 stars
315
3 stars
88
2 stars
28
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, accommodating, and helpful throughout their stay.
Cleanliness
Guests consistently noted the hotel as clean, with well-maintained rooms and common areas.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking.
Renovation Issues
Several reviews mentioned ongoing renovations causing inconveniences, such as noise and limited access.
WiFi Connectivity
Multiple guests reported issues with slow and unreliable WiFi during their stay.
- AEArleen Evans3 days ago5.0I love the hot tub and amazing breakfast front desk service is very kind
- HHHerb6 days ago5.0Taylor at the front desk was one of the most professional and pleasant receptionists I've encountered during my weekly travels. Rooms are super clean and well furnished. So is the bathroom. Great hotel at a very reasonable price. I will stay here again when I'm in Cleveland.
- MTMELANIE TYLERJan 5, 20261.0Called on a Sunday to arrange a funeral block for my father’s funeral . The woman Carole played phone tag for two days . She then proceeded to tell me I called on a Sunday so she was unavailable which fine but today is Monday and she’s been unavailable for half the day almost . Still human and understandable I asked a 15 room - 20 room block to rent for the funeral she then asked what kind of rooms where as I have no care if it’s queen or king just the room block period if they only have king sized beds one would remiss that only a king size bed would be given. The woman pretended as though she did not intend to sell the rooms from the moment we got on the call mind you I informed multiple employees what it was that I was looking for before finally speaking with Carole the “ sales” director . Essentially her tone demeanor and the way I was treated leads me to not want to book anything with this company now when I called the same number back they tried to say they were “ home wood suites “ same girl initially talked to on the phone pretended to not know me my voice or my name even though I clearly recognized her and purposefully quoted the hotel name wrong . Which I would say is probably common with their establishment. Will not be doing buisness with them ever it’s that simple the discrimination the attitude when I’m just speaking to you for the first time as though I’m a guest never have ever done anything wrong . Mind you I told them this was for a funeral they obvious All are in need of sensitivity training. Home training as well . Laughing when I called and asked if this was who I spoke to before the disgusting behavior as humans to another human going through something I hope the phone call is recorded and both of you are fired on the spot . 1500 atleast lost on your terms because you’re rude . Again why approach every situation with a nasty attitude or less then sunny disposition?
- CPCindy ParrishDec 4, 20255.0Friendly staff, clean rooms and lobby. Pool and whirlpool were enjoyable. Good breakfast.
- IWIan WoodwardDec 3, 20255.0The only thing I can complain about is the noise of water when other guests are flushing or bathing. I was on a first floor room that was nice & very well kept.
Frequently Asked Questions About Hampton Inn & Suites Cleveland-Beachwood
What are the check-in and check-out times at Hampton Inn & Suites Cleveland-Beachwood?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included during the stay at this hotel?
Yes, free breakfast with buffet options is available for guests.
Does the hotel offer free Wi-Fi and where is it accessible?
Free Wi-Fi is available throughout public areas and there are public internet terminals.
Are pets allowed at Hampton Inn & Suites Cleveland-Beachwood?
Yes, both cats and dogs are welcome at the hotel.
What fitness and recreational facilities are available at the hotel?
The hotel provides a free fitness center equipped with elliptical machines, free weights, treadmills, and weight machines, plus an indoor pool and hot tub.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking and elevators, making it mobility accessible.
Are there parking options available at the hotel?
Yes, free self-parking is available for hotel guests.
What dining options are nearby Hampton Inn & Suites Cleveland-Beachwood?
Nearby dining includes Bahama Breeze for Caribbean seafood, Houlihan's for American cuisine, Wasabi Japanese Steakhouse for sushi and steaks, Phil the Fire American restaurant, and Bob Evans for classic American meals.
Are there accommodations near Hampton Inn & Suites Cleveland-Beachwood?
Yes, nearby hotels include Extended Stay America, Super 8 by Wyndham Beachwood/Cleveland Area, and Fairfield Inn & Suites by Marriott Cleveland Beachwood.
What nearby attractions can guests explore around the hotel?
Guests can visit nearby entertainment and dining at Pinecrest, famous Cleveland sports venues like Progressive Field, and cultural sites such as the Rock & Roll Hall of Fame within a 25-minute drive downtown.