Business Details
About
Hotel
Welcome to the Embassy Suites by Hilton Cleveland - Beachwood hotel! Our hotel is conveniently located off of Route 271 and only 11 miles from downtown Cleveland, Ohio. Close by are many of the area's best shopping and corporate headquarters, including Beachwood Place Mall, Legacy Village, Pinecrest and Eaton Collection Mall.
Eaton, Progressive Insurance, BASF, GE, Rockwell Automation, OMNOVA Solutions, Parker Hannifin, Phillips Medical, Penske, Tremco, Swagelok, Materion, Tarkett, Nestle, Site Center, University Hospitals, Cleveland Clinic, Aleris, Kraftmaid, Great Lakes Cheese, Gebauer, Lincoln Electric, Avery Dennison, Swagelok, Lubrizol, Kaiser, Fidelity, John Carroll University, Notre Dame College and Corporate College are all within a few miles of the hotel.
Guests of the Embassy Suites by Hilton Cleveland - Beachwood hotel enjoy our famous complimentary made to order breakfast as well as our nightly Reception. The hotel also offers complimentary parking and high-speed wireless Internet service. Here is a short list of other attractions to consider during your stay at the hotel: Rocket Mortgage FieldHouse - home of the Cleveland Cavaliers, Progressive Field - home of the Cleveland Indians, MGM Rocksino at Northfield Park, Jack Thistle Downs Racino, Jack Casino, Rock and Roll Hall of Fame and Museum, Cleveland Browns Stadium, Maltz Museum, Aurora Farms Premium Outlets and Pro Football Hall of Fame.
Please click on the accommodations link below to see the amenities that are included or available with your stay at Embassy Suites by Hilton Cleveland - Beachwood.
Location
Embassy Suites by Hilton Cleveland Beachwood
3775 Park East Drive, Beachwood, OH
44122, United States
Hours
Reviews
3.6
2,202 reviews
5 stars
845
4 stars
507
3 stars
284
2 stars
179
1 star
387
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions in rooms, including dirty carpets, stained furniture, and mold in bathrooms.
Outdated Facilities
Guests frequently mentioned that the hotel is in dire need of renovations, with many describing the decor and furnishings as old and worn.
Service Quality
While some staff members received praise for their friendliness and helpfulness, many reviews noted poor service, particularly at the front desk.
Breakfast Experience
Breakfast was generally well-received, but there were complaints about inconsistency in quality and availability.
Pool and Gym Closure
The pool and gym were reported as closed during many guests' stays, leading to disappointment, especially for families.
- TGTina Greene5 days ago4.0Older hotel, all of the rooms, decor, beds, and furniture need updating. But very reasonable price. Good people.
- DGDavid Greene5 days ago4.0Older properly but well maintained - the staff is very friendly and pleasant - rooms could use some updating and quality checks - for example the sink was draining slowly (fixed promptly) and outlet on lamp on night table was loose. Great breakfast selection and on site grill café is convenient.
- MRMichael RuhlenNov 13, 20255.0Wonderful, caring service by the employees of this facility!
- MRM RobinsonOct 29, 20253.0Can't beat the location here, and the staff is friendly enough, but this place is dated. The glass ceiling atrium would do wonders for this establishment if only the glass was clean, but it's filthy, and it makes the entire place downright dreary and dismal. Ugh.
- CLCasey LegeOct 26, 20252.0I’ve never felt so unwelcome at a hotel. We were here with our son’s hockey team of 11 and 12 year olds. While I understand that comes with its annoyances there are ways to handle a group that do not include constantly threatening both the adults and children. For being a little loud late at night we were threatened with the police and our children and the adults were repeatedly threatened with being kicked out. If you don’t want the business don’t make yourself available. We don’t get a say in where we are told to stay by the tournament we’re playing in. On top of that the hotel is dated, the pool and gym were out of service and the “discount” rate was still over $200 a night. Would not recommend.
Frequently Asked Questions About Embassy Suites by Hilton Cleveland Beachwood
What are the check-in and check-out times at Embassy Suites by Hilton Cleveland Beachwood?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, the hotel provides complimentary made-to-order breakfast for guests.
Is the Embassy Suites by Hilton Cleveland Beachwood pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Are there fitness or recreational facilities available at the hotel?
Yes, there is a fitness center available for free, an indoor pool, and a hot tub for guests to enjoy.
Is parking available at Embassy Suites by Hilton Cleveland Beachwood?
Yes, the hotel provides free self-parking for guests.
Does the hotel provide free Wi-Fi and front desk services?
Yes, free Wi-Fi is available in public areas and there is a 24-hour front desk service.
What nearby shopping options are available for guests?
Guests can visit nearby shopping centers such as Beachwood Place Mall, Legacy Village, Pinecrest, and Eaton Collection Mall for their shopping needs.
What entertainment venues are close to the hotel?
Nearby entertainment options include Bogey's Comedy Club at The Embassy Suites Hotel for comedy shows and the Rocket Mortgage FieldHouse and Progressive Field for sports events.
Are there any local dining options near the hotel?
Yes, guests can enjoy nearby bars and restaurants such as CJ's American Bar & Grille and Park East Grill for meals and drinks.