Holiday Inn Akron West - Fairlawn by IHG

3.9
733 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Downtown Akron, OH Minutes from Hotel! Let the elegant lobby and friendly staff of the Holiday Inn® Akron West - Fairlawn hotel welcome you to a comfortable stay in our contemporary accommodations featuring 42 inch flat screen television. If you are in town for business and need to get work done, we've got you covered. With the business center featuring copying, printing and a personal computer, as well as free high-speed Internet access throughout the hotel, you can easily complete presentations. We also provide meeting facilities that are perfect for your next seminar, banquet or special event. Our hotel's property is a leisure traveler's paradise, as it provides a location near great area activities, such as watching a game at InfoCision Stadium and exploring Stan Hywet Hall and Gardens, the Football Hall of fame, and the Rock and Roll Hall of Fame.. After a morning of hiking, picnicking or winter-time sledding at Sand Run Metro Park, you can shop at the three shopping centers next door or at Summit Mall, just 1.6 miles away. Other hotels in Akron can't compete with our outstanding amenities, including our fitness center, outdoor pool and the restaurant located inside the hotel. Surrounded by several excellent restaurants, shopping plazas, theaters and golf courses, the Holiday Inn® Akron, West - Fairlawn hotel has everything you need to feel right at home.

Location

Holiday Inn Akron West - Fairlawn by IHG
4073 Medina Rd, Akron, OH
44333, United States

Hours

Reviews

3.9
733 reviews
5 stars
308
4 stars
213
3 stars
109
2 stars
36
1 star
67

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including mold, dirty bathrooms, and unkempt rooms.

Staff Performance

While some guests praised the friendliness and helpfulness of the staff, others reported rude service and poor management responses.

Condition of Facilities

Many customers noted that the hotel is outdated and in disrepair, with issues like peeling wallpaper, broken elevators, and a generally neglected appearance.

Breakfast Quality

Guests expressed disappointment with the breakfast offerings, citing limited options and additional charges for what was expected to be complimentary.

Safety Concerns

Several reviews raised alarms about safety issues, including unauthorized access to rooms and overall security of the premises.
  • CC
    Chris
    Nov 14, 2025
    2.0
    I stayed at this hotel which did not have a microwave in the room. The shower would not drain, after 1 min your standing in ankle deep water. The pillows are definitely on the cheaper side. I accidentally left my Bluetooth at the location but when I called back it was unable to be located. Only redeemable thing is the front desk staff.
  • PR
    Parker Raabe
    Nov 7, 2025
    1.0
    Do not stay here.. I would have rather slept in a van down by the river
  • PF
    phil fr
    Oct 27, 2025
    3.0
    It's an old beat up, worn out Holiday inn. Looks like they are trying to renovate but they have a long way to go. Restaurant is not in use.
  • SS
    Sarah Scofield
    Oct 12, 2025
    1.0
    We arrived at this hotel and knew they were doing renovations. The lobby looked ok. But once we got to the elevator and the doors opened everything changed. The elevator was falling apart and really slow. Once we got to our floor, the carpet was stained and there were dehumidifiers in the hallway not plugged in. Some parts of the wall were also falling apart. Our room was overall ok. The bed wasn't that comfortable but ok. The lighting was dim. The heat worked. The biggest complaint was no running water when trying to take a shower in the morning. We did not tell the front desk because no one was there. My husband said the breakfast was minimal so we decided to leave and go out to breakfast. We also noticed the sign on the hotel was falling apart. Overall we would not recommend.
  • SD
    Sher Dobie
    Sep 6, 2025
    1.0
    Filthy hotel. No cleaning of room or emptying of garbage. Just more towels. Breakfast was microwave food. Awful. Mold in showers and fruit flies in the bathroom. DO NOT STAY HERE. GROSS!!

Frequently Asked Questions About Holiday Inn Akron West - Fairlawn by IHG

What are the check-in and check-out times at Holiday Inn Akron West - Fairlawn?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is the Holiday Inn Akron West - Fairlawn accessible for guests with mobility needs?

Yes, the hotel is mobility accessible and provides accessible parking.