The new Hampton Inn by Hilton Verona at Turning Stone is conveniently located on Route 365 off the NYS Thruway at exit 33 and adjacent to the Turning Stone Casino Resort. Casually inspired accommodations along with modern day guest amenities welcome both business and leisure travelers. Our central location provides easy access to the shores of Oneida Lake - neighboring communities including Oneida -Rome and Utica as well as area colleges like Utica College - Hamilton College-Colgate University and Mohawk Valley Community College as well as businesses including HP Hood- Briggs and Stratton-Oneida Molded Plastics- the Griffiss Business and Technology Park. We have 110 guest rooms offering rooms with a king bed or rooms with two queen beds. The hotel has an indoor heated swimming pool,-fitness area,-business center- 24/7 market place-spacious breakfast area with daily complimentary grab and go breakfast -complimentary WiFi- complimentary shuttle provided by Turning Stone Resort Casino-both the Hilton Clean Stay and Hilton Honors guest loyalty programs.
Many customers praised the friendly and accommodating staff, particularly highlighting Vicki for her exceptional service.
Cleanliness
Guests consistently noted the hotel and rooms were very clean and well-maintained.
Amenities
The hotel offers a variety of amenities including a free shuttle service to the casino, a good breakfast selection, and a pool, which were well-received by guests.
Location
The hotel's proximity to Turning Stone Casino and convenient shuttle service were frequently mentioned as major advantages.
Mixed Experiences
While most reviews were positive, some guests reported issues with service and room conditions, indicating a need for consistency.
JP
Jennifer Phillips
4 days ago
4.0
Very nice place, clean rooms and great customer service. My only complaint was their parking lot was a solid sheet of ice. I brought it to their attention and the next day it was still the same. Just for the sake of safety and injuries I was concerned.
TB
Tracy Bartella
Jan 3, 2026
5.0
A very convenient place to stay with small children when visiting family. We have an adventurous 9 month old that would have gotten into so much trouble at an AirBnB! It made our stay easy to all be in the same room. We booked an ADA room with a tub for bath time and the lower hooks worked for our 3 year old to use all by herself. Breakfast was so nice to have prepared and have many options for both kiddos and high chairs available for safe eating. Overall a great stay and the 3 year old is excited to stay at the hotel again.
TG
Timothy Gannon
Dec 31, 2025
5.0
We recently stayed at this Hampton Inn, and it did not disappoint! The whole facility, from the front desk to the room was spotless. The beds were comfortable, and the room was quiet. The shuttle to the Turning Stone was excellent, we never had to wait more than 5 minutes. And Betsy, tending the Breakfast Bar was fantastic, and nice to chat with. We highly recommend this Hotel!
AH
Alycia Harris
Dec 22, 2025
5.0
If you want, they have a shuttle that is available 24 hours. Warm welcoming, clean rooms and snacks available to purchase with breakfast during set hours.
AB
Angel Branfalt
Dec 18, 2025
5.0
I stayed here last weekend. I called ahead of time to verify accommodations and Vicki helped me. She was kind, knowledgeable and I was more than appreciative of how helpful she was. Upon my arrival, she accommodated me a bit early since it was a snowstorm and she knew I traveled.. so appreciative of her thoughtfulness. The hotel itself was what looked like brand new. I had a littles birthday and they allowed her to pick a snack from the shop.. so sweet. No matter how much slush was brought in from people during the snow, they were always cleaning the lobby. The rooms were super clean, beds very comfortable. Free coffee all day which was a saver! Pool was great for the kids. Everything was really easy and felt like home. Thank you to the staff, Vicki, and I think Sandra was the name. Very pleased with the stay. Most definitely will refer to friends.