DoubleTree by Hilton Schenectady Downtown

4.2
634 reviews

About

Hotel
Enjoy homelike comforts and warm hospitality at the DoubleTree by Hilton Hotel Schenectady hotel. Savor our fresh-baked chocolate chip cookie upon arrival and enjoy impeccable service from our friendly staff. Each spacious guest room and suite boasts tasteful décor and modern amenities including a 32-inch HDTV and complimentary WiFi. Enjoy a restful sleep in the sumptuous Sweet Dreams® bed and wake feeling refreshed for the day ahead. Host an important business meeting, conference or spectacular wedding reception at this Schenectady, NY hotel with over 3,000 sq. ft. of flexible meeting and banquet space. Our dedicated event planner can take care of every detail, while our experienced culinary team can create a menu to impress your guests. Catch up with work in the 24-hour business center or de-stress with an energizing workout in the fitness center. The tranquil indoor swimming pool with whirlpool also offers a relaxing setting to unwind after a busy day of meetings or sightseeing. Corporate businesses like Golub, DSM, Bechtel/KAPL, MVP, and General Electric are within five miles. Local attractions like River’s Casino and Resort, Proctor’s Theater, Mohawk Arena, and Schenectady County Community College are within a ten-minute drive. Enjoy a quiet dinner for two or a relaxed family meal in our tempting on-site restaurant. Start the day with all your breakfast favorites then indulge in traditional American fare for lunch and dinner. Whether you crave a hearty beef burger or a healthy salad, we’ve got it covered. Our 24-hour Suite Shop is also stocked with a great selection of drinks and snacks to enjoy in your guest room. In the evening, unwind a cold beer or cocktail at the bar.

Location

DoubleTree by Hilton Schenectady Downtown
100 Nott Terrace, Schenectady, NY
12308, United States

Hours

Reviews

4.2
634 reviews
5 stars
323
4 stars
175
3 stars
72
2 stars
37
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, particularly mentioning individuals like Elizabeth and Sal for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, unclean bathrooms, and issues with the pool area.

Room Quality

Guests noted that while some rooms were clean and comfortable, many found them to be small and poorly maintained, with issues like cramped bathrooms and malfunctioning HVAC systems.

Food and Dining

Feedback on the food service was mixed; while some enjoyed the restaurant offerings, others criticized the breakfast quality and the lack of complimentary options.

Location Concerns

The hotel's location received negative remarks, with guests expressing concerns about safety and the surrounding area, including reports of unsavory activity.
  • PL
    Peter Longo
    Oct 16, 2025
    5.0
    We booked the doubletree Schenectady as one of our blocks for our wedding last weekend. Elizabeth helped coordinate the entire process for us and did a fantastic job. Extremely helpful throughout the process, and made sure everything went smoothly during the final days. Would absolutely recommend.
  • MM
    Melissa Miller
    Oct 12, 2025
    4.0
    Love the warm chocolate chip cookies. Great customer service. The room was clean except for the hair on the back of the bathtub.
  • OA
    Onder Ari
    Sep 19, 2025
    1.0
    Great hotel if you are looking for rude receptionist, dirty towels and small bathhroom
  • EM
    Erin Manchester
    Sep 13, 2025
    5.0
    We booked a room block here for our wedding and the experience was amazing for both us and our guests. Elizabeth was so responsive and accommodating to us throughout the entire experience. She made the whole process a breeze and we couldn't have asked for better service! Honestly, all of the staff were so friendly and so accommodating. Our guests also all said the hotel & staff were amazing, from the check in process to the stay. Even though we're local, we may find an excuse to stay again! 10/10 recommend.
  • PH
    Paty Herrera
    Sep 13, 2025
    1.0
    The food service is terrible. I ordered some pancakes... they were food for a dog, in fact, not even a dog would eat them. Horrible and raw.

Frequently Asked Questions About DoubleTree by Hilton Schenectady Downtown

What accessibility features does DoubleTree by Hilton Schenectady Downtown offer?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast available at the DoubleTree by Hilton Schenectady Downtown?

Yes, breakfast is available at the hotel for guests.