The Saratoga Hilton

4.1
1422 reviews

About

Hotel
The Saratoga Hilton blends modern style with historic charm in downtown Saratoga Springs. Stay close to 50 restaurants, shops, and nightlife. Enjoy free Wi-Fi, and easy access to Saratoga Race Course, SPAC, and Broadway. Our hotel is perfect for getaways, weddings, and business travel.

Location

The Saratoga Hilton
534 Broadway, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.1
1,422 reviews
5 stars
709
4 stars
436
3 stars
136
2 stars
63
1 star
78

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some rooms reported as dirty with issues like mold and unclean bathrooms, while others noted clean and well-maintained rooms.

Staff Service

Staff were generally described as friendly and accommodating, but there were several reports of rude or unhelpful interactions, particularly at the front desk.

Location

The hotel is praised for its excellent location, being within walking distance to downtown Saratoga Springs, shops, and restaurants.

Amenities

Amenities such as the indoor pool and fitness center received positive feedback, but the on-site restaurant was criticized for poor service and food quality.

Value for Money

Many guests felt the hotel was overpriced for the quality and condition of the facilities, with complaints about additional charges for parking and breakfast.
  • SS
    Steven Styn
    Oct 30, 2025
    4.0
    Perfect location. Great breakfast but dinner ok. Rooms pretty nice.
  • SS
    spyrofan1997
    Oct 29, 2025
    1.0
    I stayed at the Hilton Inn in Saratoga Springs with my brother, sharing a two-bed room. I arrived on the second day of our stay, and the following morning, I discovered what appeared to be dried feces or vomit underneath my pillow. This was extremely concerning and unacceptable for a hotel of this standard. It made me question the thoroughness of the room’s cleaning and inspection process. My friend was so disturbed by it he asked me to never speak about it, or bring it up in conversation.
  • BP
    Bryan Pelkey
    Oct 26, 2025
    2.0
    Down the toilet: when are are greeted by a scarred porcelain toilet every time you enter the bathroom, one knows it’s not going to be a great stay. Add to it, one sees the only the feet of passerby’s as we were stuck on the “ground “ floor with no chance of escape. I”m about value. I don’t mind upscale fees for upscale service and product but in this instance, the product doesn’t justify the fees.
  • JK
    Judy Knee
    Oct 25, 2025
    4.0
    No Holding Bars in Bathroom shower and water faucet in shower no indication of hot or cold on single handle faucet. Sink does not drain nor can lift for drain work. No ability on TV to watch Fox to see World Series Rooms are clean. Come on folks at these prices We don’t mind spending high nightly prices. But room should be perfect. Rooms should be inspected
  • RE
    Ruthanne English
    Oct 8, 2025
    4.0
    We stayed 4 nights and our room was clean and attended to quickly each day to refresh. The staff was very friendly and helpful. We had several meals prepared on site. The food was quite good for the most part. The only food that was disappointing was the scrambled eggs. I believe they are a powder mix. They had little flavor and the texture was gritty and wet. The staff during meal service were fantastic and extremely attentive. Alfonso worked the dining room and I think he was the lead on that team. He was great. He clearly takes pride in his work and truly wants to serve with excellence.

Frequently Asked Questions About The Saratoga Hilton

What accessibility features does The Saratoga Hilton offer?

The Saratoga Hilton provides accessible parking and has accessible elevators to accommodate guests with mobility needs.

Is breakfast available at The Saratoga Hilton?

Yes, breakfast is available at The Saratoga Hilton.