Business Details
About
Hotel
Located in beautiful Saratoga Springs, New York, the Hilton Garden Inn Saratoga Springs hotel is the ideal location for short and extended stays in this historic town. Within walking distance of downtown Saratoga Springs and the award-winning Thirsty Owl Winery, our hotel offers business guests everything they need for a successful trip to New York.
Enjoy the little extras, including complimentary WiFi throughout, and spacious rooms with a hospitality center offering a microwave, refrigerator and Keurig coffeemaker. The Hilton Garden Inn also offers complimentary access to the local YMCA, cooked to order breakfast daily and delicious dinner and drinks at our Garden Inn Bar & Grille.
Whether entertaining clients, colleagues or simply visiting with friends and family for a fun getaway, be sure to check out the Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC), Saratoga National Golf Course, Skidmore College, exciting historical museums and unique dining options, located only minutes from the hotel.
Location
Hilton Garden Inn Saratoga Springs
125 South Broadway, Saratoga Springs, NY
12866, United States
Hours
Reviews
4.0
612 reviews
5 stars
297
4 stars
160
3 stars
61
2 stars
43
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Lizzy and John.
Room Condition
Numerous guests reported that rooms were in poor condition, with issues such as cleanliness, outdated furnishings, and malfunctioning amenities.
Value for Money
Guests expressed disappointment regarding the high prices relative to the quality of the accommodations and services provided.
Amenities Issues
Several reviews noted that advertised amenities, such as the pool and restaurant, were either closed or not available during their stay.
Cleanliness Concerns
Multiple customers reported cleanliness issues, including dirty rooms and bathrooms, which did not meet their expectations for a Hilton property.
- MVMelissa Viau4 days ago5.0Five stars is for the service at the bar! I come here weekly for a night out and the bartender Lizzy has been so professional and lovely energy and interaction. The establishment is very cleanly and nice staff.
- JCjohn chaplinOct 17, 20252.0Arrived 10/17/25. Outside temps were 31-50*F Chk’d in @ 3pm and exited for dinner leaving the thermostat set for a max of 74*F. Upon returning room temp was still uncomfortably cold. Reset the thermostat to 74* again. Rm temp did not improve. Notified front desk and was informed hotel management had not yet approved turning on the heat for any hotel rms. Mind you our 1night stay @ Hilton Garden Inn was $400/night. Front desk sent a space heater to our rm.. Hotel front desk personnel were oblivious that @ 50*F guests might want a warmer room …. Extremely disappointed esp at $400./night. Doors to rooms desperately need to be painted, chipped paint throughout hotel. Poor value. Hilton Honors Member.
- MHMelissa HortonOct 17, 20251.0We have had a five day stay booked. When checking in I was advised the rooms are not cleaned daily, but instead every other day. NOT ONCE IN FIVE DAYS HAS THE ROOM BEEN CLEANED, TRASH IS NOT REMOVED, NO CLEAN TOWELS unless I go retrieve them myself. I have asked the front desk multiple times for the room to be serviced. My primary reason for staying in Hilton brands is the comfortable beds, which this hotel does NOT have. My parents stayed in a handicap accessible room on the third floor which the mini-fridge never worked in, even after bringing it up to management. My brother stayed in another room on the third floor that the heat did not work in for two nights. None of us in three separate rooms have had comfortable beds. I do not recommend this hotel at all.
- LEluis estradaOct 13, 20254.0Great that it is right next door to the treehouse brewing company. Be careful when you use the iron in the room, mine stained my ahirt
- SLSerge LelièvreOct 10, 20254.0Il y a eu des bruits de placo qui tombe 2 nuits sur les 4, ce qui m’a réveillé en pleine nuit. La dame du bar est extrêmement accueillante et chaleureuse tout comme Rose Lise le matin, deux personnes qui méritent toute l’attention pour cet établissement.
Frequently Asked Questions About Hilton Garden Inn Saratoga Springs
What are the check-in and check-out times at Hilton Garden Inn Saratoga Springs?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hilton Garden Inn Saratoga Springs allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at the Hilton Garden Inn Saratoga Springs?
Yes, the hotel offers a cooked-to-order breakfast.
What accessibility features does the Hilton Garden Inn Saratoga Springs offer?
The hotel provides accessible parking and elevators, and it is mobility accessible.
Is WiFi available at the hotel, and is it free?
Yes, complimentary WiFi is available throughout the hotel, including public areas.
Are there any fitness facilities available to guests?
Yes, guests have free access to the fitness center as part of their stay.
Does Hilton Garden Inn Saratoga Springs offer room service?
Yes, evening room service is available for guests.
Is parking available at Hilton Garden Inn Saratoga Springs?
Yes, self-parking is available for free at the hotel.
What nearby dining options can guests explore around Hilton Garden Inn Saratoga Springs?
Guests can try local restaurants such as The Backyard, Panza's Restaurant, P J's Saratoga Style Bar-B-Q, Subway, and Saratoga Pizza House, all close to the hotel.
What popular attractions are near Hilton Garden Inn Saratoga Springs for guests to visit?
Guests can explore Saratoga Race Course, Saratoga Gaming & Raceway, and Saratoga Spa State Park, which includes the Saratoga Performing Arts Center and Saratoga National Golf Course, all just minutes from the hotel.