Business Details
About
Hotel
The brand new Hampton Inn Rome is located in the Griffiss Business and Technology Park, just six minutes away from the city center, 17 minutes from Utica, New York, and 45 minutes’ from Syracuse, NY. An ideal base for business and leisure guests, we are only 15 minutes from Turning Stone Casino and just a short walk from several popular restaurants. Enjoy convenient access to attractions including Delta Lake State Park, Sylvan Beach, Oneida Lake and the beautiful Adirondack Mountains – all easily reached from our friendly hotel in Rome, NY.
Settle into an inviting guest room and enjoy homelike amenities including free WiFi, a flat-screen TV, a refrigerator, microwave, large desk and clean and fresh Hampton bed®. Wake up to Hampton’s free hot breakfast buffet, or pick up a free Hampton’s On the Run Breakfast Bag™, Monday – Friday. Stock up on your favorite snacks, drinks and travel essentials in the 24-hour Suite Shop, and meet friends old and new at the Evening Manager’s Reception, every Monday – Thursday.
Plan a successful business or social event for up to 50 people at this Rome, NY, hotel in our modern 500 sq. ft. meeting room. Check emails with free WiFi in the free 24-hour business center. Refresh in the heated indoor swimming pool, and work out with contemporary equipment in the 24-hour fitness center.
Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Location
Hours
Reviews
4.4
664 reviews
5 stars
413
4 stars
175
3 stars
37
2 stars8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with specific rooms.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individual employees who went above and beyond.
Breakfast Quality
The breakfast offerings were generally well-received, with a variety of options available, though some guests found it lacking in certain areas.
Room Issues
Several guests reported problems with room conditions, including bed bugs, noise from other guests, and maintenance issues.
Customer Service Concerns
There were complaints about customer service, particularly regarding handling of issues and responsiveness to guest needs.
- ASAlbert SakowiczNov 14, 20254.0Very well kept rooms but lacking comfortable toilets, much too low for older adults
- MAMatthew AntolinoOct 31, 20255.0Great hotel. Everything was clean, good breakfast spread, with friendly and helpful staff. Very happy with the room and amenities available.
- DHDoc HamiltonOct 8, 20251.0Dirty room. Dirt on floor. Stains on headboard. Clogged vent full of dust in bathroom. Holes in lamp shade. Stains on curtains. Water apple juice at breakfast. No coins to do laundry. Digital kindest work after one day. Skip this place
- TLTheresa M LaPointeSep 22, 20255.0Nice and clean
- AKAlly KatSep 22, 20255.0The staff is very friendly and the rooms are pretty nice.
Frequently Asked Questions About Hampton Inn Rome
What types of parking are available at Hampton Inn Rome?
Hampton Inn Rome offers free self-parking with accessible parking spaces available.
Does Hampton Inn Rome allow pets?
Yes, pets are welcome at Hampton Inn Rome.
Is breakfast included at the Hampton Inn Rome?
Yes, Hampton Inn Rome provides a free buffet breakfast for guests, along with a free Hampton's On the Run Breakfast Bag available Monday through Friday.
What accessibility features does Hampton Inn Rome offer?
The hotel is mobility accessible and features accessible parking and an elevator for guest convenience.
Are there fitness and recreational facilities available at Hampton Inn Rome?
Yes, Hampton Inn Rome has a free fitness center open 24/7 with equipment including treadmills and ellipticals, and a heated indoor swimming pool.
What are the check-in and check-out times at Hampton Inn Rome?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
What payment methods does Hampton Inn Rome accept?
The hotel accepts major credit cards including American Express, Visa, MasterCard, Discover, Diners Club, and also accepts cash payments.
Are there any nearby restaurants or places to eat near Hampton Inn Rome?
Yes, several popular nearby restaurants include Crust Kitchen & Bar, CPJ's Restaurant & Pub, and El Jarocho Mexican Restaurant and Bar, all within walking distance from the hotel.
What nearby facilities can guests use for banking or postal services?
Guests can conveniently visit AmeriCU Credit Union, Community Bank, and the Post Office-Rome, all located near Hampton Inn Rome.
Are there any local attractions or parks near Hampton Inn Rome for outdoor activities?
Yes, guests can explore nearby attractions such as Delta Lake State Park, Sylvan Beach, Oneida Lake, and the Adirondack Mountains, all great for leisure and outdoor activities.