The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

4.4
1719 reviews

About

Hotel
The Strathallan Doubletree Hotel is situated in the heart of Rochester's cultural and historical districts offering the ability of our valued guests to experience everything our community has to offer. The hotel is situated in a neighborhood boasting mature trees, gardens, mansions, and museums. The hotel is minutes from most of Rochester's major international companies and corporations. The new property features oversized guestrooms with many offering balconies to take in our beautiful neighborhood. After a good night's sleep in your Sweet Dreams Bed, you are ready to take on the day, whether work or play. The Strathallan Doubletree offers many of the amenities one would come to expect from our Doubletree family including: - A state-of-the-art fitness center - A 24-hour well stocked Market - Patios and Terraces surrounding the hotel The restaurant offers a fun twist to American cuisine. The environment is both crisp and open, with views of Strathallan Park and the historic homes that line its street. Enjoy a steak while conducting business or a tapas on the patio with friends. While conducting business in the area or in the hotel, 2000 sq feet of flexible state-of-the-art meeting space is available. Be sure to make time during your day to walk to the Memorial art museum, Rochester Science Museum, or the George Eastman House to break up your day or wind down at the end of the meeting. Whether you're here to close a deal, start a new business relationship, or enjoy a nice social weekend, the Strahallan Doubletree hotel will surely fit the bill.

Location

The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
550 East Avenue, Rochester, NY
14607-2077, United States

Hours

Reviews

4.4
1,719 reviews
5 stars
1,127
4 stars
379
3 stars
111
2 stars
35
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness, attentiveness, and exceptional service, especially during difficult personal circumstances.

Location

The hotel is well-located, with easy access to downtown Rochester, museums, and restaurants, making it convenient for guests.

Room Quality

Feedback on room quality was mixed; while some found rooms spacious and clean, others reported issues with outdated furnishings and cleanliness.

Dining Experience

The on-site restaurant, Char, received both praise for its food and criticism for service and quality, with some guests expressing disappointment in their meals.

Amenities

Guests appreciated the rooftop bar and gym facilities, but some noted the need for updates and improvements in various areas of the hotel.
  • KR
    Kai Ryker
    Nov 14, 2025
    1.0
    Likes to host events every night, takes up every parking spot on my street to the point I have to sit and wait 30mins to an hour just to park at the complete opposite end of my street. despite having two parking lots. staff is ignorant, when trying to confront them even had one person laugh and hang up on me. Place has done nothing but make it impossible to live comfortably or have a schedule. If I could take away this one star and leave zero I would just off the fact they’re money hungry.
  • DD
    Dawn Dubois
    Nov 14, 2025
    5.0
    I love being right downtown in a historic section Rochester, where you can walk to things and see all these beautiful giant old homes..
  • CC
    Christian
    Nov 10, 2025
    4.0
    A quick one night stay. Room was spacious and clean. Visited Char, the onsite lounge/restaurant, great atmosphere and hospitable staff.
  • WT
    William Talton
    Oct 16, 2025
    5.0
    Went to Hattie's and Char for drinks. These were great bars with excellent bartenders.
  • DD
    Derik
    Oct 2, 2025
    3.0
    Stayed 3 nights while in town for a wedding. Not a single USB port in the room, mold in the shower and the stench of weed was pretty powerful. Nice location and free parking and WiFi were appreciated. About what I would expect for a three star hotel but definitely no higher than that.

Frequently Asked Questions About The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

What are the check-in and check-out times at The Strathallan Rochester Hotel & Spa?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does The Strathallan Rochester Hotel & Spa provide free parking?

Yes, free self-parking is available for guests at the hotel.