Business Details
About
Extended Stay Hotel
The Homewood Suites by Hilton Rochester/Henrietta is in Henrietta, New York, and is one of Rochester's finest all-suite hotels.
The Homewood Suites hotel in Henrietta, New York is conveniently located just 1 mile north of the New York State Thruway on Route 390. We are nearby to RIT, SUNY Geneseo, St. John Fisher, Nazareth University, University of Rochester, VA Medical Center, Strong Hospital Orthopedic Medical Center, Pluta Cancer Center, L3 Harris, Xerox, Kodak, Bausch and Lomb, Paychex, Wegmans, The Iceplex, Innovative Field, the Blue Cross Arena, and the Greater Rochester International airport.
This Rochester, New York area Homewood Suites hotel is just down the road from the Marketplace Mall and a variety of restaurants. Our meeting room is great for holding evaluations, interviews, or small meetings. The Homewood Suites by Hilton Rochester/Henrietta, New York hotel features a complimentary hot breakfast buffet and a complimentary Manager's reception every Wednesday evening. Each hotel suite has complimentary high-speed wireless internet access. The Homewood Suites Rochester Henrietta, New York hotel also offers a fitness center, heated indoor pool, housekeeping, guest laundry, Suite Shop, and most importantly, friendly and efficient guest service. Make Yourself At Home.
Location
Homewood Suites by Hilton Rochester/Henrietta
2095 Hylan Drive, Rochester, NY
14623, United States
Hours
Reviews
4.0
644 reviews
5 stars
328
4 stars
152
3 stars
69
2 stars
31
1 star
64
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unemptied trash, and unsanitary bathrooms.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were reported as rude or unprofessional, leading to negative experiences.
Maintenance Concerns
Guests reported various maintenance issues, such as malfunctioning appliances, broken locks, and overall neglect of the property.
Breakfast Quality
The breakfast offerings were often described as lacking variety and freshness, with some guests expressing disappointment in the food quality.
Location Convenience
The hotel’s location was frequently noted as a positive aspect, being close to restaurants and shopping.
- JBJeffrey BausmanNov 13, 20254.0A bit dated but no complaints.
- JJj9Nov 11, 20253.0At check in the person was hurried and a bit rude. Breakfast was ok.
- KMKen MeshlovitzNov 4, 20255.0We enjoyed our overnight getaway. Whenever we decide on a spur of the moment getaway we always stay at a Homewood suites hotel. Their rooms are always clean and comfortable. They have a full sized refrigerator and a kitchen area for cooking that is complete with a small amount of pots and pans. We like the ability to eat in instead of having to do fast food. The free complimentary breakfast is a plus.
- AHAlan HandNov 2, 20255.0When im visiting my Daughter in NY, I found the place I will stay...
- LCLeeLee C.Oct 13, 20253.0Overall experience staying there wasn't bad stay there on a two week road trip first week the rooms are clean customer service was nice location of the hotel was perfect because there were restaurants and gas stations all around the area within 1 mi radius on a road trip back we stayed there an additional week the room was not too clean customer service was great overall the room could have been a litter cleaner as the first time we stayed there wasn't I called front desk to let them know our room was not clean the windows were dirty the kitchenette was not cleaned the kitchen sink was dirty the refrigerator was dirty even though there was a kitchenette we didn't use it to cook we ate out every night overall experience was a 3.5
Frequently Asked Questions About Homewood Suites by Hilton Rochester/Henrietta
What types of pet accommodations does Homewood Suites by Hilton Rochester/Henrietta offer?
The hotel welcomes both cats and dogs, making it a pet-friendly establishment.
Is there free breakfast available for guests at Homewood Suites by Hilton Rochester/Henrietta?
Yes, guests can enjoy a complimentary hot breakfast buffet during their stay.
What are the check-in and check-out times at Homewood Suites by Hilton Rochester/Henrietta?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Homewood Suites by Hilton Rochester/Henrietta provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals on-site.
Are there any fitness or recreational facilities available at the hotel?
Yes, the hotel offers a complimentary fitness center and a heated indoor pool for guests.
What accessibility features are available at Homewood Suites by Hilton Rochester/Henrietta?
The hotel provides accessible parking, accessible elevators, and is mobility accessible for guests with disabilities.
Does the hotel offer 24-hour front desk service?
Yes, the hotel has a front desk available 24 hours a day to assist guests.
Are there any nearby dining options around the hotel?
Yes, Cracker Barrel Old Country Store is a nearby restaurant offering breakfast, brunch, and Southern cuisine options for guests to enjoy before or after their visit.
What are some nearby hotels close to Homewood Suites by Hilton Rochester/Henrietta?
Comfort Suites and Hylan Place Apartments are nearby accommodations that guests might consider for alternative lodging options in the area.
Are there convenient services available near the hotel for travelers and guests?
Yes, nearby services include minuteKEY for locksmith needs, Lowe's Home Improvement for shopping, and Cumberland Farms convenience store and gas station, making it easy for guests to access various essentials during their stay.