Business Details
About
Hotel
We're in the heart of Downtown Rochester, close to many shops and restaurants. The Strong National Museum of Play is a short walk away and the Blue Cross Arena is a five-minute drive. The Geva Theatre Center is a 10-minute walk and Genesee Brewery is two miles from us. Enjoy our indoor pool and relax with a drink at our bar.
Location
Hampton Inn & Suites Rochester Downtown
101 South Union Street, Rochester, NY
14607, United States
Hours
Reviews
4.6
172 reviews
5 stars
134
4 stars
23
3 stars
8
2 stars
3
1 star
4
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the hotel for its cleanliness, noting that the rooms and common areas were well-maintained.
Location
The hotel is conveniently located across from the Strong Museum, making it ideal for families visiting the museum.
Staff Service
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individuals who went above and beyond.
Breakfast Quality
The complimentary breakfast received mixed reviews; while some enjoyed the variety, others found it lacking in quality and freshness.
Parking Issues
Several guests reported difficulties with parking availability, especially during busy times, despite the hotel offering free parking.
- GNGavin Napier4 days ago5.0great hotel, free parking, large lot tucked behind building, clean rooms and a beautiful hotel layout, came for only 1 night, will most likely be back
- BGBryan GraysonOct 21, 20255.0Very clean. Only two years or so old. It feels secure. They have shuttles to the airport. Lillas bar and kitchen is nice with good food, good cocktails, and freindly service. Shout out to the bartender Meghan. She made an excellent old fashion and was very nice. I would stay again.
- F7FRANK 727Oct 20, 20255.0This place was pretty great. It was modern and clean. The staff was attentive and pleasant. John the cleaning guy was polite and really helpful. If we could make 3 suggestions, the bathroom door handle was like a guillotine if you didn't watch out. The shower/tub seemed thin? There was a handicap bar in the shower that I whacked my elbow on constantly. Lastly, the complementary breakfast was a little lame. The selection was minimal, the fruit was a little old and many of the items was empty and not replenished. Even with these shortfalls, my family and I will definitely use this hotel when we return to RIT.
- RCRobin CookOct 4, 20255.0Fresh modern rooms with great breakfast, including a self service waffle bar.
- DSDavid ShelleySep 7, 20255.0The best Hampton Inn I've ever been at. Very cool neighborhood with a game museum right next door. Rooms were clean, everything was modern. Nice bar downstairs
Frequently Asked Questions About Hampton Inn & Suites Rochester Downtown
What are the check-in and check-out times at Hampton Inn & Suites Rochester Downtown?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel have facilities for guests with mobility challenges?
Yes, the hotel offers accessible parking, elevators, and a pool suitable for guests with mobility needs.
Are pets allowed at Hampton Inn & Suites Rochester Downtown?
Yes, both cats and dogs are welcome at the hotel.
What fitness amenities are available on site?
Guests can enjoy a free fitness center with equipment like treadmills and elliptical machines.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Does Hampton Inn & Suites Rochester Downtown offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including public areas and internet terminals.
Are there any convenience stores nearby for quick shopping?
Yes, there is a convenience store onsite for guests' needs and Marty’s Meats food truck nearby for quick food options.
What entertainment or dining options are close to the hotel?
Guests can visit Veneto Wood Fired Pizza & Pasta for Italian cuisine, visit the Blue Cross Arena for events, or relax at nearby bars like Aqua Vitae and Danger Zone Rochester.
How can guests access cultural venues near the hotel?
The Strong National Museum of Play is a short walk away, and the Geva Theatre Center is a 10-minute walk, perfect for family and cultural activities.