Business Details
About
Hotel
We're in the heart of Downtown Rochester, close to many shops and restaurants. The Strong National Museum of Play is a short walk away and the Blue Cross Arena is a five-minute drive. The Geva Theatre Center is a 10-minute walk and Genesee Brewery is two miles from us. Enjoy our indoor pool and relax with a drink at our bar.
Location
Hampton Inn & Suites Rochester Downtown
101 South Union Street, Rochester, NY
14607, United States
Hours
Reviews
4.6
179 reviews
5 stars
138
4 stars
25
3 stars
9
2 stars
3
1 star
4
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is conveniently located across from the Strong Museum, making it ideal for families visiting the museum.
Cleanliness
Most guests praised the hotel for its cleanliness and modern facilities, although some reported issues with housekeeping.
Breakfast
The complimentary breakfast received mixed reviews; while many enjoyed the variety, some found it lacking in quality and options.
Staff Service
Staff were generally described as friendly and helpful, with some standout individuals noted for exceptional service.
Parking Issues
Parking was frequently mentioned as limited, with some guests expressing concerns about safety and availability.
- RSRyan SmithJan 3, 20265.0Fantastic location. Very clean. Breakfast was great. Would also like to thank Tanner for his fantastic customer service!
- JKJohnie KendrikcDec 16, 20254.0Way better rooms than I expected. Pleasantly surprised. Amazing value.
- CNCorey NicholsonDec 14, 20253.0Getting to the room from parking in the garage was a hassle.
- HHHan HNov 29, 20255.0Simply the best hotel I've been to in North America
- SLScott LawrenceNov 26, 20255.0Came to Rochester for the Strong's Museum. This hotel was perfect. Right next door to the museum. Rooms were well-kept with comfy beds. Great breakfast (eggs, sausage, potatoes, and everything else). Clean, modern lobby. Nice pool area. Great experience.
Frequently Asked Questions About Hampton Inn & Suites Rochester Downtown
What are the check-in and check-out times at Hampton Inn & Suites Rochester Downtown?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel have facilities for guests with mobility challenges?
Yes, the hotel offers accessible parking, elevators, and a pool suitable for guests with mobility needs.
Are pets allowed at Hampton Inn & Suites Rochester Downtown?
Yes, both cats and dogs are welcome at the hotel.
What fitness amenities are available on site?
Guests can enjoy a free fitness center with equipment like treadmills and elliptical machines.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Does Hampton Inn & Suites Rochester Downtown offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including public areas and internet terminals.
Are there any convenience stores nearby for quick shopping?
Yes, there is a convenience store onsite for guests' needs and Marty’s Meats food truck nearby for quick food options.
What entertainment or dining options are close to the hotel?
Guests can visit Veneto Wood Fired Pizza & Pasta for Italian cuisine, visit the Blue Cross Arena for events, or relax at nearby bars like Aqua Vitae and Danger Zone Rochester.
How can guests access cultural venues near the hotel?
The Strong National Museum of Play is a short walk away, and the Geva Theatre Center is a 10-minute walk, perfect for family and cultural activities.