Hampton Inn Rochester-Irondequoit

3.9
920 reviews

About

Hotel
Every day is an adventure..... Welcome to the Hampton Inn Rochester-Irondequoit. A bustling city with the charm of a small town, Rochester, NY has it all, culture, history, natural beauty and entertainment. While at the Hampton Inn Rochester -Irondequoit, you are surrounded by endless enjoyable options. With Downtown Rochester only 3 miles away we are close to top notch museums, galleries, shopping or even a broadway show. After your exciting day enjoy a meal at one of our many exceptional dining venues. Take a quick drive north to beautiful Lake Ontario or the more secluded Irondequoit Bay. Spend a day at Seabreeze Amusement and Water Park or the children’s favorite Seneca Park Zoo. If sports are your interest Rochester has baseball, hockey, lacrosse, arena football and soccer something for everyone. Many of our scenic parks offer hiking, golfing, playgrounds and picnic areas. When you stay with us at the Hampton Inn Rochester - Irondequoit everyday of your visit will be an adventure.

Location

Hampton Inn Rochester-Irondequoit
1323 East Ridge Road, Rochester, NY
14621, United States

Hours

Reviews

3.9
920 reviews
5 stars
450
4 stars
218
3 stars
93
2 stars
64
1 star
95

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with room cleanliness, including dirty linens, unclean bathrooms, and pests such as ants and mice.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were also reports of rude behavior from some employees.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking and poorly managed.

Room Condition

Several guests noted that the rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable beds.

Location

The hotel is conveniently located near local attractions, but some guests mentioned noise from nearby roads and businesses.
  • MH
    mary haldy
    Nov 10, 2025
    1.0
    We had made a reservation for the Gamet-Sebring wedding for 2 nights and had a confirmation #83148304 for 11/7-9 and on 11/6 received a cancellation on this with no explanation. Apparently, several others were cancelled with this late notice as well and no explanation. This has been difficult for so many and very bad, business model. I would not recommend this hotel to anyone!!!
  • SS
    Sarah
    Oct 28, 2025
    2.0
    The location was great—very convenient to RGH, where my family member was having a procedure. I had to change my reservation, and there was some confusion at check-in. Unfortunately, the woman at the front desk was unhelpful and quite rude, which was the last thing I needed during a stressful time. The room itself was clean, though a bit dated, but it served its purpose. The hotel only provides two bath towels in a double queen room, and when I asked for extra towels, I encountered the same unpleasant attitude from the front desk staff. If you’re looking for a clean place to stay near RGH and don’t mind unfriendly service, this hotel will work—but don’t expect warm hospitality!
  • RR
    Rutzz
    Oct 15, 2025
    5.0
    If you’re seeking a practical and budget-friendly stay in the Rochester area, Hampton Inn Rochester–Irondequoit offers a dependable experience. The hotel provides all the essentials — comfortable rooms, complimentary breakfast, free parking, and a convenient location close to local dining and attractions. The building’s a bit older, but it’s quiet and comfortable overall. Not fancy, but perfect if you just want a simple, affordable place to stay. Ideal for business travelers or families looking for comfort without unnecessary frills.
  • HH
    Heli
    Oct 15, 2025
    5.0
    Everything was great! Location was very convenient. Room cleanliness was top notch. Staff was friendly.
  • GT
    Geeky Tahm
    Oct 5, 2025
    2.0
    This hotel is not it. The pool completely is terrible. They must pour chemicals in without actually testing as we got in and it smelled terrible not of chlorine but chemicals not normal for pools. Our eyes burned and the water was ice cold. Completely unusable... Not to mention the water day in the ceiling that looks like it will fall in at a moments notice. The room was fine I guess but we got a suite. The beds weren't comfortable, the towels are subpar and scratchy, water pressure God awful and holes in walls patched terribly. The breakfast isn't even worth calling a free breakfast, first day they had cheese omelettes which are rubber eggs with cheese in the middle. Terrible and undercooked potatoes with in it. The second day they didn't even have eggs and the worker running the food area was the least bit helpful and just grumpy even when approached initially with kindness. I suggest spending your money elsewhere. Just absolutely appalled at the price vs what you get from this place.

Frequently Asked Questions About Hampton Inn Rochester-Irondequoit

What types of pets are allowed at Hampton Inn Rochester-Irondequoit?

Both cats and dogs are welcome at Hampton Inn Rochester-Irondequoit.

Does the hotel offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas and there are public internet terminals.